| 摘要(英) |
This study investigates how digital transformation can optimize trade secret management processes, enhancing organizational confidentiality and management efficiency. The research focuses on a domestic defense technology company facing challenges due to its reliance on paper-based operations in managing trade secrets. This reliance has resulted in low operational efficiency, unreasonable scheduling, and insufficient risk management. The study employs the problem-solving QC Story methodology as the primary research approach, supplemented by tools such as histograms, Pareto charts, Gantt charts, fishbone diagrams, and the PDCA cycle to analyze the current state and design improvement measures.
In the case study, a comprehensive analysis of the existing trade secret approval process identified key issues, including cumbersome approval procedures, improper task scheduling, and a lack of effective monitoring mechanisms. Based on the root cause analysis, a digital workflow system was designed and implemented. The system features online approval, real-time progress tracking, and encrypted document transmission, aimed at optimizing management processes, reducing errors, and strengthening data security.
After implementing the improvement measures, the results showed a 47% reduction in total processing time for trade secret approvals. This significantly lowered potential risks of data leakage caused by inefficient scheduling. The research also validated the applicability of the QC Story methodology in modern enterprise process optimization.
The findings indicate that digital transformation not only enhances the effectiveness of trade secret management but also improves organizational resilience and competitiveness in high-risk environments. Future recommendations include extending the application of this strategy to other departments or processes to maximize the long-term value of digital transformation initiatives. |
| 參考文獻 |
〔1〕 比爾‧蓋茲：《數位神經系統－與思想等快的明日世界》，樂為良譯，商周出版，1999。
〔2〕 Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889-901, 2021.
〔3〕 Vial, G. Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118-144, 2019.
〔4〕 Reis, J., Amorim, M., Melao, N. F., & Matos, P. Digital Transformation: A Literature Review and Guidelines for Future Research. WorldCIST, 2018.
〔5〕 Hess, T., Matt, C., Benlian, A., & Wiesbock, F. Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2), 2016.
〔6〕 Westerman, G., Bonnet, D., & McAfee, A. Leading digital: Turning technology into business transformation. Harvard Business Press, 2014.
〔7〕 Paige, M. The Evolution of Digital Transformation History: From Pre-Internet to Generative AI. HatchWorks, 2024.
〔8〕 O′Brien, K., & Scapicchio, M. What is digital transformation? IBM, 2024.
〔9〕 McKinsey. The secrets to transformation success, 2020.
〔10〕 遠見雜誌：數位轉型強化競爭力 站穩全球紡織供應鏈頂端，2020a。
〔11〕 遠見雜誌：傳產數位化，才能走入全球少量多樣化的時尚趨勢，2020b。
〔12〕 遠見雜誌：邁向智慧製造 快速提供一條龍服務，2020c。
〔13〕 全國法規資料庫：《營業秘密法》，2020。
〔14〕 呂光：專利保護與營業秘密保護之差異 – 從可口可樂配方保護談起，2015。
〔15〕 Chou, H：〈謝福源: 台積電公益分享-營業秘密推動策略〉，2022。
〔16〕 李淑蓮：台積電營業秘密註冊制度的「三要、三不要」，《北美智權報》，2022a。
〔17〕 李淑蓮：後疫情時代的營業秘密管理，《北美智權報》，2022b。
〔18〕 楊平吉：《問題解決型QC Story: 提升現場問題改善的實用手冊》，中衛發展中心，2000。
〔19〕 狩野紀昭：《課題達成型QC STORY》，簡茂椿譯，財團法人中衛發展中心，1997。
〔20〕 黃怡誠：《品質管理5堂課：標準強化篇 – 維持較高管理水平的良方》，2020。
〔21〕 Gantt, H. Work, Wages and Profit. In pb Magazine. Work, Wages and Profits, 1910.
〔22〕 石川馨：《日本式品質管理》，鍾朝嵩譯，先鋒企管，2003。 |
[Endnote RIS 格式]
[相關文章]
[文章引用]
[完整記錄]
[館藏目錄]
至系統瀏覽論文 ( 永不開放)
plurk
funp
live
udn
HD
myshare
netvibes
friend
youpush
delicious
baidu
Google bookmarks
del.icio.us
hemidemi
facebook
twitter
google
reddit