| dc.description.abstract | In recent years, there have been many empirical studies on servant leadership in the academic field of leadership management, and they can all be effective in improving organizational performance, maintaining innovation, and adapting to the highly uncertain new normal competitive environment. Can servant leadership affect subordinates′ voice behavior by meeting basic needs and establishing organizational identity? When leaders pay attention to and meet the basic needs of subordinates, subordinates will feel happy and satisfied, and then show more positive voice behaviors. How to create an open environment, encourage subordinates to freely express ideas and suggestions, and make subordinates feel valued and respected is the core of this study. In addition, the leader pays attention to the personal development and growth of subordinates, and provides support and resources, which expresses the importance and concern for subordinates, motivates subordinates to actively participate and provide advice. Leaders give subordinates autonomy, let them participate in decision-making and problem-solving, stimulate a sense of participation and responsibility, and then prompt subordinates to provide advice. Finally, establishing a sense of organizational identity enables subordinates to identify with the values and goals of the organization, feel that they are part of the organization, and believe that their efforts are crucial to the success of the organization, thereby motivating subordinates to provide advice. This research is to understand how servant leadership affects subordinates′ voice behavior through basic needs satisfaction and organizational identification, whether servant leadership affects subordinates′ voice behavior performance in basic needs satisfaction and organizational identification, and whether there is a significant correlation between them.
In this study, a two-stage questionnaire survey was carried out by pairing supervisors and subordinates. Paper or electronic online questionnaires were distributed to Taiwanese companies. A total of 243 valid paired questionnaires were recovered. According to the results of correlation analysis and regression analysis: the research results found that:
One: Servant leadership is positively correlated with voice behavior.
Two: The satisfaction of basic needs of employees has a mediating effect between servant leadership and voice behavior.
Three: Organizational identification has a mediating effect between servant leadership and voice behavior. | en_US |