影響企業導入數位學習成功因素之探討-以個案公司為例none

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题名:	影響企業導入數位學習成功因素之探討-以個案公司為例none
作者:	楊喬華;Chiao-hua Yang
贡献者:	企業管理學系碩士在職專班
关键词:	數位學習;成功因素;KSF;e-learning
日期:	2010-05-10
上传时间:	2010-12-08 14:49:50 (UTC+8)
出版者:	國立中央大學
摘要:	資訊科技的發展與網路的興盛，使得企業的教育訓練的方法不再侷限於過去形式。越來越多的企業願意導入數位學習做為員工教育訓練。數位學習藉由科技的技術來達到知識傳授的目的，讓處於不同空間的學習者，不受學習時間限制自我學習，因此，學習者共容易克服障礙而達到學習的效果，進而獲得知識的累積與創新思考的啟發。　　故以建置數位學習之光電產業之個案公司為研究對象，透過個案研究方法與下列研究目的進行研究。一、說明個案公司導入數位學習系統的過程二、個案公司數位學習與訓練績效評估的成果三、影響導入成功之重要因素　　本研究將企業推動數位學習分為「導入期」與「建置期」二個階段：導入期的關鍵成功因素為「組織因素」、「學習者因素」與「資訊基礎建設因素」；建置期的關鍵成功因素則為「課程與教材因素」與「學習文化與環境因素」。本研究之結論及建議應可做為國內已推動或欲推動數位學習之光電公司，或其他產業參考依據，期使協助其他企業能降低摸索期所會產生之風險，並提昇推動數位學習之整體執行效益。The development of information technology and rise of network make business education and training methods no longer confined to the past form of mode. More and more enterprises have been plunging into the e-learning for staff’s training. “e-Learning” uses digital technology-based to achieve the goal of imparting knowledge. It is established by information technology and allows students access from anywhere and study at anytime. Thus, employee can easily achieve their goals of learning and increase their knowledge as well as enlighten their mind to new ideas. Therefore, an optoelectronic firm is chosen as my subject to start with my research through the way of case study. The objectives of this study are as follow: 1. To explain the process of organization to introduce e-learning system; 2. To evaluate the results of e-learning through performance indicators; 3. To get the critical successful factors of enterprise e-Learning. In this study, the number of enterprises to promote learning into the two stage for "Import" and "build" . Import：the key success factors of the "organizational factors", "learner", and "Information Infrastructure Factors" .Build：the key success factors was "Curriculum and Teaching Materials", and "learning culture and environmental factors."This study works out suggestions and feasible solutions for case company that has phased in or will phase in e-Learning system, and provides a reference for future studies. To help corporations consisted of cost reduction and risk control, improvements on effectiveness and efficiency.
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