| dc.description.abstract | ＂Volunteers＂ are a group of people who spend their free time doing simple tasks without expecting a paycheck. Not only can they compensate for the manpower problems of various related units, but even small personal problems and the safety of the community are also included in the scope of volunteer work. Examples include school nursing mothers, hospital counter volunteers, volunteers at family support centers and teachers, or tourist guides at various scenic spots, just to name a few. From private organizations to county and city governments or various organizations, there are all kinds of volunteers. The current scheduling method usually consists of team leaders or more experienced staff scheduling their shifts and hours of service according to the time provided by the individual volunteers. As a result, some units have budgeted for a certain amount of money to be given to the volunteers so that they can schedule their shifts according to the needs of the unit, so that there is no duplication of shifts, no one is available for each shift, or the time is more evenly distributed. The scheduler′s ability to make the shifts or staffing of volunteers meet the needs of the unit while achieving a more even schedule is a test of the scheduler′s ability.
This study model is based on the example of volunteer scheduling and patrolling in Pitang, Taoyuan City, and takes into account the cross-district time differences to arrange patrolling arrangements. A mathematical optimization model based on the 0-1 integer planning framework was established to assist the scheduling staff in standardizing their assignments to minimize the differences in patrol time. When the external factors and constraints change, the model can be adjusted according to the latest conditions at any time to re-arrange the staff patrol, and use Lingo 18.0 computer package as a tool to achieve the optimal assignment principle. In order to avoid the unevenness caused by the large difference of volunteer patrol hours, the study model can be flexibly applied to various types of patrols. This research model can be flexibly applied to all kinds of staff scheduling and dispatching planning, and serve as a reference. | en_US |