導入ERP系統之失敗架構-以台灣企業為例; A failure framework for Enterprise Resource Planning System – Taiwan’s industries

NCU Institutional Repository > 管理學院 > 企業管理學系碩士在職專班 > 博碩士論文 > Item 987654321/11441

jsp.display-item.identifier=請使用永久網址來引用或連結此文件: http://ir.lib.ncu.edu.tw/handle/987654321/11441

题名:	導入ERP系統之失敗架構-以台灣企業為例;A failure framework for Enterprise Resource Planning System – Taiwan’s industries
作者:	陸玫嵐;Mei-Lan Lu
贡献者:	企業管理學系碩士在職專班
关键词:	企業資源規劃;資訊系統導入;套裝軟體;ERP;IS system;ERP
日期:	2003-07-07
上传时间:	2009-09-22 14:21:47 (UTC+8)
出版者:	國立中央大學圖書館
摘要:	本研究，的主要目的是透過問卷調查、數據分析，找出在2003年Al-Mashari 所提出ERP導入的關鍵因素，與1987年Lyytinen and Hirschheim所提出之系統失敗原因種類的相關性，從而建立一個ERP導入失敗架構之模型。由於先前的理論沒有實際數據驗證，故本研究，特地透過網際網路、信函發放問卷，針對台灣不同的企業之主要用戶、最終用戶、專案經理、高階主管等，進行調查，做為資料來源的收集與分析。 In this research, we develop a failure model of ERP implementation that find out the co-relationship between the system failure notions that defined by Lyytinen and Hirschheim (1987) and the taxonomy of critical factors for implementation, excluding the setup and evaluation parts, that was listed by Al-Mashari at al. (2003). As the two theories did not go through verification by data collection from those organizations which implemented ERP system, hence to achieve more valid evidence, this premise is examined via a survey of ERP consultants, key users and end-users from different companies in Taiwan. The research result of this study indicates there are four failure catalogues including correspondence failure, process failure, interaction failure and expectation failure. With the results achieved from this study, we notice that the time frame, training & education, and system testing problems are the most critical factors. We suggest that if firms can put more focus and manage these problems, it will increase the likelihood of success in ERP implementation.
显示于类别:	[企業管理學系碩士在職專班] 博碩士論文

文件中的档案:

档案	大小	格式	浏览次数

在NCUIR中所有的数据项都受到原著作权保护.

社群 sharing

数据加载中.....