博碩士論文 108457026 完整後設資料紀錄

DC 欄位 語言
DC.contributor人力資源管理研究所在職專班zh_TW
DC.creator李曉萍zh_TW
DC.creatorHsiao-Ping Leeen_US
dc.date.accessioned2021-6-8T07:39:07Z
dc.date.available2021-6-8T07:39:07Z
dc.date.issued2021
dc.identifier.urihttp://ir.lib.ncu.edu.tw:444/thesis/view_etd.asp?URN=108457026
dc.contributor.department人力資源管理研究所在職專班zh_TW
DC.description國立中央大學zh_TW
DC.descriptionNational Central Universityen_US
dc.description.abstract本次研究目的主要是探究主管的人際相關能力是否會對員工工作投入產生影響,主管的人際能力區分為與人相處能力、團體激勵、人才培育及決策共享,而員工工作投入分為熱情投入及專注投入二部份;其次,以員工信任為中介因子,將其再細分為針對組織信任、同事信任及主管信任等三類別,進一步研究來瞭解主管人際能力、員工信任及員工工作投入三者的關聯性。 研究範圍所稱主管為員工所屬單位的直屬管理主管,因為不同單位屬性其單位大小及主管職權分級皆有不同,故在此以員工所屬單位之直屬主管為考量範圍。以Katz的研究精神,林炳承(1997)管理才能量表為設計基楚(鄭文婷,2005),截取以與人相處能力、團體激勵、人才培育等構面,再加上延伸的研究方向-決策共享構面等共分為14題來施測;另外員工信任主要以Cook & Wall(1980)所發表的量表構面分為組織信任、同事信任及主管信任等,共有12題;最後員工工作投入則是以Schaufeli等學者(2002)所發展的一套UWES自陳式員工投入量表(Utrecht work engagement scale, UWES)為設計,分為熱情投入及專注投入,共計16題,由上述三個量表來編制問卷進行施測。 問卷發放以SurveyCake線上問卷發放,施測時間為2020年12月22日至12月31日,共回收有效問卷345份,並以SPSS 進行統計分析,其結果如下: 主管人際能力對員工工作投入有正向顯著影響;員工信任對員工工作投入有正向顯著影響;主管人際能力會透過員工信任的中介作用對員工工作投入產生顯著影響,並且為完全中介的效果。 本研究結果符合研究假設,並可為企業實務建立管理關係範疇,即促進員工信任感可以使主管人際才能得到認同進而影響工作投入,足以為企業管理及制度執行方向參考。 關鍵字:主管才能、員工信任、工作投入zh_TW
dc.description.abstractThe purpose of this research is to explore whether the supervisor’s interpersonal skills will impact on employees’ job involvement. The supervisor’s interpersonal skills are divided into the ability to associate with others, the team motivation, the talent development and decision-making ; employee’s job involvement ,focusing on thees two parts, are divided into personal enthusiasm and work devotion. Secondly, the research adapts the employee′s trust as an intermediary factor, and subdivides it into three categories, which are organizational trust, colleague trust, and supervisor trust. Furthermore, the research aims to understand the relvence among the supervisor’s interpersonal competence, employee′s trust, and the employee’s involvement at work. The results are as follows: The supervisor′s interpersonal ability has a positive and significant effect on employee′s job involvement; The employee′s trust has a positive and significant effect on employee′s job involvement. The supervisor′s interpersonal ability has had a significant influence through the intermediary effect of employee′s trust which was a fully positive intermediary. . The results of this research are in line with the research′s hypothesis where establish the scope of management relationships for corporate practice, that is, promoting employee′s trust can make supervisors’ interpersonal talents to be recognized and affects employee′s job involvement. The outcome is sufficient as a reference for corporation management and system implementation. Keywords:supervisor′s interpersonal talent, employee′s trust, job involvementen_US
DC.subject主管才能zh_TW
DC.subject員工信任zh_TW
DC.subject工作投入zh_TW
DC.subjectsupervisor′s interpersonal talenten_US
DC.subjectemployee′s trusten_US
DC.subjectjob involvementen_US
DC.title以員工信任為中介變項探討主管人際能力對員工工作投入的影響zh_TW
dc.language.isozh-TWzh-TW
DC.type博碩士論文zh_TW
DC.typethesisen_US
DC.publisherNational Central Universityen_US

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明