| dc.description.abstract | Frequent catastrophe is a global issue. The government and public are attaching more and more importance to environmental protection in recent years. However, severity of environmental pollution is changing with the influence of geography and time, which causes great difficulty in carrying out environmental protection inspection work. The Environmental Protection Administration （EPA）sets up an environmental protection reporting center and pollution representation hotline (0800-066666) to improve the pollution as soon as possible. What’s more, the EPA also works together with 22 environmental protection agencies around the nation to provide the public with diverse appeal channels over pollution, with a hope to accept public representation in time. Because of the disparity between the amount of the case and the actual manpower in charge of the cases, the improper HR management will directly delay the handling of the cases and even miss evidence collecting time of illegal act. Service scheduling is used to be arranged according to traditional experience, which does not bring an optimized assigning result and costs a lot of time. An optimized and effective environmental protection staff scheduling system should meet an average weight and load principle while satisfies the minimum manpower demand in each time frame. Only in this way can the lack of manpower or manpower surplus issue can be solved.
This research adopts the triple-shift system, with eight-hour as a unit, to deal with the environmental pollution case and carry out inspection and report work according to current related environmental regulations and related service stipulations. To examine and formulate the fixed rotation rest of the environmental protection staff in the scheduling time, this research adopts the 0-1 integer programming theory to programme mathematic formula on the basis of the current class and service of the service staff in a certain period. Lingo 9.0 is applied as the tool to consider the optimized fair assigning principle taking the average weight and load into consideration. It will also make the most suitable assigning of the limited resource by analyzing the sensitivity and scheme of the shift staff and days, which helps the decision maker to properly arrange the manpower and avoid violation of Labor Standards Act because of overwork of the staff and also makes it possible to represent the progress of the case to the public and implement the case for future reference in required time. | en_US |