| dc.description.abstract | This study has evaluated, on the concept that the bureaucracy and the e-government mutually affect each other, the public servants’ competence of information literacy produced in the development process of an e-government. Their competence was deliberately analyzed in order to understand how the bureaucracy was associated with the implementation of e-government, and was used as a reference for the future policy-making of Hakka administrative agencies in developing an e-government and a referential basis when strengthening the education of human
capital, internal subjective awareness, and external environment adaptation, etc. This research adopted theoretical analyses supplemented with a quantitative research.Starting from theoretical arguments, Taipei Hakka Affairs Commission and Hakka Affairs Department in the New Taipei City government were sampled as subjects.
The results show that age and education are significantly different in technology awareness and the degree of acceptance. It is the case especially when the age level is
generally higher among superordinates, they therefore repel to implement e-government policies more, and are familiar with paper archives, which also contributes to the potential difficulties for the units to implement an e-government. The highly educated can better accept the fact of an e-government than the less educated. The performances of e-government implementation significantly correlated
with public servants’ awareness of information literary. The management behaviors of superordinates and the mutually supportive performances among colleagues also play a significant role in the correlation with the control of public servants’ information competence in the two agencies.
The conclusions reached through the analyses and summary of this study suggest that in the development process of an e-government, in order to improve organizational performances and serve the external public, we should push the agencies to move on track, and promote the competence of information literacy and the responsibility of Hakka identity. Similarly, it is recommended if Hakka administrative organizations could make good use of the methods of information synchronization, through cloud software services, to systematically summarize, analyze, and promote information, further cultivate Hakka administrative agencies to enhance the competence of making informational decisions, and enhance the visibility of policy services. | en_US |