| dc.description.abstract | The appearances of information technology and internet produced a revolutionary change in the human business activities. This change not only intensified the competition, but also generated the requirement of BPR. In order to deal with such situation, the introduction of information system is essential, and we also have to face the challenges which brought from the change. So, the issues of project management, particularly those about B2B e-commerce software systems are becoming more and more important. In addition, due to more and more multiple participants involved with a B2B e-commerce software system project, the number of stakeholder increases excessively and at the same time brought out the tremendous non-technology problems. As a result, the manipulation of management leadership and politic power is requisite for a project manager in the implementing process.
Therefore, this study attempts to explore the implementation of a B2B e-commerce software project from the perspective of management, leadership, politic and power, and further to point out the importance and the ability of a project manager has to possess. This study also marshals and analyzes the existing theses and papers from the fields of e-commerce, project management, leadership, politic and power to generalize a model of project success. Furthermore, this study chooses two cases based on the following standards: 1.multiple participants; 2.e-commerce applications; 3.strategical software project. Finally, it makes conclusions and suggestions by way of participant observation on those two chosen cases.
The final conclusions and contributions are as follows:
1. Stakeholder analysis is necessary in the initial phase of a software project.
2. Except the management ability and outstanding leadership, the project manager also needs to possess the capability of inspiring team members.
3. Due to the low position in the command chain within an organization and limited power over external stakeholders, the project manager must manipulate well in leverage.
4. A project manager must perform well in politic and power in order to lead and manage a team.
5. A project manager must handle conflicts among stakeholders in a careful and proper way to avoid negative results.
6. When work on a software project, a project leader not only needs to think in a technical point of view, but also has to consider the humanity factor.
7. A project manager has to possess the competence and skill of political behavior and power exertion. | en_US |