| DC 欄位 |
值 |
語言 |
| DC.contributor | 資訊管理學系 | zh_TW |
| DC.creator | 楊興亞 | zh_TW |
| DC.creator | Hsing-ya Yang | en_US |
| dc.date.accessioned | 2010-8-4T07:39:07Z | |
| dc.date.available | 2010-8-4T07:39:07Z | |
| dc.date.issued | 2010 | |
| dc.identifier.uri | http://ir.lib.ncu.edu.tw:444/thesis/view_etd.asp?URN=944403008 | |
| dc.contributor.department | 資訊管理學系 | zh_TW |
| DC.description | 國立中央大學 | zh_TW |
| DC.description | National Central University | en_US |
| dc.description.abstract | 集團公司企圖藉由上下游垂直整合，擴大市場佔有率來提昇營業績效已經蔚為台灣製造業成長趨勢。惟上下游產業特性和所需能力不同，若無法辨明或構思引用，造成的變革衝突，在未來成長過程中若無法使用資訊系統，精確控管，集團在未來，將暴露在更大的經營風險中。研究透過質性研究和紮根理論（Grounded Theory），深入剖析企業為應對發展ERP時，流程制定與系統參數設定，因為在創新過程中到組織間的落差和缺乏信任等干擾因素，在加上對組織架構及人員結構失當，所造成權力不平衡及資源分配不當，而引發諸多跨組織知識管理問題，促使導入ERP失敗。本研究所得結果將可作為國內企業導入ERP之參考以確保競爭優勢。
| zh_TW |
| dc.description.abstract | It has become a growing trend that Taiwanese manufacturing enterprises attempt to expand their market share to improve business performance by vertical integration. However, with the difference in the characteristics of the associated companies and the heterogeneity in required ability, if the managerial determinations cannot be clarified and implemented, conflicts caused by subsequent changes will cause the enterprises to expose to greater business risk, unless it can employ information systems to gain visibility and execute precise control. By observation, in depth interviews with staff, and internal document reviews, This case study employs the grounded theory approach to analyze the failure of an ERP implementation failure in a Taiwanese company, which is a subsidiary owned by a parent company. How the company set procedures and system parameters when they implemented an ERP system, and how it interacted with its holding company were looked into. Various factors surfaced, like, imbalance of power, misallocation of resources in the organization, and improper personnel structure caused by knowledge barriers between the subsidiary and its parent in the innovation process. These led to many communication problems in management, in turn caused the ERP implementation to fail. The results of this study may be a reference for Taiwanese companies in developing an ERP implementation project.
| en_US |
| DC.subject | 變革管理 | zh_TW |
| DC.subject | 權力平衡 | zh_TW |
| DC.subject | ERP | zh_TW |
| DC.subject | 資源分配 | zh_TW |
| DC.subject | 知識障礙 | zh_TW |
| DC.subject | ERP | en_US |
| DC.subject | the balance of power | en_US |
| DC.subject | resource allocation | en_US |
| DC.subject | knowledge barriers | en_US |
| DC.subject | change management | en_US |
| DC.title | 從跨組織知識管理角度探討ERP導入失敗─以臺灣某集團母子公司為例 | zh_TW |
| dc.language.iso | zh-TW | zh-TW |
| DC.title | A Study on ERP Implementation Failure from an Inter-organizational Knowledge Management Perspective—The case of a Subsidiary Company and its Parent Company | en_US |
| DC.type | 博碩士論文 | zh_TW |
| DC.type | thesis | en_US |
| DC.publisher | National Central University | en_US |