參考文獻 |
中文部份
林偉,「二十一世紀之Business Management-六個標準差( Six Sigma, 6σ) 」,品質月刊,38卷3期,2002。
李雪麗,「已婚職業婦女角色衝突、組織承諾與離職意願關係之研究」,國立臺灣師範大學家政教育研究所,碩士論文,1995。
許碧芬、蕭文玲,「高科技業從業人員上司支持與工作-家庭衝突關係之研究」,中華民國科技管理論文集,A4:217-228,1999。
李長貴,人力資源管理-組織生產力與競爭力,華泰文化,台北,2000。
張國棟,「ISO 9002 與TQM 之比較研究」,國立中興大學企管所,碩士論文,1997。
黃淑珺,「以質化研究方式探討企業工作輪調實施之利弊」,長榮學報,第一卷,第1 期,29-44頁,1997。
葉爾雯,「影響雙生涯夫妻家庭與職業衝突的有關背景,情境及心理因素之研究」,國立台灣師範大學教育心理與輔導研究所,碩士論文,1991。
劉大昌、張前偉、林斌凱,「企業推行六標準差之成功關鍵因素」,中華民國品質學會第40屆年會高雄市分會第30屆年會暨第10屆全國品質管理研討會論文集,B3-2,13-31頁,2004。
英文部分
Appelbaum, E., Bailey, T., Berg, P. & Kalleberg, A. L., Manufacturing Advantage: Why High-Performance Work Systems Pay Off., Cornell University Press, New York, 2000.
Arthur, J.B., “Effect of human resource system on manufacturing performance and turnover”, Academy of Management Journal, Vol 37, pp. 670-687, 1994.
Barnett, R. C., “Toward a review and reconceptualization of the work/family literature”, Genetic, Social and General Psychology Monographs, Vol 124, pp.125-182, 1998.
Barnett, R. C., Hyde, J. S., “Women, men, work, and family”, American Psychologist, Vol 56(10), 781-796, 2001.
Batt, R.M. & Valcour, P.M., “Human resource practices as predictors of work-family outcomes and employee turnover”, Industrial Relation, Vol 42, pp.189-220, 2003.
Beehr, T. A., King, L.A., & King, D.W., “Social support and occupational stress: talking to supervisor”, Journal of Vocational Behavior, Vol 36, pp.61-81, 1990.
Berg, P., Kalleberg, A. L., & Appelbaum, E., “Balancing work and fami1y: the role of high-commitment environment”, Industrial Relations, Vol 42, pp.168-188, 2003.
Berggren, C., Bjorkman, T., & Hollander, E., Are they unbeatable? Report from a field trip to study trans-plants, the Japanese-owned auto plants in North America., Royal Institute of Technology, Stockholm, Sweden, 1991.
Bettis, R. A., & Prahalad, C. K., “The Dominant Logic: Retrospective and Extension” Strategic Management Journal, Vol 16, pp. 5-14, 1995.
Bjorkman, T., “The Rationalization Movement in perspective and some ergonomic implications”, Applied Ergonomics, Vol 27, pp.111-117, 1996.
Burke, R.,Weir, T., DuWors, Jr. R., “Work Demands on Administrators and Spouse Well-Being”, Human Relations, Vol 33(4), pp.253-278, 1980.
Butler, A. B., Grzywacz J.G., Bass, B.L., & Linney, K. D., “Extending the demands-control model: A daily diary study of job characteristics, work-family conflict and work-family facilitation”, Journal of Occupational and Psychology, Vol 78, pp.155-169, 2005.
Calvasina, R.V., Calvasina, E. J., & Calvasina, G. E., “Beware the New Accounting Myths”, Management Accounting, Vol 12, pp.41-45, 1989.
Campion, M. A., Medsker, G. J., & Higgs, A.C., “Relations between work group characteristics and effectiveness: Implications for designing effective work groups”, Personnel Psychology, Vol 46, pp.823-850, 1993.
Campion, M. A., Cheraskin, L., & Stevens, M. J., “Career-related antecedents and outcomes of job rotation” Academy of Management Journal, Vol 37(6), pp.1518-1542, 1994.
Cappelli, P., & Rogovsky, N., “Employee Involvement and Organizational Citizenship: Implications for Labor Law Reform and "Lean Production"”, Industrial and Labor Relations Review, Vol 51(4), pp.633-653, 1998.
Carlson, D.S., Kacmar, K.M., & Williams, L.J., “The development and validation of a multi-dimensional measure of work-family conflict”, Proceedings of the 1998 Academic of Management Meeting, San Diego, CA., 1998.
Cordery, J. L., Mueller, W. S., & Smith, L.M., “Attitudinal and behavioral effects of autonomous group working: A longitudinal field study”, The Academy of Management Journal, Vol 34(2), pp.464-476, 1991.
Cooper, C., “ Working hours and health”, Work & Stress, Vol 10, pp.1-4, 1996.
Cotton, J.L., Employee involvement: Methods for improving performance and work attitudes, Newbury Park, Sage, 1993.
Crawford, K. M., & Cox, J. F., “Addressing Manufacturing Problems Through the Implementation”, Production and Inventory Management Journal, Vol 32(1), pp.33-36, 1991.
Crouter, A.C., “Spillover from Family to Work: The Neglected Side of the Work-Family Interface”, Human Relations, Vol 37(6), pp.425-441, 1984.
Cummings, T. G.., “Self regulating work groups: A sociotechnical synthesis”, Academy of Management Review, Vol 3, pp.625-634, 1978.
Daniel, D., & Moos, R. H., “Exosystem influences on family and child functioning”, Journal of Social Behavior and Personality, Vol 3, pp.113-133, 1988.
Delbridge, R., Tumbull, P., & Wilkinson, B., “Pushing back the frontiers: Management control and work intensification under JIT/TQM factory regimes”, New Technology, Work and Employment, Vol 10, pp.97-106, 1995.
Doverspike, D., “Pay-for-performance Reward Systems”, Encyclopedia of Career Development, SAGE Publications, 2007.
Dotchin, J.A., & Oakland, J.S., “Theories and concepts in total quality management”, Total Quality Management, Vol 3(2), pp.133-145, 1992.
Eaton, S.C., “If you can use them: flexibility policies, organizational commitment, and perceived performance”, Industrial Relations, Vol 42, pp.145-167, 2003.
Ebrahimpour, M., & Schonberger, R. J., “The Japanese Just-In-Time/Total Quality Control Production System: Potential for Developing Countries”, International Journal of Production Research, Vol 22(3), pp.422-426, 1984.
Fisher, C., Schoenfeldt, L., & Shaw, J., Human Resource Management, Houghton Mifflin, Boston, MA, 1993.
Friedman, S. D., & Greenhaus, J.H., Work and family-allies or enemies? What happens when business professionals confront life choices, Oxford University Prsee, New York, 2000.
Frone, M. R., Russell, M. & Copper, M. L., “Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface”, Journal of Applied Psychology, Vol 77(1), pp.65-78, 1992.
Frone, M. R., “Work-family balance”, Handbook of occupational health psychology, American Psychological Associate, Washington, D.C., pp.143-162, 2003.
Fullerton, R.R., & McWatters, C. S., “The Production Performance Benefits from JIT Implementation”, Journal of Operations Management, Vol 19(6), pp.81-96, 2001.
Godard, J., “High performance and the transformation of work? The implications of alternative work practices for the experience and outcomes of work”, Industrial and Labor Relations Review, Vol 54(4), pp.776-805, 2001.
Greenhaus, J. H., & Beutell, N. J., “Sources of Conflict between Work and Family Roles”, Academy of Management Review, Vol 10(1), pp.76-88, 1985.
Greenhaus, J. H., & Powell, G. N., “When work and family are allies: A theory of work-family enrichment”, The Academy of Management Review (AMR), Vol 31(1), pp.72-92, 2006.
Grossman, F. K., Pollack, W. S., & Golding, E., “Fathers and children: Predicting the quality and quantity of fathering”, Developmental Psychology, Vol 24, pp.82-91, 1988.
Grzywacz, J.G., & Marks, N.F., “Reconceptualizing the work-family interface: An ecological perspective on the correlates of positive and negative spillover between work and family”, Journal of Occupational Health Psychology, Vol 5, pp.111-126, 2000.
Gunderson, M., “Age discrimination in employment in Canada”, Contemporary Economic Policy, Vol 21(3), pp.318-328, 2003.
Gutteridge, T.G., “Organizational career development systems: the state of the practice”, In D.T. Hall & Association (Eds.), Career Development in Organization, Jossey-Bass, San Francisco, CA, pp.50-94, 1986.
Hall, D., & Richter, J., “Balancing work life and home life: What can organizations do to help?”, Academy of Management Executive, Vol 2(3), pp.213-223, 1988.
Havlovic, S.J., “Quality of work life and human resource outcomes”, Industrial Relations, Vol 30(3), pp.469-79, 1991.
Horwitz, F. M., & Smith D.A., “Flexible work practices and human resource management: A comparison of South African and foreign owned companies”, The International Journal of Human Resource Management, Vol 9, pp.590-607, 1998.
Huselid, M. A., “The impact of human resource management practices on turnover, productivity and corporate finical performance”, Academy of Management Journal, Vol 38, pp.635-672, 1995.
Huselid, M. A. & Becker, B.E., “The impact of high performance system, implementation effectiveness, and alignment with strategy on shareholder wealth. Presented at the 1997 Academy of Management Annual Conference, Boston, MA, 1997.
Ichniowski, C., Shaw, K. & Prennushi, G., “The Effects of Human Resource Management Practices on Productivity: A Study of Steel Finishing Lines”, The American Economic Review, Vol 87, pp.291-313, 1997.
Johnson, J. V., “Empowerment in future worklife”, Scandinavian Journal of Work, Environment and Health, Vol 23(Suppl. 4), pp.23-27, 1997.
Jones, A. P., & Butler, M. C., “A Role Transition Approach to the Stresses of Organizationally Induced Family Role Disruption”, Journal of Marriage and the Family, May, pp.367-376, 1980.
Juran, J.M., & Gryna, F. M., Quality Planning and Analysis, 3rd Ed, McGraw Hill., Singapore, 1993.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A., Organizational Stress: Study in Role Conflict and Ambiguity, Wiley, New York, 1964.
Karasek, R. A., Jr., “Job demands, job decision latitude, and mental strain: Implications for job redesign”, Administrative Science Quarterly, Vol 24, pp.285- 309, 1979.
Keith, P.M., and Schafer, R.B., “Role strain and depression in two-job families”, Family Relations, Vol 29(4), pp.483-488, 1980.
Kemp, N. J., Wall, T. D., Clegg, C. W., & Cordery J.L., “Autonomous work groups in a greenfield site: A comparative study”, Journal of Occupational psychology, Vol 56(4), pp.271-288, 1983.
Kirchmeyer C., “Perceptions of nonwork-to-work spillover: Challenging the common view of conflict-ridden domain relationships”, Journal of Basic and Applied Psychology, Volume 13, pp. 231--249, 1992.
Kopelman, R. E., Greenhaus, J. H., & Connolly, T. F., “A model of work, family, and inter-role conflict: A Construct Validation Study”, Organizational Behavior and Human Performance, Vol 32, pp.198-215, 1983.
Kossek, E.E., Colquitt, J.A., & Noe, R.A., “Caregiving decisions, well-belling, and performance: The effects of place and provider as a function of dependent type and work-family climates”, Academy of Management Journal, Vol 44, pp.29-44, 2001.
Landsbergis, P.A., Cahill, J., & Schnall, P., “The impact of lean production and related new systems of work organization on worker health”, Journal of Occupational Health Psychology, Vol 4(2), pp.108-130, 1999.
Lawler, E. E., High-involvement Management, Jossey-Bass, San Francisco, 1986.
Lawler, E.E., The ultimate advantage: Creating the high involvement organization, Jossey-Bass, San Francisco, 1992.
Leana, C. R. & Florkowski, G.., “Employee involvement programs: Integrating psychological theory and management practice. In G. Ferris & K. Rowland(Eds.)”, Research in personnel and human resources management, Vol 10, pp.233-270, 1992.
Lee, Choong Y., “A Recent Development of Integrated Manufacturing System: A Hybrid of MRP and JIT”, International Journal of Operations and Production Management, Vol 13(4), pp.3-8, 1993.
London, M., Managing the training enterprise, Jossey-Bass, San Francisco, 1989.
Nunnally, J.C., Psychometric theory, McGraw Hill, New York, 1978.
O’Driscoll, M. P., Ilgen, D. R., & Hildreth, K., “Time devoted to job and off-job activities, inter-role conflict, and affective experiences”, Journal of Applied Psychology, Vol 77(3), pp.272-279, 1992.
Ohno, T., “How the Toyota production system was created”, Japanese Economic Studies, Vol 10(4), pp.83-101, 1982.
Osterman, P., “Work/family programs and the employment relationship”, Administrative Science Quarterly, Vol 40, pp.681-702, 1995.
Pande, P., Neuman, R. P., & Cavanagh, R. R., The six sigma way: How GE, Motorola, and other top companies are honing their performance, McGraw Hill, New York, 2000.
Piotrkowski, C. S., “Work and the family system: A naturalistic study of working-class and lower-middle-class families”, Free Press, 1979.
Piotrkowski, C. S., & Katz, M. H., Work experience and family relations among working-class and lower-middle-class families. In research in the interweave of social roles Jobs and families, Vol 3, pp.187-200, CT: JAI Press, Greenwich, 1983.
Pleck, J. H., “The work-family role system”, Social Problems, Vol 24, pp.417-427, 1977.
Pleck, J.H., Staines, G.L., & Lang, L., “Conflicts between work and family life”, Monthly Labor Review, Vol 103(3), pp.29-32, 1980.
Quazi, H.A., “Application of TQM principles in international technology transfer process: an integrative framework”, IEEE (95 Engineering management conference), 1995.
Repetti, R.L., “Linkage between work and family roles. In S. Oskamp (Ed.)”, Applied social psychology annual, Vol 7, Family processes and problems, pp.98-127, Sage, Beverly Hills, CA, 1987.
Repetti, R.L., & Wood, J., “Effects of daily stress at work on mothers' interactions with preschoolers”, Journal of Family Psychology, Vol 11(1), pp.90-108, 1997.
Saltzstein, A. L., Ting. Y. & Saltzstein, G.H., “Work-family balance and job satisfaction: The impact of family-friendly policies on attitudes of federal government employees”, Public Administration Review, Vol.61, pp. 452-467, 2001.
Schonberger, R. J., Japanese manufacturing techniques: Nine hidden lessons in simplicity, The Free Press, New York, 1982.
Schurman, S. J., “Making the "new American workplace" safe and healthy: Ajoint labor-management-researcher approach”, American Journal of Industrial Medicine, Vol 29, pp.373-377, 1996.
Sieber, S., “Toward a theory of role accumulation”, American Sociological Review, Vol 39(4), pp.567-578, 1974.
Strauss, G., “Workers participation in management: An international perspective”, Research in organizational behavior, Vol 4, pp.173-265, 1982.
Tompson, H. B., & Werner, J. M., “The impact of role conflict/facilitation on core and discretionary behaviors: Testing mediated model”, Journal of Management, Vol 23, pp.583-601, 1997.
Triggs, D.D., & King, P.M., “Job rotation: an administrative strategy for hazard control”, Professional Safety, Vol 45, pp.32-34, 2000.
Voydanoff, P., “Work role characteristics, family structure demands, and work/family conflict”, Journal of Marriage and the Family, Vol 50, pp.749-761, 1988.
Wayne, J., Musisca, N., Fleeson, W., “Considering the role of personality in the work-family experience: Relationships of the big five to work-family conflict and facilitation”, Journal of Vocational Behavior, Vol 64 (1), pp.108-130, 2004.
Wayne, J., Grzywacz, J.G., Carlson, D., & Kacmar, M., “Work-family facilitation: A theoretical review of the construct”, Paper presented at the annual conference of the society for industrial and organizational psychology, Chicago, 2004.
White, M., Stephen, H., McGovern, P., Mills, C. & Smeaton, D., “‘High-performance’ management practices, Working hours and work-life balance”, British Journal of Industrial Relations, Vol 41 (2), pp.175–195, 2003.
Whitener, E. M., “Do "high commitment" human resource practices affect employee commitment?”, Journal of Management, Vol 27(5), pp.515-535, 2001.
Wood, S., & De Menezes, L., “High commitment management in the UK: Evidence from the workplace industral relations survey, and employers' manpower and skills practices survey”, Human Relations, Vol 5l, pp.485-515, 1998.
Zipkin, P. H., “Does manufacturing need a JIT revolution?”, Harvard Business Review, Vol 69(1), pp.40-50, 1991. |