| dc.description.abstract | Taiwan’s semiconductor industry has been developing for more than 60 years and occupied the leading position in the global semiconductor industry. However, faced with rapid change, companies must recognize the need to continuously increase employees’ skills to cope with volatility and innovative era. It is an important subject for companies to sustain competitive advantages by improving employees’ competency.
The company also pays attention to the new employee training from this case, so it designs a series of two-month training courses for the core department. The course includes professional knowledge such as materials, quality, products, and process. The goal is to let new employee quickly masters the basic knowledge that will help to shorten the hands-on time in the future when undertaking work. Besides, this training course can reduce the training burden of team members and shorten the training period for the new employee.
This study focuses on the training effectiveness of new employees from the customer engineering integration department and uses The New World Kirkpatrick Model and the semi-structured interview method to interview a total of 13 interviewees include 9 trainees and 4 supervisors.
Follow-up analysis of the interview results to summarize the same and different points by using The New World Kirkpatrick Model to discuss relevant evidence and training effectiveness from the four levels of achievement, behavior, learning, and reaction.
The summary:
1. The training system has a significant effect on the work performance.
2. The training system has substantial benefits for the department, and its benefits include the integration of training resources, reducing the workload of senior
employee, and reducing the difficulty of recruitment.
3. The training period for new employee can be reduced by four months through this training system.
Keywords: new employees, training effectiveness , training evaluation | en_US |