dc.description.abstract | Nowadays, there are many enterprises which use the anthropomorphism as marketing strategies. Moreover, if enterprises use anthropomorphism form in different roles, it affects consumer’s attitude towards product attributes. The study aims to discussing the customer’s preference of the appearance of products how to be affected by different anthropomorphic characters (such as friends, teachers, or a father), and different kinds of advertisement (such as words only, or words with photos). Additionally, the study also adds moderator that could cause influence on the preferences of customers. Firstly, customers will make different decisions on different types of products (hedonic/utilitarian). Secondly, the curiosity of a customer will also have different influences on the preference of a customer. The customers who are curious will make choices that are more indulgent. Thirdly, the customers who are self-affirmed will evaluate a product more rationally and objectively. All of these moderator variables can all have influences on the customers’ preferences for the appearance of products. The results are as follows:
1. The personified characters have a significant effect on customers’ preferences for the appearance of a product.
2. The ways of presenting advertisements have a significant effect on customers’ preferences for the appearance of a product.
3. The types of products have a significant effect on customers’ preferences for the appearance of a product. 4. The personified characters, ways of presenting advertisements, and types of products have significant interaction on customers’ preferences for the appearance of a product.
5. Whether the customer is curious has a significant effect on the customers’ preferences for the appearance of a product.
6. The personified characters, ways of presenting advertisements, and whether the customer is curious have significant interaction on customers’ preferences for the appearance of a product.
7. Whether the customer is self-affirmed has a significant effect on the customers’ preferences for the appearance of a product.
8. The ways of presenting advertisements and whether the customer is self-affirmed have significant interaction on customers’ preferences for the appearance of a product. | en_US |