dc.description.abstract | In recent years, the number of homeowner complaints related to interior design and renovation in Taiwan has significantly increased, rising from approximately 200 cases five years ago to 420 cases in 2022. This trend highlights the urgent need for improved management systems within the interior renovation industry. Legislators have called for a reassessment of relevant regulations to reduce disputes between designers and homeowners and to protect homeowners′ rights from fraudulent practices. Statistics from the Residential Consumer Protection Association indicate that most complaints involve issues with renovation quality, such as defects in repair work and discrepancies between expected and actual outcomes. These issues are particularly prevalent among younger homeowners, who prioritize style and functionality, seeking to create living spaces that meet their personal expectations. Consequently, the importance of interior design and renovation has become increasingly prominent.
To thoroughly explore common issues in the interior renovation process and their solutions, this study will focus on first-time homeowners. It will examine how these homeowners can use the "Standard Contract for Interior Design and Renovation Commission and Construction" issued by the Ministry of the Interior′s National Land Surveying and Mapping Center as a reference and guide during the pre-purchase, construction, and completion phases. The research is divided into five parts: introduction, literature review, case studies and survey analysis, analysis of survey questions and detailed explanations of the contract clauses from the Ministry of the Interior′s National Land Surveying and Mapping Center, and conclusions and recommendations.
The purpose of this study is to investigate the interior renovation market in northern Taiwan from the perspective of a first-time homeowner who is unfamiliar with the intricacies of the interior design industry. It aims to explore the common disputes between homeowners and interior design firms during the planning and design stages, the construction period, and the acceptance and warranty phase. Additionally, the study will use the "Standard Contract for Interior Design and Renovation Commission and Construction" issued by the Ministry of the Interior′s National Land Surveying and Mapping Center as a benchmark for evaluating various dispute situations and proposing effective resolution strategies. The goal is to establish more stable and harmonious relationships between homeowners and designers or contractors, improve the quality of renovation projects, effectively reduce disputes, and enhance the overall quality of living environments. | en_US |