以組織學習觀點探討組織靈活度與資訊技術運用能力關係

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張祐綸(Yu-Lun Chang) 查詢紙本館藏

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論文名稱

以組織學習觀點探討組織靈活度與資訊技術運用能力關係
(The Relationship between Ambidexterity and IT Leveraging Competence －The Organizational Learning Perspective)

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摘要(中)

在商業環境劇烈變化下，組織目前的競爭優勢不能保證能夠一直存在，因此組織必須不斷學習新知識、技術與實務，並且培養足夠的改變能力適應外在變動的環境。近年來對於組織學習以及IT技術的文獻不斷地被提出與討論。然而，過去研究鮮少將組織學習的觀點與IT技術運用兩大領域合併探討。為了彌補此研究缺口，本研究主要在新產品開發情境下，探討組織學習透過組織靈活度對於資訊技術運用能力之間的影響。針對台灣前 2000 大製造業等產業進行問卷調查，以新產品開發專案為研究分析單位，回收有效問卷266份。目的是探討組織是否能夠是否能透過個人、團隊與組織學習來增進組織本身的靈活度與改變能力，並且是否有效運用導入後的資訊技術來增進成員間的協同合作，以維持組織長期的競爭優勢。研究結果指出專案成員所擁有的直觀能力、解釋能力、團隊成員間的整合能力，以及組織記憶和制度化程度對於組織靈活度本身具有正向顯著的影響，而組織靈活度對於資訊技術運用能力也有正向顯著的影響。

摘要(英)

In today’s increasingly competitive environment, organizations must learn new knowledge, techniques and practices incessantly to keep their competitive advantages and cultivate their abilities to adapt the changing environment. Recent studies pay close attention to organizational learning and IT leveraging competence. Yet little is known of how organizational learning affects the competence of IT leveraging. This paper attempts to ﬁll this important gap in the integration of organizational learning and IT leveraging competence through empirical research using a comprehensive framework of organizational learning under the context of new product developing. We conducted a longitudinal study that involved 266 cases of 133 individuals in new product developing team from top 2,000 manufacturing firms in Taiwan. We aimed to discuss the organization whether improve their ambidexterity and change capability through organizational learning, and leverage the IT competence to enhance the cooperation among team members or not. Our results show that intuiting and interpreting of team members in new product developing project have a positive impact on the ambidexterity, and that both integrating among team members and institutionalizing also have a positive impact on ambidexterity. Furthermore, we found that ambidexterity has a positive impact on IT leveraging competence.

關鍵字(中)

★ 組織學習
★ 組織靈活度
★ IT技術運用能力

關鍵字(英)

★ organizational learning
★ ambidexterity
★ IT leveraging competence

論文目次

摘要 ii
Abstract iii
致謝 iv
圖目錄 vi
表目錄 vii
第一章緒論 1
第一節研究動機 1
第二節研究目的 2
第三節研究限制 3
第四節研究流程 4
第五節章節結構 5
第二章文獻探討及假說 6
第一節組織學習理論-4I架構 6
第二節組織靈活度 14
第三節資訊技術運用能力 21
第三章研究設計 26
第一節觀念性架構 26
第二節變數定義與衡量 27
第三節研究假說 31
第四節結構化模型 32
第五節抽樣方法與問卷設計 33
第四章研究結果 34
第一節基本資料之統計分析 34
第二節衡量模型評估 37
第三節結構模型評估 42
第四節研究假設分析 44
第五章結論與建議 46
第一節研究結論 46
第二節研究貢獻 48
第三節研究建議 49
參考文獻 50
附錄 58
圖目錄
圖1 1 研究流程圖 4
圖2 1 組織學習的動態程序 13
圖3 1 研究架構圖 26
圖3-2 結構方程模型32
圖4-1 結構模型圖43

表目錄
表2-1過去研究組織學習架構彙整表8
表2-2組織學習與更新：三個層級與四個程序9
表2-3 構成IT能力的相關資源 22
表2-4 IT運用在新產品開發與系統的有效運用24
表3-1 組織學習-4I衡量變數 28
表3-2 組織靈活度衡量變數29
表3-3 資訊技術運用能力衡量變數30
表4-1 有效問卷基本資料35
表4-2 有效問卷早晚期無反應偏差之檢定36
表4-3 平均權重37
表4 4 衡量模型反映變數Cronbach’s α、組合信度 37
表4 5 平均變異萃取量 38
表4 6 交叉負荷量分析 40
表4 7 變數間與變數到構面相關係數矩陣 41
表4 8 衡量變數AVE之平方根與各構面間相關係數矩陣 41
表4 9 研究假說檢定結果 43

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指導教授

陳炫碩

審核日期

2013-6-26

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