博碩士論文 974203030 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:79 、訪客IP:3.144.3.63
姓名 鄭鴻志(Hung-Chih Cheng)  查詢紙本館藏   畢業系所 資訊管理學系
論文名稱 探討人格特質、動機與社會資本之三大因素對於虛擬社群成員知識分享意圖的影響
(Understanding the Influences of Personality Traits, Motivation, and Social Capital on Knowledge Sharing Intention in Virtual Communities)
相關論文
★ 技術商品銷售之技術人員關鍵職能探討★ 資訊委外之承包商能力、信任及溝通與委外成效關係之個案研究
★ 兵工技術軍官職能需求分析-以某軍事工廠為例★ 不同楷模學習模式對VB程式語言學習之影響
★ 影響採購「網路資料中心產品」因素之探討★ 資訊人員績效評估之研究—以陸軍某資訊單位為例
★ 高職資料處理科學生網路成癮相關因素及其影響之探討★ 資訊服務委外對資訊部門及人員之衝擊-某大型外商公司之個案研究
★ 二次導入ERP系統之研究-以某個案公司為例★ 資料倉儲於證券產業應用之個案研究
★ 影響消費者採用創新數位產品之因素---以整合式手機為例★ 企業合併下資訊系統整合過程之個案研究
★ 資料倉儲系統建置之個案研究★ 電子表單系統導入之探討 - 以 A 公司為例
★ 企業資訊安全機制導入與評估–以H公司為例★ 從人力網站探討國內資訊人力現況–以104銀行資料為例
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   [檢視]  [下載]
  1. 本電子論文使用權限為同意立即開放。
  2. 已達開放權限電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。
  3. 請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。

摘要(中) 本研究探討人格特質、個人動機與社會資本對虛擬社群成員知識分享意圖的影響。在人格特質方面,本研究採用五大人格特質:外向性、親和性、勤勉正直性、神經質與開放性;在個人動機方面,本研究採用個人名聲與利他主義;在社會資本方面,本研究採用社會資本理論的三個因素,包含社會互動連結、認同歸屬感與互惠規範等。本研究採用問卷方法,從「思摩特」專業教師虛擬社群收集123份有效問卷並以PLS結構方程模型工具分析資料。研究結果指出當虛擬社群成員具有勤勉正直性的人格特質與利他主義的內在動機,以及對虛擬社群擁有較強的認同歸屬感與感知較高的互惠規範,將提昇該虛擬社群成員在其所屬的虛擬社群知識分享的意願。
摘要(英) This study incorporates personality traits, personal motivation, and social capital into a theoretical model that helps better understand the intention to share knowledge in virtual communities. Personality traits contain five dimensions: extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience. Personal motivation comprises two factors: reputation and altruism. Three facets of social capital are utilized in this study: social interaction ties, identification, and norm of reciprocity. Data collected from 123 community members of professional teachers’ virtual community, SCTNet. Data analysis was conducted utilizing PLS structural equation modeling. Overall, results of this study corroborated that when individuals who are more conscientious, score higher in altruism, and perceive stronger identification and norm of reciprocity toward virtual communities would have stronger intention to share knowledge in virtual communities.
關鍵字(中) ★ 人格特質
★ 動機
★ 社會資本
★ 知識分享
★ 虛擬社群
關鍵字(英) ★ personality traits
★ knowledge sharing
★ virtual communities
★ social capital
★ motivation
論文目次 Table of Contents i
Figures ii
Tables iii
1. INTRODUCTION 1
1.1 Research Background 1
1.2 Research Motivation 2
1.3 Research Purpose 4
2. LITERATURE REVIEW 6
2.1 Knowledge sharing in virtual communities 6
2.2 Personality Traits and Knowledge Sharing 8
2.3 Personal Motive and Knowledge Sharing 16
2.4 Social Capital and Knowledge Sharing 19
3. RESEARCH METHOD 25
3.1 Research Model 25
3.2 Sample 26
3.3 Measurement 27
3.4 Data Analysis Methods 31
4. DATA ANALYSIS 32
4.1 Description of sample 32
4.2 Measurement Model 33
4.3 Structural Model 36
4.4 Discussion 37
5. CONCLUSION 41
5.1 Implications for research 42
5.2 Implications for practice 42
5.3 Research limitations 43
REFERENCES 45
APPENDIX 52
參考文獻 Akerlof, G. A., & Kranton, R. E. (2000). Economics and identity. Quarterly Journal of Economics, 115(3), 715-753.
Amichai-Hamburger, Y., & Ben-Artzi, E. (2003). Loneliness and Internet use. Computers in Human Behavior, 19, 71-80.
Amichai-Hamburger, Y., Lamdan, N., Madiel, R., & Hayat, T. (2008). Personality Characteristics of Wikipedia Members. Cyberpsychology & Behavior, 11(6), 679-681.
Amichai-Hamburger, Y., Wainpel, G., & Fox, S. (2002). On the Internet no one knows I’m an introvert: Extroversion, introversion, and Internet interaction. CyberPsychology & Behavior, 5(2), 125-128.
Amiel, T., & Sargent, S. L. (2004). Individual differences in Internet usage motives. Computers in Human Behavior, 20(6), 711-726.
Argote, L. (1999). Organizational Learning: Creating, Retaining, and Transferring Knowledge. Boston, MA: Kluwer Academic Publishers.
Argote, L., Ingram, P., Levine, J. M., & Moreland, R. L. (2000). Knowledge Transfer in Organizations. Organizational Behavior and Human Decision Process, 82(1), 1-8.
Argote, L., McEvily, B., & Reagans, R. (2003). Managing knowledge in organizations: An integrative framework and review of emerging themes. Management Science, 49(4), 571-582.
Bagozzi, R. P., & Dholakia, U. M. (2002). Intentional social actions in virtual communities. Journal of Interactive Marketing, 16(2), 2-21.
Balasubramanian, S., & Mahajan, V. (2001). The economic leverage of the virtual community. International Journal of Electronic Commerce, 5(3), 103-138.
Bandura, A. (1989). Social Cognitive Theory. In R. Vasta (Ed.), Annals of child development. Vol. 6. Six theories of child development (pp. 1-60). Greenwich, CT: Jai Press.
Bandura, A. (1986). Social Foundations of Thought and Action. Englewood-Cliffs, NJ: Prentice-Hall.
Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance: a meta-analysis. Personnel Psychology, 44, 1-26.
Blau, P. M. (1964). Exchange and Power in Social Life. New York: Wiley.
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
Butt, S., & Phillips, J. G. (2008). Personality and self reported mobile phone use. Computers in Human Behavior, 24(2), 346-360.
Cabrera, Á., Collins, W. C., & Selgado, J. F. (2006). Determinants of individual engagement in knowledge Sharing. International Journal of Human Resource Management, 17(2), 245-264.
Chiu, C. M., Hsu, M. H., & Wang, Eric T. G. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872-1888.
Coleman, J. S. (1990). The Foundations of Social Theory. Cambridge, MA: Harvard University Press.
Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94, 95-120.
Constant, D., Kiesler, S., & Sproull, L. (1996). The Kindness of Strangers: The Usefulness of Electronic Weak Ties for Technical Advice. Organization Science, 7(2), 119-135.
Constant, D., Kiesler, S., & Sproull, L. (1994). What's Mine is Ours, or Is it? A Study of Attitudes about Information Sharing. Information Systems Research, 5(4), 400-421.
Costa, P. T., & McCrae, R. R. (1992b). NEO PI-R professional manual. Odessa, Florida: Psychological Assessment Resources.
Costa, P. T., & McCrae, R. R. (1992). Revised NEO personality inventory and NEO five-factor inventory professional manual. Odessa, FL: Psychological Assessment Resources.
Csikszentmihalyi, M. (1975). Beyond Boredom and Anxiety. San Francisco, CA: Jossey-Bass.
Cummings, J. N. (2004). Work Groups, Structural Diversity and Knowledge sharing in a Global Organization. Management Science, 50(3), 352-364.
Davenport, T. H., & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.
Davenport, T. H., & Prusak, L. (1997). Working Knowledge: How Organizations Manage What They Know. Project Management Institute.
Deci, E. L. (1975). Intrinsic Motivation. New York: Plenum Press.
Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417-440.
Digman, J. M. (1989). Five robust trait dimensions: Development, stability, and utility. Journal of Personality, 57, 195-214.
Donath, J. S. (1999). Identity and deception in the virtual community. In M. A. Smith & P. Kollock (Eds.), Communities in cyberspace (pp. 29-59). London: Routledge.
Fernback, J. (1999). There is a there: Notes toward a definition of cyber-community. In S. G. Jones (Ed.), Doing internet research: Critical issues and methods for examine the net (pp. 203-220). Thousand Oaks, CA: Sage Publications.
Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Funder, D. C. (2001). Personality. Annual Review of Psychology, 52, 197-221.
Gazzaniga, M. S., & Heatherton, T. F. (2003). Psychological science. New York: W.W. Norton & Company.
Gibbert, M., & Krause, H. (2002). Practice Exchange in a Best Practice Marketplace. In T. H. Davenport & G. J. B. Probst (Eds.), Knowledge Management Case Book: Siemens Best Practices (pp. 89-105). Erlangen, Germany: Publicis Corporate Publishing.
Goldberg, L. R. (1993). The structure of phenotypic personality traits. American Psychologist, 48, 26-34.
Goldberg, L. R. (1990). An alternative description of personality: The big-five factor structure. Journal of Personality and Social Psychology, 59, 1216-1229.
Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360-1380.
Grant, R. M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(10), 109-122.
Graziano, W. G. (1994). The development of agreeableness as a dimension of personality. In C. Halverson et al. (Eds.), The Developing Structure of Temperament and Personality from Infancy to Adulthood (pp. 339-354). Hillsdale, NJ: Erlbaum.
Guadagno, R. E., Okdie, B. M., & Eno, C. A. (2008). Who blogs? Personality predictors of blogging. Computers in Human Behavior, 24(5), 1993-2004.
Hamburger, Y. A., & Ben-Artzi, E. (2000). The relationship between extraversion and neuroticism and the different uses of the Internet. Computers in Human Behavior, 16(4), 441-449.
Hansen, M. T. (2002). Knowledge Networks-Explaining Effective Knowledge Sharing in Multiunit Companies. Organization Science, 13(3), 232-248.
Heller, K. (1989). Return to community. American Journal of Community Psychology, 17(1), 1-15.
Hiltz, S. R., & Wellman, B. (1997). Asynchronous learning networks as a virtual classroom. Communications of ACM, 40(9), 44-49.
Huber, G. P. (2001). Transfer of Knowledge in Knowledge Management Systems: Unexplored Issues and Suggested Studies. European Journal of Information Systems, 10, 72-79.
Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Strategic Management Journal, 20(2), 195-204.
Johnson, W., & Krueger, R. F. (2004). Genetic and environmental structure of adjectives describing the domains of the big five model of personality: A nationwide US twin study. Journal of Research in Personality, 38, 448-472.
Joinson, A. (1998). Causes and implications of disinhibited behavior on the Internet. In J. Gackenbach (Ed.), Psychology and the Internet: intrapersonal, interpersonal, and transpersonal implications (pp. 43-60). San Diego: Academic Press.
Jones, C., Hesterly, W. S., & Borgatti, S. P. (1997). A General Theory of Network Governance: Exchange Conditions and Social Mechanisms. Academy of Management Review, 22(4), 911-945.
Judge, T. A., Bono, J. E., & Locke, E. A. (2000). Personality and job satisfaction: The mediating role of job characteristics. Journal of Applied Psychology, 85(6), 869-879.
Judge, T. A., Heller, D., & Mount, M. K. (2002). Five-factor model of personality and job satisfaction: A meta-Analysis. Journal of Applied Psychology, 87(3), 530-541.
Judge, T. A., Martocchio, J. J., & Thoresen, C. J. (1997). Five-Factor Model of Personality and Employee Absence. Journal of Applied Psychology, 82(5), 745-755.
Keller, T. (1999). Images of the familiar: Individual Differences and Implicit Leadership Theories. The Leadership Quarterly, 10(4), 589-607.
Kolloc, k. P. (1999). The Economies of Online Cooperation: Gifts, and Public Goods in Cyberspace. In M. A. Smith & P. Kollock (Eds.), Communities in Cyberspace (pp. 220-239). New York: Routledge.
Korzaan, M. L., & Boswell, K. T. (2008). The influence of personality traits and information privacy concerns on behavioral intentions. Journal of Computer Information Systems, 48(4), 15-24.
Lakhani, K., & von Hippei, E. (2003). How Open Source Software Works: Free User-to-User Assistance. Research Policy, 32(6), 923-943.
Landers, R. N., & Lounsbury, J. W. (2006). An investigation of Big Five and narrow personality traits in relation to Internet usage. Computers in Human Behavior, 22, 283-293.
Lane, P. J., & Lubatkin, M. (1998). Relative absorptive capability and interorganizational learning. Strategic Management Journal, 19(5), 461-477.
Larson, A. (1992). Network dyads in entrepreneurial settings: a study of governance of exchange relationships. Administrative Science Quarterly, 37(1), 76–104.
Lee, F. S., Vogel, D., & Limayem, M. (2003). Virtual community informatics: a review and research agenda. Journal of Information Technology Theory and Application, 5(1), 47-61.
Lee, S. L., Vogel, D., & Limayem, M. (2002). Virtual community informatics: what we know and what we need to know? In R. H. Sprague (Ed.), Proceedings of the 35th Hawaii international conference on system sciences (pp. 2863-2872). Los Alamitos, CA: IEEE Computer Society Press.
Leung, L. (2002). Loneliness, self-disclosure, and ICQ (‘‘I seek you’’) use. CyberPsychology & Behavior, 5(3), 241-251.
Liao, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47(1), 41-58.
Lin, H. F. (2006). Understanding Behavioral Intention to Participate in Virtual Communities. Cyberpsychology & Behavior, 9(5), 540-547.
Lin, N. (2001). Social Capital. Cambridge, UK: Cambridge University Press.
Liu, C., & Arnett, K. P. (2002). Raising a red flag on global www privacy policies. Journal of Computer Systems, 43(1), 117-127.
Loewenstein, G. (1999). Because it is there: The challenge of mountaineering . . . for utility theory. Kyklos, 52, 315-343.
Maddi, S. R. (1989). Personality Theories: A Comparative Analysis (5th ed.). Homewood, IL: Dorsey.
Matzler, K., Renzl, B., Müller, J., Herting, S., & Mooradian, T. A. (2008). Personality Traits and Knowledge Sharing. Journal of Economic Psychology, 29(3), 301-313.
McCrae, R. R. (1996). Social consequences of experiential openness. Psychological Bulletin,120, 323-337.
McCrae, R. R., & Costa, P. T. (2003). Personality in Adulthood (2nd ed.). New York: The Guilford Press.
McCrae, R. R., & Costa, P. T. (1999). A five-factor theory of personality. In L. A. Pervin, & O. P. John (Eds.), Handbook of personality: theory and research (pp. 139-153). New York: Guilford.
McCrae, R. R., & Costa, P. T. (1997). Personality trait structure as a human universal. American Psychologist, 52, 509-516.
McCrae, R. R., & Costa, P. T. (1986). Clinical assessment can benefit from recent advances in personality Psychology. American Psychologist, 41, 1001-1003.
McCrae, R. R., & John, O. P. (1992). An introduction to the five-factor model and its applications. Journal of Personality, 60, 175-215.
Miller, D., & Shamsie, J. (1996). The Resource-Based View of the Firm in Two Environments: The Hollywood Film Studios from 1936 to 1965. Academy of Management Journal, 39(3), 519-543.
Mooradian, T. A., Renzl, B., & Matzler, K. (2006). Who trusts? Personality, trust, and knowledge sharing. Management Learning, 37(4), 523-540.
Mount, M. K., Barrick, M. R., & Stewart, G. L. (1998). Five-factor model of personality and performance in jobs involving interpersonal interactions. Human Performance, 11, 145-165.
Nahapiet, J. & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. The Academy of Management Review, 23(2), 242-266.
Nyhus, E. K., & Pons, E. (2005). The effects of personality on earnings. Journal of Economic Psychology, 26, 363-384.
O’Brien, T. B., & DeLongis, A. (1996). The interactional context of problem-, emotion-, and relationship- focused coping: the role of the big five personality factors. Journal of Personality, 64, 775–813.
Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. Journal of Social Psychology, 153(3), 339-350.
Ozer, D. J., & Reise, S. P. (1994). Personality assessment. Annual Review of Psychology, 45(1), 357-388.
Preece, J. (2000). Online communities: Designing usability, supporting Sociability. New York: Wiley.
Putnam, R. D. (2000). Bowling Alone: The Collapse and Revival of American Community. New York: Touchstone.
Putnam, R. D. (1995). Bowling alone: America’s declining social capital. Journal of Democracy, 6(1), 65-78.
Ring, P. S., & Van de Ven, A. H. (1994). Development processes of cooperative interorganizational relationships. Academy of Management Review, 19(1), 90-118.
Rothaermel, F. T., & Sugiyama, S. (2001). Virtual Internet communities sand commercial success: Individual and community-level theory grounded in the atypical case of TimeZone.com. Journal of Management, 27(3), 297-312.
Scealy, M., Phillips, J. G., & Stevenson, R. (2002). Shyness and anxiety as predictors of patterns of Internet usage. CyberPsychology & Behavior, 5(6), 507-515.
Shumaker, S., & Brownell, A. (1984). Toward a Theory of Social Support: Closing Conceptual Gaps. Journal of Social Issues, 40(4), 11-36.
Smelser, N. J., & Swedberg, R. (1994). The Sociological Perspective on the Economy. In N. J. Smelser & R. Swedberg (Eds.), The Handbook of Economic Sociology (pp. 3-26). Princeton, NJ: Princeton University Press.
Spector, P. E., Jex, S. M., & Chen, P. Y. (1995). Relations of Incumbent Affect-Related Personality Traits with Incumbent and Objective Measures of Characteristics of Jobs. Journal of Organizational Behavior, 16(1), 59-65.
Stewart. D. (2003). Status Mobility and Status Stability in a Community of Free Software Developers. Paper presented at the Academy of Management Conference, Seattle, WA.
Swickert, R. J., Hittner, J. B., Harris, J. L., & Herring, J. A. (2002). Relationships among Internet use, personality, and social support. Computers in Human Behavior, 18(4), 437-451.
Szulanski, G. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17, 27-44
Tokar, D. M., Fischer, A. R., & Subich, L. M. (1998). Personality and Vocational Behavior: A Selective Review of the Literature, 1993-1997. Journal of Vocational Behavior, 53(2), 115-153.
Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: an empirical study of intrafirm networks. Academy of Management Journal, 41(4), 464-476.
Tuten, T., & Bosnjak, M. (2001). Understanding Differences in Web Usage: The Role of Need for Cognition and the Five Factor Model of Personality. Social Behavior and Personality, 29(4), 391-398.
Uslaner, E. M. (2000). Social capital and the Net. Communications of the ACM, 43(12), 60-65.
Von Hippei, E., & Von Krogh, G. (2003). Open Source Software and the Private-Collective Innovation Model: Issues for Organization Science. Organization Science, 14(2), 209-223.
Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35-57.
Wasko, M. M., & Faraj, S. (2000). It Is What One Does: Why People Participate and Help Others in Electronic Communities of Practice. Journal of Strategic Information Systems, 9(2), 155-173.
Watson, D., & Hubbard, B. (1996). Adaptational style and dispositional structure: coping in the context of the five-factor model. Journal of Personality, 64, 737–773.
Wellman, B., & Gulia, M. (1999). Virtual communities as communities: Net surfers don’t ride alone. In M. A. Smith, & P. Kollock (Eds.), Communities in cyberspace (pp. 167-194). London: Routledge.
Wellman, B., Quan-Haase, A., Witte, J., & Hampton, K. N. (2001). Does the Internet increase, decrease, or supplement social capital? Social networks, participation, and community commitment. American Behavioral Scientist, 45(3), 437-456.
Witt, L. A., Burke, L. A., Barrick, M. R., & Mount, M. K. (2002). The interactive effects of conscientiousness and agreeableness on job performance. Journal of Applied Psychology, 87(1), 164-169.
Wold, H. (1982). Systems Under Indirect Observation Using PLS. In C. Fornell (Ed.), A Second Generation of Multivariate Analysis (pp. 325-347). New York: Praeger.
Wolfradt, U., & Doll, J. (2001). Motives of adolescents to use the Internet as a function of personality traits, personal and social factors. Journal of Educational Computing Research, 24(1), 13-27.
指導教授 周惠文(Huey-Wen Chou) 審核日期 2010-7-21
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明