回應型與主動型資訊科技過時管理之前因與影響

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李名琮(Ming-Tsong Li) 查詢紙本館藏

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資訊管理學系

論文名稱

回應型與主動型資訊科技過時管理之前因與影響
(Antecedents and Consequences of Proactive and Reactive Obsolescence Management in Information Technology)

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摘要(中)

過時管理(obsolescence management)一直是資訊科技領域中的一個關鍵因素。一
起處理不當的過時問題可能會迫使公司付出高昂的恢復成本或冗長的系統停機時間。
目前，廣為使用的過時管理模型由回應型、主動型和戰略型方法組成。然而，多數研
究通常只會使用其中一種方法來解決過時問題。本研究提出了一個同時使用回應型與
主動型的過時管理方法的模型，我們認為緩解措施應該兼顧過時問題發生的前與後，
並且這兩種方法都應該能更真實地反映實際應用情況。本模型認為前視(foresight)和
組織留神覺知(organizational mindfulness)能作為促進公司執行回應型與主動行的過時
管理方法的因素，並且兩種方法的使用能促進組織的資訊科技一致性。
本研究的模型包含六個假設，並從台灣前 1000 家製造公司抽樣進行測試。研究
結果表明，無論是回應型與主動型，企業前視的能力都與組織的過時管理能力無關。
相比之下，組織留神覺知對回應型與主動型的過時管理有正面的影響。除此之外，我
們的結果表明，回應型與主動型過時管理方法都對企業的資訊科技一致性產生了顯著
影響。最後，結論部分包含本研究的重要性、限制和未來的研究方向。

摘要(英)

Obsolescence management has always been a critical factor in information technology.
A badly handled obsolescence issue can endanger the firm with high recovery costs or
system downtime. Most studies thus far have utilized a well-accepted model of obsolescence
management, which consists of reactive, proactive, and strategic approaches. These studies
usually use one of these approaches as a solution to the obsolescence problem. This paper
proposes a model of the simultaneous use of proactive and reactive obsolescence
management approaches as we believe mitigate measures should be taken both before and
after the obsolescence, and considering both approaches should more faithfully reflect the
reality in practice. The model introduces foresight and organizational mindfulness as the
factors that facilitate the firm performing both approaches, leading to greater IT alignment
of the firm.
The research model contains six hypotheses and is tested with data from the top 1000
manufacturing firms in Taiwan. The findings show that foresight is not related to an
organization’s obsolescence management either proactively or reactively. By contrast, ,
organizational mindfulness is positively associated with both proactive and reactive
obsolescence management. Finally, our result indicates that IT alignment is positively
influenced by both proactive and reactive obsolescence management approaches.
Implications, limitations and future research directions of the study are provided.

關鍵字(中)

★ 過時管理
★ 前視
★ 組織留神覺知,
★ 資訊科技一致性

關鍵字(英)

★ Obsolescence Management
★ Foresight
★ Organizational Mindfulness
★ IT Alignment

論文目次

摘要 i
Abstract ii
List of Figures v
List of Tables vi
1. Introduction 1
1.1. Research Background and Motivation 1
1.2. Research Objectives and Questions 6
2. Literature Review 7
2.1. Information Technology Obsolescence 7
2.2. Obsolescence Management 8
2.3. Foresight 9
2.4. Organizational Mindfulness 10
2.5. IT Alignment 15
3. Research Model and Hypotheses 16
3.1. Research Model 16
3.2. Foresight 17
3.3. Organizational mindfulness 19
3.4. Simultaneous Use of Proactive and Reactive Obsolescence Management and IT Alignment 25
4. Research Methodology 27
4.1. Sample Selection and Data Collection 27
4.2. Operationalization of Constructs 27
4.3. Control Variables 38
4.4. Research Procedures 39
5. Data Analysis and Results 40
5.1. Response Rate 40
5.2. Sample Characteristics 40
5.3. Measurement Model 45
5.4. Structural Model 54
6. Conclusions 58
6.1. Findings and Discussions 58
6.2. Research Implication and Future Research 59
6.3. Research Limitation 61
Reference 62
Appendix Questionnaire 68

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指導教授

王存國(Tswen-Gwo Wang)

審核日期

2023-7-26

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