| dc.description.abstract | Emotional stickers have become very prevalent in recent years. Not only does it make up for the lack of nonverbal behavior in CMC (computer mediated communication), but also it’s a viable instrument for online emotional expression. Many cases have shown that the inappropriate use of emotional stickers may cause miscommunication between CMC users; however, very few studies about how to use emotional stickers appropriately can be found. We proposed a construct of the appropriateness of emotional sticker usage. It is defined, based on the literature of emotional sticker (emoticon), emotional expression in CMC, interpersonal sensitivity, CMC users can choose an emotional sticker reflecting his/her emotional status according to the communication objective and the relationship factors, including gender, relative social status, and the relationship time between the sender and the receiver. We then developed its measurement tool, and studied the impact of personal intelligence (PI) on the perceived appropriateness of emotional sticker usage.
The survey from multiple sources of universities full-time and part-time students revealed that both PI and the face recognition is positively correlated with the perceived appropriateness of emotional sticker usage. Intra-personal intelligence, one dimension of PI, is positively correlated with the compound emotions recognition. In the analysis of the relationship factors, we found that the perceived appropriateness of emotional sticker usage is higher for those CMC users with higher PI when facing those who are in different social status, unfamiliar persons or of the opposite sex. Who understands the world is learned; who understands the self is enlightened. To conduct effective online communication, people need to choose an emotional sticker reflecting his/her emotional status considering the present context and the relationship factors.
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