| dc.description.abstract | In this research, we develop a failure model of ERP implementation that find out the co-relationship between the system failure notions that defined by Lyytinen and Hirschheim (1987) and the taxonomy of critical factors for implementation, excluding the setup and evaluation parts, that was listed by Al-Mashari at al. (2003). As the two theories did not go through verification by data collection from those organizations which implemented ERP system, hence to achieve more valid evidence, this premise is examined via a survey of ERP consultants, key users and end-users from different companies in Taiwan. The research result of this study indicates there are four failure catalogues including correspondence failure, process failure, interaction failure and expectation failure. With the results achieved from this study, we notice that the time frame, training & education, and system testing problems are the most critical factors. We suggest that if firms can put more focus and manage these problems, it will increase the likelihood of success in ERP implementation. | en_US |