| dc.description.abstract | “Talent Management” is one of important topics in most enterprises, thus the way to search talent in selection process is essential key success factor, and it will be the major task of HRBP to find the right person based on organization needs.
In this study, the major purpose was to figure out the best way of selection process whether can meet the requirement of P-J fit, and the target of this study was to evaluate the selected members of Customer Department under O company by using “True Colors” that is the tool of personality traits whether can find the P-J fit employees. The percentage of Customer Department is 63% of total employees in O Company which is the major and important department, besides, the learning curve needs at least 2-3 years for those Customer Support Engineers who can independently install or handle trouble shooting that investment cost are much higher than other department members.
There were two Proposition set to be proved the reliability and validity of “True Colors”, the first one is the turnover rate for those P-J fit employees will be lower than those non P-J fit employees, and second is the performance for those P-O fit employees will be higher than those non P-O fit employees.
The result of this study displayed that the selection tool of “True Colors” significant influenced the turnover rate, performance of individual and department. Thereafter, recommend fully utilize this tool not only for other Human Resources Management like Training & Development, retention program, job rotation and so on; furthermore, it also can be good approaching to implement this Personal Traits as selection tool in other Branches.
Key Words: Talent Management, Personality Traits, HRBP, P-J fit, P-O fit
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