| dc.description.abstract | HR Business Partner is a new position in Taiwanese HR practice area from 2000. The main characteristic of this role is its cross-boundary and full-function service between HR and Business unit. Dave Ulrich (1997) had exposed human resource professionals working at serviced department (HR Business Partner) should account for being strategic partner. HR Business Partner need to execute more complicated tasks and perform diversely roles at the same time.
Qualitative research method is adopted for case study, gathering data through behavioral-event-interviewing ten enterprises and literature reviewing. There are six role types of HR Business Partner, and the findings are as follows: HR business partner plays the HR staff chief to offer full-function service for BU head and links business strategy to HR practice; HR Business Partner plays employees paragon to build a friendly environment for the organization and drive the employee engagement; HR Business Partner plays Inner HR Consultant to share the information from BU with all of HR professionals, eventually helping to make the profession progress; In order to offer accurate HR strategy for meeting industrial context, HR Business Partner have to play industry analyst to realize industrial knowledge; In order to promote HR project to be identified by BU head and employees, HR Business Partner plays marketing expert to design the products fulfilling customers’ demands; HR Business Partner also plays front-line information detector and integrator to realize the real expectation from BU and feedback to HR.
In order to execute complicated tasks, HR Business Partner must to possess three domains of competencies. 1. Professional knowledge competency, including strategic human resource expertise, functional human resource expertise, labor-law expertise, sensitivity for industrial development and leading change; 2. Interpersonal skill competency, including customer-service orientation, communication, flexibility, influencing others, team work and empathy; 3. Personal skill competency, problem analysis and solving, integration, proactive learning, execution, deal with emergency, marketing and sales skill.
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