Work Values and Service-Oriented Organizational Citizenship Behaviors: The Mediation of Psychological Contract and Professional Commitment: A Case of Students in Taiwan Police College

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Title:	Work Values and Service-Oriented Organizational Citizenship Behaviors: The Mediation of Psychological Contract and Professional Commitment: A Case of Students in Taiwan Police College
Authors:	陳春希;Chen, Chun-hsi Vivian;Kao, Rui Hsin
Contributors:	管理學院企業管理學系
Keywords:	Altruism;Applied psychology;Attitudes;Attitudes to work;Behavior;Citizenship;Collectivism;College Students;Commitment;Consciousness;Contracts;Cooperation;Correlation;Employee attitude;Employee behavior;Employees;Employment;Foreign Countries;Human Geography;Industrial and organizational psychology;Information economics;Investigations (Law Enforcement);Job performance;Management;Mediation;Microeconomics;Modeling;Organizational Behavior;Organizational citizenship behaviour;Organizational research;Police;Police Community Relationship;Police Education;Police officers;Police training;Policing;Professional identity;Professionalism;Psychological aspects;Psychological factors;Psychological research;Psychology;Public Health;Quality of Life Research;Quality of service;Security;Services;Social behaviour;Social exchange theory;Social psychology;Social Sciences;Sociology;Sociology of organizations and enterprises. Bureaucracy and administration;Sociology of professions;Sociology of work;Sociology of work and sociology of organizations;Statistical analysis;Students;Taiwan;Traffic;Traffic Safety;Training;Values;Work Attitudes;Work Ethic;Work Values
Date:	2012-05-01
Issue Date:	2026-04-23 11:27:00 (UTC+8)
Publisher:	Springer Netherlands;Dordrecht: Springer Science and Business Media LLC
Abstract:	摘要： Public security, traffic management and service for the people are the three major functions of policing. To assure the quality of police service, which is contingent on the people who render the service, has become the core of policing. This study aims to investigate the relationship between work values and service-oriented organizational citizenship behaviors with Taiwan Police College's students as the research sample. The mediating effects of psychological contract and professional commitment are also explored in this study. It is found that work values have a positive effect on individuals' professional commitment and psychological contract. It is also found that psychological contract and professional commitment have positive effects on service-oriented organizational citizenship behaviors. Besides, work values are found to have a positive effect on serviceoriented organizational citizenship behaviors through the mediation of psychological contract and professional commitment. Suggestions and recommendations for future research are thus discussed. 其他題名： Soc Indic Res 出版者： Dordrecht: Springer Science and Business Media LLC 出版日期： 2012-05-01 出處： Social Indicators Research, 2012-05, Vol.107 (1), p.149-169 資源來源： Healthcare Administration Database 版權： 2012 Springer 版權： Springer Science+Business Media B.V. 2011 版權： 2015 INIST-CNRS 版權： Springer Science+Business Media B.V. 2012 識別號： ISSN: 0303-8300 識別號： EISSN: 1573-0921 識別號： DOI: 10.1007/s11205-011-9832-7 識別號： CODEN: SINRDZ
Appears in Collections:	[Department of Business Administration ] journal & Dissertation

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