摘要: In the real world, there are a number of common factors that can cause perturbations at check-in counters, such as an airport closure, a temporary power failure, crashing of the counter computer, baggage conveyor belt malfunctions, and so on, forcing the airport authority to reassign flights to new check-in counters. In this study, we develop a model and a solution method to solve common-use check-in counter reassignment problems with a variable number of service lines and a variable length of time window. To test how well the proposed model and the solution method can be applied to the real world, we perform numerical tests based on a hypothetical incident in relation to a Taiwan airport's operations. The test results show that the model and solution would be useful for the airport authority in actual operations. 出版者: Routledge 出版日期: 2014-07-01 出處: Journal of the Chinese Institute of Engineers, 2014-07, Vol.37 (5), p.643-658 版權: Copyright The Chinese Institute of Engineers 2014 識別號: ISSN: 0253-3839 識別號: EISSN: 2158-7299 識別號: DOI: 10.1080/02533839.2013.815009