dc.description.abstract | The electronic manufacturing services (EMS) in Taiwan made their name around the globe in the past decades, by assembling laptops, smart phones, servers, among others, for major international brand names. They are renowned for low cost, quick response, high flexibility, and fine quality. These manufacturers have established industrial clusters and sound supply chains. However, in recent years, the industry has been facing with enormous challenges and uncertainties. First, there is the US-China trade war leading to a change in global supply chain distribution. In addition, there is the COVID-19 pandemic causing global supply chain crisis. The EMS in Taiwan are therefore facing with complex puzzles to tackle.
The target of this study, an EMS company Q’s cloud computing business unit, is a major server supplier in the global market. It encountered raw material supply constraints under such background. Initial investigation showed that insufficient supply chain visibility, failing to reveal the origin of each order, happens to be the root cause of much difficulties. This study thus proposed a plan to tackle the problem. Analyses show that the proposal can potentially result in a new dimension for strategic procurement beyond solving supply issues, which led to enhancing material planning efficiency and creating more value to the company. | en_US |