dc.description.abstract | In recent years, due to the demand of smart related industries and the confrontation with international competition, high tech industry has continued its prosperity in Taiwan, meanwhile, lots of new processes and application technologies were introduced, and many emerging scientific parks were set up. For new technologies and chemicals to be used in high tech processes, they are relatively more complicated and dangerous as compared to those in other industries, therefore, the safety and health operation, risk management and the emergency response handling of abnormality and disaster within the plant will need more professional personnel and protection equipment to support, finally, employee’s life and safety can be protected, and the loss brought about by the disaster and accident can be reduced. Therefore, an emergency response center was formed with the plant, and it can implement emergency handling for the disaster, personnel’s evacuation and the rescuing and reporting operation at the moment when the disaster occurs. In a high tech plant area, since it is continuous production of 24 hours basis, and emergency response center must cooperate with corporate operation to run in three shift rotation operation. Presently, in the shift arrangement aspect for the engineers, the director will, based on the actual manpower requirement, implement monthly shift arrangement operation, however, such method, in addition to consuming more time, will usually lead to engineer’s uneven number of work days in the shift.
In this study, based on the above mentioned question, certain technological company in Hsinchu will be taken as research example, meanwhile, a set of optimized operation model will be set up based on practical need, moreover, LINGO 12.0 package software will be used to find the solution, finally, average shift-taking number and manpower assignment optimization data for engineers in the emergency response center can be obtained. From the research result, when this research model is compared to human assignment, it was found that the result of this research model has much higher efficiency, and its shift-taking number was also fairer. This model can be used by emergency response center in the high tech company for practical assignment of engineer, and it can also be used as reference by different plant area or department.
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