博碩士論文 964307030 完整後設資料紀錄

DC 欄位 語言
DC.contributor人力資源管理研究所在職專班zh_TW
DC.creator劉銘惠zh_TW
DC.creatormimg-hui liuen_US
dc.date.accessioned2009-7-10T07:39:07Z
dc.date.available2009-7-10T07:39:07Z
dc.date.issued2009
dc.identifier.urihttp://ir.lib.ncu.edu.tw:444/thesis/view_etd.asp?URN=964307030
dc.contributor.department人力資源管理研究所在職專班zh_TW
DC.description國立中央大學zh_TW
DC.descriptionNational Central Universityen_US
dc.description.abstract台灣企業至大陸投資開設醫院,醫療人力資源是影響投資的因素之一,護理人員在醫院總體服務人力佔比約有40-60%,又其臨床工作關係著病人的生命安危,因此,瞭解兩岸護理人員工作態度的差異以及影響因素,在人力資源管理活動上非常重要。 本研究採問卷調查方式,以某台商醫療機構兩岸護理員工為研究對象,探討其台灣與大陸員工工作價值觀、工作特性以及工作情境與工作態度認知間相互的關係與差異。本研究主要發現如下: (1)兩岸員工工作態度的前因變項,除了「外在工作價值觀」無顯著差異外,「內在工作價值觀」、「工作特性」、「體恤型領導」、「結構型領導」、「組織溝通」、「員工訓練」、「績效評核」、「工作壓力-家庭衝突」各構面變項差異均達統計顯著水準。台灣員工在「工作特性」、「體恤型領導」、「結構型領導」、「組織溝通」、「員工訓練」、「績效評核」、「工作壓力-家庭衝突」感受程度高於大陸地區員工;大陸員工在「內在工作價值觀」感受程度高於台灣地區員工。 (2)影響兩岸員工工作態度的前因變項,在台灣員工部份,工作投入與「內在工作價值觀」、「工作特性」、「結構型領導」、「組織溝通」、「績效評核」、「工作壓力-家庭衝突」之認知程度有正向影響關係;外在工作滿意度與「組織溝通」、「員工訓練」、「績效評核」有正向影響,與「工作壓力-家庭衝突」為負向影響關係;內在工作滿意度與「工作特性」、「結構型領導」、「組織溝通」、「員工訓練」之認知程度有正向影響關係;組織承諾與「內在工作價值觀」、「工作特性」、「結構型領導」、「組織溝通」、「員工訓練」、「績效評核」之認知程度有正向影響關係。大陸地區部分,工作投入與「內在工作價值觀」、「體恤型領導」、「工作壓力-家庭衝突」之認知程度有正向影響關係;外在工作滿意度與「體恤型領導」、「績效評核」有正向影響關係,與「外在工作價值」、「工作特性」為負向影響關係;內在工作滿意度僅與「績效評核」之認知程度有正向影響關係;組織承諾與「體恤型領導」、「員工訓練」、「績效評核」之認知程度有正向影響關係,與「外在工作價值觀」認知程度為負向影響關係。 在管理實務意涵上,若能重視兩岸護理人員工作價值觀及工作態度的差異並滿足其需求,以合宜的領導與管理措施,積極培養員工多元能力,並建立有效且具回饋機制的績效管理文化,將能提升工作意願與努力的動機,並促進工作滿意與組織認同。 zh_TW
dc.description.abstractBusiness enterprises in Taiwan go to mainland for investment of hospital establishment. The medical treatment human resource is one of the factors which influence the investment. The proportion of nursing personnel in hospital to total service manpower is approximately 40-60%, also its clinical work relates to patient’’s life safety. Therefore, understood the different of cross-straits nursing personnel’s work attitude and impact factors, it’s very important in human resources management。 This research adopts a questionnaire method and takes a cross-straits nursing employee in Taiwanese medical treatment organization as research object. This research is to inquire into the mutual relation and the difference of work value, work characteristic, work situation and work attitude cognition between employees working in Taiwan and in mainland. The main discovery of this research is as follows: (1) About the antecedent variables of cross-straits employees ‘ work attitude cognition, except “Extrinsic Work Values” is no remarkable difference, the difference of all other factor variables, such as “Intrinsic Work Values”, “Job Characteristic”, “Consideration-Based Leadership”, “Structure-Based Leadership”, “Organization Communication”, “Employee Training”, “Performance Appraisal”, “Work Pressure-Family Conflict”, reaches the statistical remarkable standard. Taiwan employees’ feeling degree is high than China employees’ in “Job Characteristic”, “Consideration-Based Leadership”, “Structure-Based Leadership”, “Organization Communication”, “Employee Training”, “Performance Appraisal”, “Work Pressure-Family Conflict”. Chinas employees’ feeling degree is higher than Taiwan employees’ in “Intrinsic Work Values”. (2)The antecedent variables of effecting cross-straits employee’’s work attitude cognition, as for Taiwan employees, work involvement positively influences the cognition degrees of “Intrinsic Work Values”, “Job Characteristic”, “Structure-Based Leadership”, “Organization Communication”, “Performance Appraisal” and “Work Pressure-Family Conflict”. Extrinsic job satisfaction positively influences “Organization Communication”, “Employee Training” and “Performance Appraisal” and “Work Pressure-Family Conflict”. Intrinsic job satisfaction positively influences the cognition degrees of “Job Characteristic”, “Structure-Based Leadership”, “Organization Communication” and “Employee Training”. Organization commitment positively influences the cognition degrees of “Intrinsic Work Values”, “Job Characteristic”, “Structure-Based Leadership”, “Organization Communication”, “Employee Training” and “Performance Appraisal”. As for mainland area, work involvement positively influences the cognition degrees of “Intrinsic Work Values”, “Consideration-Based Leadership” and “Work Pressure-Family Conflict”. Extrinsic job satisfaction positively influences the cognition degrees of “Consideration-Based Leadership” & “Performance Appraisal” and negatively influences the cognition degrees of “Extrinsic Work Values” &”Job Characteristic”. Intrinsic job satisfaction positively influences the cognition degree of “Performance Appraisal”. Organization commitment positively influences the cognition degrees of “Consideration-Based Leadership”, “Employee Training” & “Performance Appraisal” and negatively influences the cognition degree of “Extrinsic Work Values” For the management practice meanings of research findings, if thinking highly of the differences of the cross-straits nursing employee’s work value and work attitude ,and then satisfying their needs, with suitable leadership and management measurement to develop employee’s multiple ability aggressively and build up an effective management culture of feedback mechanism, which will be able to decrease the willingness of work and the motivation of effort, and enhance work satisfaction and organizational identification. en_US
DC.subject工作價值觀zh_TW
DC.subject工作特性zh_TW
DC.subject工作滿足zh_TW
DC.subject工作投入zh_TW
DC.subject組織承諾zh_TW
DC.subject護理人員zh_TW
DC.subjectOrganization Commitmenten_US
DC.subjectJob Involvementen_US
DC.subjectJob Satisfactionen_US
DC.subjectWork valueen_US
DC.subjectJob Characteristicen_US
DC.subjectNursing Personnelen_US
DC.title兩岸護理人員工作價值觀、工作特性與工作情境對工作態度影響之研究zh_TW
dc.language.isozh-TWzh-TW
DC.titleA study of nursing employees across the Strait: The Impact of Work Value, Job Characteristic and Work Situation on Work Attitudeen_US
DC.type博碩士論文zh_TW
DC.typethesisen_US
DC.publisherNational Central Universityen_US

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