能力成熟度整合模式(CMMI)之導入策略與成效探討－以Y公司為例none

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题名:	能力成熟度整合模式(CMMI)之導入策略與成效探討－以Y公司為例none
作者:	張光輝;Kuang-hui Chang
贡献者:	管理學院高階主管企管碩士班
关键词:	能力成熟度整合模式;競爭策略;績效;Capability Maturity Model Integrated;Competitive Strategy;Performance
日期:	2010-06-15
上传时间:	2010-12-08 14:59:25 (UTC+8)
出版者:	國立中央大學
摘要:	自從2008年下半年以來，世紀性金融危機引起全球的經濟衰退與景氣蕭條，對許多企業造成莫大衝擊。唯有品質優異及成本具競爭優勢的公司，才能平安度過金融危機，成為永續生存的企業典範。目前國際品質認證已蔚為風潮，在軟體產業中，成熟度整合模式(CMMI)已被許多大型軟體公司用於改善組織內部開發流程，並成為軟體品質改善的執行導引。因此CMMI已漸漸地成為國際公認軟體開發流程與專案品質管理的能力指標。本研究以競爭策略理論為基礎，說明個案公司軟體發展的歷史沿革，與其在金融危機時代所進行的品質改善規劃。同時，本研究使用SWOT分析探討公司於內部及外部環境的強弱機危情況，進而規劃出長遠的軟體發展策略。為順應國際潮流，個案公司在金融危機時期以導入CMMI作為組織軟體流程與品質改善的標準。並依據個案公司策略上的規劃，說明其導入CMMI之動機目的、導入過程與其成果影響。最後，經由個案公司軟體發展策略及CMMI導入過程的探討，本研究將分析所獲得結果提供建言，並歸納出結論與建議。Since the second half of 2008, the century financial crisis caused the global economic downturn and depression, and had a great impact on many companies. Only companies with excellent quality and cost competitive advantage can safely survive through the financial crisis, and become paradigm of everlasting sustainable companies. The international quality certification has become a trend in the software industry, Capability Maturity Model Integrated (CMMI) has been used for many large software companies to improve the development process within the organization, and become the guideline for software quality implementation. Thus CMMI has gradually become an internationally recognition of capacity indicator for software development process and project quality management. This study bases on competitive strategy theory to show company’s history of software development, and to explain the quality improvement plan during the financial crisis era. At the same time, this study introduces SWOT analysis to investigate company's strengths, weaknesses, opportunities, and threats in internal and external environment, and then map out a long-term software development strategy. To follow the international trend, the company introduces CMMI as an organizational standard to improve software process and quality. According to strategically planning of the company, this study explains the motivation, purpose, results and influence by the lead-in of CMMI. Finally, by investigating company’s software development strategy and CMMI lead-in process, this study provides suggestions by analyzing the results obtained, and summarized the conclusions and recommendations.
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