專案使用ASAP快速導入之個案研究—以I公司銷售管理系統為例

NCUIR > School of Management at National Central University > Executive Master of Information Management > Electronic Thesis & Dissertation > Item 987654321/84046

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Title:	專案使用ASAP快速導入之個案研究—以I公司銷售管理系統為例
Authors:	尤姿媚;Yu, Tzu-Mei
Contributors:	資訊管理學系在職專班
Keywords:	加速系統導入方法論;專案管理;資訊系統成功模式;ASAP;Project Management;IS success model
Date:	2020-07-01
Issue Date:	2020-09-02 17:58:17 (UTC+8)
Publisher:	國立中央大學
Abstract:	本研究為了完整瞭解SAP的ASAP方法論用來導入專案是否可成功，並以 DeLone & McLean (2003) 之資訊系統成功模式為基礎，建構一研究模式，將鼎新EasyFlow GP 企業流程系統、SAP ERP與MMS物料管理系統整併為一SMS銷售管理系統的個案，來分析使用者使用SMS銷售管理系統的實際感受。利用問卷調查與短暫訪談，來驗證SMS銷售管理系統是否符合使用者需求，並進一步探討及分析品質滿意度與其他變數間的關係。分析結果發現：本研究問卷為高度信度問卷，並由問卷求得以下結果。資訊品質、系統品質、服務品質對使用意願有正面影響，使用滿意度對使用意願有正面影響，使用意願與滿意度對使用程度有正面影響。並探討 SAP的ASAP 專案系統導入方法論的適用範圍進行分析，並提出建議給予將來欲導入專案時可做為參考。最後，針對本研究結果加以討論，並提出後續研究建議及未來的研究方向。 ;In order to fully understand whether SAP′s ASAP methodology can be used to successfully implement other non-SAP projects, this research builds a research model based on the information system (IS) successful model of DeLone & McLean (2003). This studied project integrates the EasyFlow GP enterprise process system, SAP ERP and material management system proposed by Digiwin into a single SMS sales management system. The IS success model was used to analyze the user′s actual experience of using the SMS sales management system. Questionnaires and short interviews were used to collect data to examine whether the SMS sales management system meets user needs, and to further explore and analyze the relationships between quality satisfaction and other variables. It can be inferred from the analysis results that the questionnaire result is a highly reliable, and the following results can be obtained from the data collected. Based on the experience survey, the quality of information, the quality of the system, and the quality of services all have a positive impact on the willingness to use. User satisfaction has a positive effect on the willingness to use; both willingness to use and satisfaction have a positive effect on the degree of use. In addition, this study also demonstrated the scope of application of SAP’s ASAP methodology can be expanded to be applied to implement other non-SAP systems. The study thus provides a reference for other companies when they want to apply ASAP methodology to their own projects. Suggested directions for future research are proposed.
Appears in Collections:	[Executive Master of Information Management] Electronic Thesis & Dissertation

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