| dc.description.abstract | VUCA is the norm of the world. Organizations are experiencing volatile, uncertain, complex, and ambiguous operating environments that create unpredictable ambiguity about the future. This study is to concern with the complex and competing tensions that lead organizations to the ambiguous and uncertain environments, and the impact on individuals’ performance due to lack of clarity and unpredictability of roles or job responsibilities. This study is to examine the correlations between paradoxical leadership behaviors, role ambiguity, feedback-seeking behaviors, and work performance to understand the more comprehensive impact of paradoxical leadership behaviors on work performance and identify ways to improve it.
The results show that leaders′ paradoxical leadership behaviors can meet the structural needs of the organization and the personal needs of their subordinates in ambiguous and contradictory work environments so that leaders can appropriately respond to the complex, ambiguous and contradictory issues, and ambiguities of the internal and external environments. Leaders′ paradoxical leadership behaviors help subordinates to improve work performance by reducing the uncertainty and unpredictability of role ambiguity. This finding is to clarify that paradoxical leadership behaviors may increase role ambiguity and lead to the dark side of performance. Furthermore, the results show that proactively seeking-feedback behaviors of subordinates can effectively reduce uncertainty and the negative impact of role ambiguity on performance by clarifying their responsibilities and performance standards.
These findings have implications for organizations when facing on rapid changes of environments, leaders can demonstrate strategic agility by showing paradoxical leadership behaviors and encouraging subordinates proactively seeking feedbacks, therefore leaders can lead their teams to reduce the impact of ambiguity on performance, to seek inclusive and creative solutions, and to respond the uncertain changes whit flexibility and adaptivity. | en_US |