| dc.description.abstract | Global electronic information industry is booming, the semiconductor industry also gone up access. As the sales momentum to form, the role of the distributors appear to be more important.
Sources cited in this study include: supply chain management, enterprise risk management, material requirements planning and logistics management business order fulfillment, order management and other related books and journal articles.
The purpose of this study is to investigate cases of low fulfillment, the company’’s poor performance and risks issues. In addition, hoping that through the theoretical literature and interviews with experts, to advise as to improve the overall order fulfillment process order fulfillment method with the reference, to reduce access business risk, improve order fulfillment performance and customer satisfaction level as the goal.
Through case study method and collecting relevant information, supplemented by interviews with experts, by practical example, to discuss the reason why the demand forecast makes the low rate of order fulfillment
.
The results of this study put forward two proposals to the case for distributor semiconductor company in order to improve the success rate of order fulfillment. 1. The distributors plan to improve demand forecasting, and 2. the negotiation advising of the orders and stock function between the distributors and the downstream customers.
The contribution of this study is to sort out the possible risk for the distributors during the order fulfillment and make corresponding workaround. In the meanwhile, the customers nowadays take the material requirements as the base of the order fulfillment, the path on how to properly cope with, to reduce their risk into competitive advantage of the enterprise itself, enough to face the changing market demand and improve distributors existence value.
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