Mentoring effects in the successful adaptation of information systems

NCUIR > School of Management at National Central University > Department of Business Administration > journal & Dissertation > Item 987654321/103080

Please use this identifier to cite or link to this item: https://ir.lib.ncu.edu.tw/handle/987654321/103080

Title:	Mentoring effects in the successful adaptation of information systems
Authors:	許秉瑜;Hsieh, Su-Tzu;Hsu, Ping-Yu
Contributors:	管理學院企業管理學系
Keywords:	Adaptation;Business;Conveying;Information systems;Navigation;Organizations;Upstream
Date:	2015-01-01
Issue Date:	2026-04-23 11:22:56 (UTC+8)
Publisher:	London, England: SAGE Publications
Abstract:	摘要： Enterprise information systems (IS) are systems that integrate and streamline business processes that involve volumes of data. They also assist managers in making better decisions across organizations. In these ISs an upstream action has a bullwhip effect on downstream activities. The knowledge required to conduct operations with IS includes system interface navigation and tacit business processes. Although short-term training has been an essential part of implementing IS, it has been difficult to convey the cross-functional process knowledge required to operate an IS when errors occur. On the other hand, mentoring has long been employed by organizations to transfer and propagate tacit knowledge. Notwithstanding that no research has been done on the impact of mentoring on IS successful adaptation, the present study examines the mentoring theory used in successful organization and IS success models in a second-order modelling to argue, and verify, that mentoring plays an important role in IS adaptation through users’ perceived usefulness, satisfaction, and continuous intention. 出版者： London, England: SAGE Publications 出版日期： 2015-03-01 出處： Information development, 2015-03, Vol.31 (2), p.164-175 版權： The Author(s) 2013 識別號： ISSN: 0266-6669 識別號： EISSN: 1741-6469 識別號： DOI: 10.1177/0266666913511263
Appears in Collections:	[Department of Business Administration ] journal & Dissertation

Files in This Item:

File	Description	Size	Format
index.html		0Kb	HTML	16	View/Open

社群 sharing

Loading...