| dc.description.abstract | Food manufacturing has long been an industry concerning public health. Yet in recent years, a series of serious food safety incidents has battered consumer confidence and influenced the overall food manufacturing related industries. Consumers begin to question food quality, safety of ingredient sources, and hygiene during production. In the wake of food safety riots, corresponding measures and policies taken by the government and manufacturers are crucial. How to prevent similar food safety scandals from happening again becomes an essential issue.
This study aims to investigate Taiwan’s frozen food industries’ response measures against food hygiene and safety issues. This study adopts case study method via interviews with Company A’s executives and collection of secondary data. By analyzing Company A’s food safety practices and examples from benchmarking enterprises, this study summarizes practical advice for Company A and relevant government units.
This study begins with an overview of frozen food industry by providing the industry’s definition, development, and analysis. It is followed by an introduction of Company A’s background, main products, sales channels, development, and current status. How Company A responds to consumers’ stronger demands for healthy and safe products amid food safety crisis is then explained. Finally, by learning from the examples of benchmarking enterprises, the study provides suggestions for Company A and the government regarding food safety and hygiene.
This study concludes that: (1) Food safety and hygiene should be companies’ top priority; (2) The government should enhance food safety control and urge companies to follow the rules; (3) Companies must fulfill self-management responsibility and ensure food traceability. Regarding Company A’s managerial practices, five principles are suggested to be established during food manufacturing process: (1) Scrutinize ingredient sources; (2) Investigate ingredient prices; (3) Study the list of customers; (4) Enhance testing ability; (5) Implement inspection practices. Three suggestions are provided for the government: (1) Strengthen the origin control; (2) Audit the commercial networks of chemical products; (3) Promote the accurate understanding of food additives and food safety. Finally, suggestions are made for future research: (1) Testify the results by quantitative study; (2) Make comparisons with other food industries; (3) Investigate the expansion of frozen food market in foreign countries. | en_US |