整合預測分析與學習儀表板以提升準時畢業率： 以印尼高等教育為例

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姓名

馬恆達(Mahendra Astu Sanggha Pawitra) 查詢紙本館藏

畢業系所

網路學習科技研究所

論文名稱

整合預測分析與學習儀表板以提升準時畢業率：以印尼高等教育為例
(Integrating Predictive Analytics and Learning Dashboards to Improve Graduation Timeliness: A Study of Higher Education in Indonesia)

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至系統瀏覽論文 (2029-7-26以後開放)

摘要(中)

對於高等教育機構和學生而言，按期完成學業是重要的指標，它代表著教育體系的效率和學生的成就。不過，辨識和解決延誤畢業的問題仍然是一項艱鉅任務。這項研究屬於教育資料挖掘範疇，目的在於結合機器學習技巧以調查哪些人口統計和學習行為因素會影響學生準時畢業。研究中還建立了學習分析的儀表板工具，旨在為教育管理者、教師及學生等關鍵群體提供預測畢業時間的見解及數據呈現功能。
本研究中的數據集源於印尼某高等教育機構的工程系所，涵蓋133位學生在2019至2023年四個學年的資料。進行數據清理後，即使用該記錄來進行研究。此項目採用CRISP-DM方法進行教育數據挖掘，並在創建學習分析儀表板系統時遵循瀑布模型。研究中結合了監督式與非監督式的機器學習技術。在監督式學習階段，開發多種模型如決策樹、kNN、SVM、樸素貝葉斯、隨機森林、邏輯回歸、梯度提升、隨機梯度下降和神經網路來預測學生的按時畢業率。而非監督式學習階段則使用K均值算法將學生分成三群。最終，在網站上部署的系統依ISO/IEC 25010標準，在WebQEM評價系統中根據可用性、功能性、效率和可靠性進行評估。
研究結果指出，學生的累積平均績點（CGPA）、第四學期的GPA 以及在程式設計、社會科學和英文能力測驗上的表現，是影響是否能按期畢業的主要學術變量。另外，在人口統計變數方面，性別、家長職業、高中專攻領域以及課外活動的參與程度，也顯著影響了學生按期畢業的可能性。模型建構的結果表明，隨機森林模型在評估指標上超過其他模型，展示出85%的分類準確率和88%的AUC（接收者操作特徵曲線下的面積）。效能測試揭示了系統平均的性能得分為82.2%，架構得分則為87.6%，並且在GTmetrix上獲得B等級評價。可靠性測試通過對線上部署網站進行壓力測試，無論在何種條件下都實現了100%的成功率。經過資深軟體工程師進行黑盒測試的功能性評估亦顯示了99.4%的高成功率。此外，根據可用性調查問卷的結果，開發的系統對教育工作者和學生而言是實用、容易學習、易於使用以及令人滿意的。整題而言，本研究提供了準時畢業的關鍵因素及所開發系統的寶貴見解，並為未來相關研究提出了結論與建議。

摘要(英)

Graduating on schedule is a critical milestone for students in higher education institutions, reflecting both institutional effectiveness and student success. However, identifying and addressing factors that may delay timely completion poses significant challenges. This study is educational data mining research that aims to investigate the factors of on-time graduation in both students’ demographics and learning performance aspects by integrating machine learning approach. Furthermore, this study also develops a learning analytics dashboard which provides forecasts about on-time graduation and presents data visualization resources useful for various educational stakeholders including school officials, teachers, and students.
The dataset was collected from the academic system of an engineering department at a higher education institution in Indonesia. After the data cleaning process, it used 133 students’ recorded data for over four years of academic calendar years from 2019 to 2023. The method used in the educational data mining process of this research is CRISP-DM (Cross-Industry Standard Process for Data Mining) with the waterfall model implementation on the development of the learning analytics dashboard system. In the educational data mining process, this research used both supervised and unsupervised machine learning. For supervised learning, researchers build several machine learning models to predict on-time graduation, such as Decision Tree, kNN, SVM, Naïve Bayes, Random Forest, Logistic Regression, Gradient Boosting, Stochastic Gradient Descent, and Neural Network. Meanwhile, the unsupervised using K-Means algorithm divides students into three clusters. Furthermore, the developed system which has been deployed on the website was assessed with the ISO/IEC 25010 standard in accordance with the WebQEM standard factors such as usability, functionality, efficiency, and reliability.
The results showed that CGPA, GPA 4th semester, Programming, Social Science, and English proficiency score are variables with the most importance toward on-time graduation from the student’s learning performance information. From the demographic, student’s information about gender, parents’ occupation, high school major, and extracurricular involvement are the relevant variables which have high influence toward on-time graduation. The modeling process showed that Random Forest outperformed other models in the evaluation metrics with 85% Classification Accuracy and 88% AUC (Area Under ROC Curve). For the developed system performance, efficiency test results show 82.2% average Performance Score and 87.6% average Structure Score which give an overall Grade B of GTmetrix. The reliability test conducted stress testing to the deployed website delivered a 100% success rate in various scenarios. The functionality testing using BlackBox testing by experienced software engineers produced a 99.4% success rate. The insights obtained from the usability evaluation, through the administration of a usability questionnaire, provided proof that the developed system is considered beneficial, user-friendly, straightforward to learn, and satisfying for both educators and students. Overall, the result of this study contributes valuable implications toward on-time graduation factors and the developed system along with the conclusions and suggestions for future research.

關鍵字(中)

★ 準時畢業
★ 教育數據探勘
★ 校務研究
★ 學習分析儀表板
★ 機器學習

關鍵字(英)

★ On-time graduation
★ Educational data mining
★ Institutional research
★ Learning analytics dashboard
★ Machine learning

論文目次

中文摘要 i
Abstract iii
Acknowledgement v
Table of Contents vi
List of Figures ix
List of Tables x
List of Appendix xi
Chapter 1 Introduction 1
1-1 Background and Motivation 1
1-2 Purpose 3
1-3 Research Questions 3
Chapter 2 Literature Review 4
2-1 Educational Data Mining and Learning Analytics 4
2-1-1 Educational Data Mining 4
2-1-2 Approach in Educational Data Mining 6
2-1-3 Educational Data Mining-Related Applications 10
2-2 Institutional Research 12
2-2-1 Academic Performance Graduation 13
2-2-2 Socio-Economic 13
2-2-3 Educational Background 14
2-2-4 Admission Channels 15
2-2-5 Students’ Activities 16
2-3 Data-Driven Decision Dashboard 16
2-3-1 Learning Analytics Dashboard 17
2-3-2 Visual Analysis Definition 18
2-3-3 Visual Analysis Advantages and Disadvantages 19
2-3-4 Visual Analysis for Education 21
2-4 Assessment of Software Quality 22
Chapter 3 Research Method 25
3-1 Type of Research 25
3-2 Research Process 25
3-2-1 First Phase Process 25
3-2-2 Second Phase Process 29
3-3 Research Subject 31
3-4 Research Variables 31
3-4-1 Independent Variables 32
3-4-2 Dependent Variables 34
3-5 Research Tools 35
3-6 Data Collecting and Processing 38
3-6-1 Preliminary Data 38
3-6-2 Quantitative Data 42
3-6-3 Qualitative Data 45
Chapter 4 System Design and Implementation 46
4-1 System Design 46
4-2 Implementation 47
Chapter 5 Results and Analysis 56
5-1 Analysis of Educational Data 56
5-1-1 Feature Importance Analysis 56
5-1-2 Relevant Variables Analysis 59
5-2 Analysis of Model 68
5-3 Analysis of System Performance 71
5-4 Analysis of System Perception 74
5-4-1 Quantitative Analysis 74
5-4-2 Qualitative Analysis 80
Chapter 6 Discussion 83
6-1 Social Science Might be More Important Than Science Courses 83
6-2 Extracurricular Involvement Has Positive Correlation with On-Time Graduation 84
6-3 Educational Implications 85
Chapter 7 Conclusions and Future Works 87
7-1 Conclusions 87
7-1-1 Extracurricular and CGPA are the Most Significant Factors 87
7-1-2 Random Forest Outperformed Other Models 88
7-1-3 System Passed WebQEM Standard 88
7-1-4 System Perception of Students and Educators are Positive 89
7-2 Research Limitations and Future Works 91
References 92
Appendix 100

List of Figures
Figure 1. ISO/IEC 25010 23
Figure 2. WebQEM Model 23
Figure 3. CRISP-DM process (Wirth & Hipp, 2000) 26
Figure 4. CRISP-DM framework with horizontal sequence 26
Figure 5. CRISP-DM stages and processes 27
Figure 6. Second Phase of Research Process 30
Figure 7. Visual of Modeling Process 40
Figure 8. Preliminary Data Processing and Deployment Flow 42
Figure 9. System Design Architecture 46
Figure 10. Main Dashboard Feature 47
Figure 11. Distribution Feature 48
Figure 12. Relationship Feature 50
Figure 13. Clustering Feature 51
Figure 14. On-Time Graduation Prediction Feature 52
Figure 15. On Time Prediction 53
Figure 16. Data Visualization Explorer Feature 53
Figure 17. Custom Data Visualization Explorer Feature 55
Figure 18. Random Forest Feature Importance MDI Graph 59
Figure 19. On-Time Graduation Distribution 60
Figure 20. Average Semester 4 GPA on On-Time Graduate 61
Figure 21. Average of CGPA on On-Time Graduation 62
Figure 22. Stacked Bar of Extracurricular Distribution 62
Figure 23. Programming Score Distribution 63
Figure 24. Gender Distribution on On-Time Graduation 64
Figure 25. TOEFL Score Distribution 65
Figure 26. Social Science Score Distribution 66
Figure 27. Father’s Job Distribution on On-Time Graduation 67
Figure 28. Mother’s Job Distribution on On-Time Graduation 67
Figure 29. High School Major Distribution on On-Time Graduation 68
Figure 30. AUC (Area Under ROC Curve) Graph 70
Figure 31. Confusion Matrix of Random Forest Model on Testing Data 71
Figure 32. Scenario 20VUs Load Testing Graph 74
Figure 33. Scenario 50VUs Load Testing Graph 74

List of Tables
Table 1. Students Demographic Attribute 32
Table 2. Students’ Academic Attribute 34
Table 3. Target Feature 35
Table 4. Course Categorization 39
Table 5. USE Questionnaire 44
Table 6. Criteria of Cronbach’s α 45
Table 7. Feature Importance Score using Logistic Regression 57
Table 8. Feature Importance Score using Random Forest 58
Table 9. Model Evaluation Metrics 69
Table 10. GTMetrix Results 72
Table 11. Reliability Load Testing Scenarios 73
Table 12. Case Processing Summary of Reliability Statistics 75
Table 13. Questionnaire Reliability 75
Table 14. Reliability per Dimension 76
Table 15. Usefulness Dimension Analysis 76
Table 16. Ease of Use Dimension Analysis 77
Table 17. Ease of Learning Dimension Analysis 78
Table 18. Satisfaction Dimension Analysis 79
Table 19. Questionnaire Dimension Recap 80

List of Appendix
Appendix 1. Functionality Pass-Fail Decision 100
Appendix 2. Speed Testing Result of Homepage 101
Appendix 3. Speed Testing Result of Dashboard Page 102
Appendix 4. Load Chart of Dashboard Page 102
Appendix 5. Speed Testing Result of Prediction Page 103
Appendix 6. Speed Testing Result of Data Viz Page 103
Appendix 7. Speed Testing Result of Custom Data Page 103
Appendix 8. GTMetrix Analysis Graph of Homepage 104
Appendix 9. Scenario 20 VUs Load Testing 105
Appendix 10. Scenario 50VUs Load Testing 105
Appendix 11. Screenshot of Usability Questionnaire Cover 106
Appendix 12. Screenshot of Usability Questionnaire Instruction 107
Appendix 13. Screenshot of Usability Questionnaire Identity 107
Appendix 14. Screenshot of Usability Questionnaire 108
Appendix 15. Open-ended Questions 108
Appendix 16. Independent t-test Educators and Students Perceptions 109

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指導教授

洪暉鈞(Hui-Chun Hung)

審核日期

2024-7-29

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