工作績效及工作生活平衡-遠距辦公情境;Job Performance and Work-life Balance Work from Home Situation

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题名:	工作績效及工作生活平衡-遠距辦公情境;Job Performance and Work-life Balance Work from Home Situation
作者:	黃慧家;Huang, Hui-Chia
贡献者:	企業管理學系在職專班
关键词:	遠距辦公;工作自主性;人際信任;組織支持;社會互動;工作生活平衡;工作績效;Remote work;Job autonomy;Interpersonal Trust;Organizational Support;Social Interaction;Work-life Balance;Job Performance
日期:	2022-09-21
上传时间:	2022-10-04 11:10:45 (UTC+8)
出版者:	國立中央大學
摘要:	摘要近年來隨著網際網路及通訊設備的進步，使得辦公型態有所改變，遠距辦公 (Remote work)為一股全新的潮流。尤其近年來，嚴重特殊傳染性肺炎(COVID-19)肆虐全球，幾乎沒有一個國家能夠避免疫情傳播至國內。為了預防病毒快速擴散，多個國家政府訂立相關辦法使人民能減少接觸，其中包含鼓勵企業實施遠距辦公，使人民能減少通勤或是辦公室的接觸。然而在新冠肺炎受到控制後，國內外有諸多企業實施遠距辦公。在遠距辦公漸為主流的世代，觀察員工在工作面及生活面各受到的影響，為本研究所要探討的主題。本研究採用問卷調查法，共回收575份問卷，以結構方程模型進行研究假說分析結果。經過實證本研究分析結果發現，遠距辦公下，員工的工作生活平衡與工作績效呈正相關。再者，給予員工工作自主性不只可提升員工的工作生活平衡，以可提升員工的工作績效；人際信任及組織支持可以提升員工的工作績效。除此之外，藉由工作自主性及組織支持可提升員工的社會互動，並且經由社會互動的提升，可使員工工作績效增加。本研究的研究成果能提供已施行遠距辦公的企業，或是預計要將遠距辦公納入考量的企業，提供制定遠距辦公規定的參考方向與建議。關鍵字: 遠距辦公、工作自主性、人際信任、組織支持、社會互動、工作生活平衡、工作績效 ;Abstract In recent years, with the advancement of the Internet and communication equipment, the type of working has changed, and remote work is a new trend. Especially in recent years, COVID-19 is raging around the world, and almost no country can avoid the spread of the epidemic to the country. In order to prevent the rapid spread of the virus, the governments of many countries have formulated relevant measures to reduce contact of each, including encouraging companies to implement remote work, so that people can reduce commuting or office contact. However, even though COVID-19 has been under control, many companies are implementing remote work. In a generation where remote work is becoming more mainstream, observing the impact of employees on both work and life aspect is the subject of this study. A total of 575 questionnaires were collected in this study, and a structural equation model was used to analyze the research hypothesis. Through empirical analysis, this study found that employees′ work-life balance was positively correlated with job performance under remote working conditions. Furthermore, giving employees job autonomy can not only improve employees′ work-life balance but also improve job performance. Interpersonal trust and organizational support can improve job performance. In addition, employees′ social interaction can be enhanced through job autonomy and organizational support. Through the improvement of social interaction, employees′ work performance can be increased. The research results of this study can be provided to enterprises that have implemented remote work, or companies that are expected to take remote work into consideration, and provide reference directions and suggestions for formulating remote work regulations. Keywords: Remote work, Job autonomy, Interpersonal Trust, Organizational Support, Social Interaction, Work-life Balance, Job Performance
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