Fairness and devotion go far: Integrating online justice and value co-creation in virtual communities

NCUIR > School of Management at National Central University > Department of Information Management > journal & Dissertation > Item 987654321/106705

Please use this identifier to cite or link to this item: https://ir.lib.ncu.edu.tw/handle/987654321/106705

Title:	Fairness and devotion go far: Integrating online justice and value co-creation in virtual communities
Authors:	周恩頤;Chou, En-Yi;Lin, Cheng-Yu;Huang, Heng-Chiang
Contributors:	管理學院資訊管理學系
Keywords:	Behavior;Buildings;Citizenship;Communities;Community;Empirical analysis;Exchange;Information management;Internet;Justice;Knowledge contribution behavior;Knowledge management;Online;Online community citizenship behavior;Online value co-creation behavior;Organizational behavior;Perceived online justice;Perception;Sense of virtual community;Social exchange theory;Social networks;Studies;Value chain;Virtual communities;Virtual organization
Date:	2016-02-01
Issue Date:	2026-04-23 13:37:24 (UTC+8)
Publisher:	Elsevier Ltd.;Kidlington: Elsevier Ltd
Abstract:	摘要： •We identify five distinct perceived online justice dimensions in virtual communities.•We examine both in- and extra-role value co-creation behavior in virtual communities.•Sense of virtual community mediates the influence of perceived online justice on value co-creation behavior.•Virtual community practitioners can develop, maintain, and sustain the virtual community by helping members form fairness perceptions during participation. Although building long-term, successful virtual communities is important, rare studies have examined both in- and extra-role value co-creation behaviors from the perspective of social exchange theory and equity theory. Specially, we incorporate five different online justice perceptions into our model and examine the mediating role of “sense of virtual community” between these perceived online justice antecedents and both in- and extra-role online value co-creation behavior (reflected by knowledge contribution and online community citizenship behaviors, respectively). We empirically examine the model using data from 278 members of virtual communities. The results reveal that perceived online justice leads to value co-creation behavior through sense of virtual community. The findings elicit several implications for theory and practice. 出版者： Kidlington: Elsevier Ltd 出版日期： 2016-02 出處： International journal of information management, 2016-02, Vol.36 (1), p.60-72 資源來源： Elsevier ScienceDirect Journals Complete 版權： 2015 Elsevier Ltd 版權： Copyright Elsevier Science Ltd. Feb 2016 識別號： ISSN: 0268-4012 識別號： EISSN: 1873-4707 識別號： DOI: 10.1016/j.ijinfomgt.2015.09.009
Appears in Collections:	[Department of Information Management] journal & Dissertation

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