| 摘要: | 一企業之「高階主管」通常接觸人的層面相當廣及多。對內部組織而言，重要幹部的「知人善任」是其最重要的工作；對外部環境而言，供應商、協力廠、合作夥伴、客戶以及競爭對手的「知己知彼」更是成功的要件。但是要能夠達到「知人善任」及「知己知彼」之目的，「高階主管」必須要有具備此廣義的「識人」的能力。
本研究目的期望能夠透過整理西方科學化的識人工具以及中國古代識人的著作「人物志」。並且從中萃取出有觀「識人」的內涵、方法、程序等理論基礎，並提出一些研究成果來提供企業高階主管於「識人」的參考與應用。
本研究的預期貢獻有下面幾點：
一、本研究期望能從西方科學化的識人工具及中國古代之識人著作「人物志」做整理、彙總與分析。並希望經過本研究的收集與整理，萃取出其可供企業高階主管於「識人」之理論、方法與程序。
二、希望研究成果能讓高階主管知道「識人」的困難，如何「知人善任」與「知己知彼」 為一高階主管最重要的能力與成功的關鍵。並提供高階主管於「識人之道」之內涵和學習方向的啟發。以達到提昇「識人」的能力和有效的應用此能力。
三、希望能提供給企業高階主管與學術研究者一個有效的「識人」程序以及「識人之道」的研究方向。
;In any enterprise, top management has to deal with a variety of different people inside and outside his organization. In brief, managers must have the ability to sense people, to “know” them. With regard to the people within the organization, one of the most important skills that top management must have is able to utilize his staff for their best skills and talents. With regard to the people outside of the organization, such as suppliers, subcontractors, cooperative partners, customers and rivals, managers need to be keenly familiar with the mind sets of those major stakeholders in order to be successful.
This research reviews Western human behavioral sciences to understand the scientific foundation of “knowing people”. Then the researcher reexamine the ancient Chinese book, Ren-Wu Chi by Liu Shao, and other important Chinese literatures related to “how to know people” left by well-known generals, politicians, and strategists. Especially this study try to compared this important “know People” to the Western behavioral theories. The research results will provide top management a fairly complete reference as regards to skills of managing their interpersonal relationship with employees.
It is hoped the contributions from this research will include the followings:
1. Providing helpful tools for top management to better understand the theory, methods and procedures of “knowing” people. The research results will remind top management of how difficult it is to “know” people, and, with the aid of the provided tools, help inspire top management to improve their “way of knowing people.”
2. In addition to knowing their employees better, it is also hoped this research will help top management to know themselves better.
3. A third goal of this research to help top management know their competitors. It is of utmost importance and key to a company’s success that top management know its competition.
4. Finally, in addition making these research results available to those in the business world, it is also thought these results can be used as effective and systematic procedures for those in academia. |
