| dc.description.abstract | Recently, Taiwan has become a favorite place for world travelers to visit in Asia. The World Travel & Tourism Council, WTTC, recently published the records, indicating that in 2010, tourists visited Taiwan and brought 37.9 billion to Taiwan’s tourism related industries. In this economical aspects related to the blooming tourism in Taiwan, a new demand of the high qualified employee, especially the hotel and restaurant professional personnel are in need. College courses in the tourism related academic departments are therefore added special trainings in joining efforts with the tourism industries to bring the hotel management personnel as well as culinary specialists among others, to receive the trainings before entering the tourism work forces. It was the request of the tourist enterprise companies to have the future employee with the proper professional training and the quality of the enthusiast loving to work in the tourism industries. In addition, tourist related companies would like to minimize and if possible, to avoid in job training expenses as much as possible. The students in the tourism related departments in the college and in the professional training schools are in fact, the vital forces to upgrade the tourism standards to the world class level in Taiwan, so that travelers would be well received and enjoyed and likely to revisit to Taiwan again. Special trainings for the actual receptionist in the hotel managements and the restaurant chief assistants among other work forces were in demand. It was indicated however, the extracurricular content has greatly influencing, in one hand the willingness of the students to enter the employment as the specialists for the tourism industries and in other hand it might help the industry to select and find the qualified work personnel from those students participated in the extracurricular training sessions.
It was the purpose of this project to carry out the survey targeting the students whom have been received the extracurricular trainings within a year, to gain the aspect of the training course. 405 questionnaires were sent and 369 were received in which 361 were considered to be valid with the 91% in responses. From these survey, the purpose of finding the effective extracurricular courses and training details from the participants, so that the purposes of giving the student the effective training activities which might encourage the student to enter the tourism industries as the management work force could be achieved. The main findings are:
1. The properly designed content and virile or enthusiasm of the extracurricular course with the especially highly encouragement to the student to enter the pre-job-training was vital and it has received the positive response from the student. The training course in general obtains the positive results from industry and the student as well.
2. The extracurricular courses and the activities of hand-on job training to the student were found to be greatly increasing the enthusiasm of the student’s willingness to enter as the employee in the tourism industries in comparison for those without taking them.
3. The kind of the giving work load and the job environmental condition to the student and the attitude of the student after receiving work assignment and the efficiency of the performance of the student on the given work in the extracurricular session, did provide the proper evaluation in one hand on the student’ characteristics to be qualified as the effective work force in this industry and on the other hand to give the student to evaluation of the proper career opportunity intending in their future employment. These environmental and circumstantial evidences have provided the positive evaluation data for the suitable personnel selection for the industry and also provided to assist the future proper job selection for the student.
4. Given certain amounts of the work load or given suitable responsibility in the industrial position to the student was found to be greatly influence to student’s future job selection. In other words, if the student liked the job or the position in the extracurricular session, tends to stay with it. Therefore, the proper assignment to the student in the extracurricular training course has the positively influencing effect.
The results of this study provide the needed information to the college administration and the course designer on the extracurricular activities for the improvement on the content of the training program as well as to the tourism industry which may provide the places and the opportunities for students in this training program. Also the results of this study may provide the self awareness on their future career aspects for those students whom are considered to participant in the future training program.
1. Students should avoid the unrealistic expectations from the tourism industries for the easy working environments. It is advisable to the students who are taking the training course to be prepared to face the fact that this training course would provide the golden opportunity for student to improve his ability to be as the able worker in the tourism related industry. It should be realized that this training hand-on program could provide the opportunity for the self-improvements on the working ethical disciples as well as to realize the need for the right working attitude and most importantly, provide the self confidence as the future work force in the tourism industry.
2. It is advisable to the administrator and the course designer in the related department to be aware of the changing conditions in the tourism industry. Thus lead to the need for the academic department to improve the training program. The contacts between academic and tourism entities should be emphasized and to maintain the workable relationships which may lead to have the join efforts to provide the needed improvements in the training program.
3. The join efforts from both sides of the academic and tourism industry should be hand in hand. The training program for the students in school should provide the time-saving pre-job training for the students and for the industry. The satisfying program may increase the willingness of the student to be trained as the specialists and as the enthusiastic and the able work forces for the tourism industry. This of course is in need to establish a join program between the academic school and the tourism industry. Thus may enhance the academic training program and also provide the essential professional work forces for the industry in the future.
| en_US |