| dc.description.abstract | In recent years, free bus services have taken place in many cities in Taiwan. Though popular, this policy has not been extensively examined with respect to its performance. To evaluate the neccessity of its continual implementation in the following years, we chose 10 cities who provide free bus services for detailed study.
This research consists of two major parts. The first part is to collect relevant evaluation indices and evaluate the importance of each index. 38 indicators are chosen from the literature and their importance are accordingly determined by a questionare survey against each local officer who is in charge of the work of free bus services.
The second part is to perform statistical analysis based on the data collected from the questionare survey. 23 indices out of 38 were screened out and the remaining 15 indicators were grouped into 5 factors, namely, “acceptability”, “transferability”, “safety”, “reliability”, and “comfortability”, using the technique of Exploratory Factor Analysis (EFA). To determine the relative weight of each factor and each indicator in a hierarchical fashion and in the meantime take possible feedback and correlation relationship into account, Analysis Network Process (ANP) technique is employed in which expert survey was conducted.
The results show that in urban areas to the “safety” of the most important, followed by “transferability”, etc., non-urban areas the most important thing is “safety”, followed by “acceptability”. Finally, conclusion and suggestions are given in the end.
Keyword: Free bus, Factor Analysis Method, Analysis Network Process
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