以結構化理論探討組織因素與企業吸收Web技術之關係

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：56

、訪客IP：18.220.78.7

姓名

邱奕謙(I-Chien Chiu) 查詢紙本館藏

畢業系所

資訊管理學系

論文名稱

以結構化理論探討組織因素與企業吸收Web技術之關係

相關論文

★ 以個案研究法探討機械式組織之資訊系統導入	★ 銀行企業內部網路導入TCP/IP通信協定之研究
★ 後金控時代臺灣地區金融服務業薪資決策支援系統之設計研究 --以一家中型證券商為例	★ 影響數位在職訓練之學習態度及行為意向研究
★ 買方採用自有電子市集之個案研究─以台塑企業為例	★ 台灣銀行業導入電子商務線上金流訊息標準之研究
★ 國防訓儲軍士官制度評估	★ 以關係承諾角度探討組織中軟體專案開發之個案研究
★ 企業工作流程再造之研究─以銀行發卡流程為例	★ 以個案研究法探討B2B電子商務導入之研究—以汽車售後服務件製造商為例
★ 以個案研討方法探討公文簽核流程再造之研究－以變更資訊部門服務為例	★ 醫療資訊系統之資訊安全危安因素探討以台北某醫學中心為例
★ 資訊部門專案經理派遣人員之個案研究	★ 綠色供應鏈管理資訊系統導入問題分析與探討-以A公司為例
★ 企業導入企業資源規劃(ERP)對作業流程之影響－以A公司為例	★ 客訴處理電子化流程管理－以飲料業為例

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

[檢視]

[下載]

本電子論文使用權限為同意立即開放。
已達開放權限電子全文僅授權使用者為學術研究之目的，進行個人非營利性質之檢索、閱讀、列印。
請遵守中華民國著作權法之相關規定，切勿任意重製、散佈、改作、轉貼、播送，以免觸法。

摘要(中)

隨著網路的泡沫化，電子商務的熱潮已漸漸退去，不過有些企業仍透過Web技術的應用來改變企業經營模式、組織結構、企業流程或改善顧客、供應商、企業夥伴間的關係，而且這種情況有越來越普遍的趨勢。加上透過電子商務及Web技術的應用來了解顧客的需求、行銷產品、提供服務、接受顧客訂單、客製化產品和服務更是企業達成卓越的顧客回應所不可或缺的。若要達成以上的目標企業必須對Web技術有所了解並且決定如何利用其具備的功能來發展電子商務網站。而電子商務網站所涵蓋的功能從靜態的產品型錄呈現到主動、動態、互動解決方案的發展、虛擬社群網絡的經營和網路行銷等。因此對Web技術的能力和特性有深入的了解才能管理這些能為企業帶來價值的商業活動和執行企業策略。可是成功的吸收Web技術並整合至其企業策略和價值鏈的活動上，不是所有的企業都成功。到底是什麼因素影響企業能有效的吸收Web技術呢?則為本研究所要探討的。有鑑於此，本研究以結構化理論下的組織因素和企業吸收Web技術的關係為探討的主要重點，而在本研究中，企業吸收Web技術定義為企業利用Web技術來執行策略和進行商業的活動。
本研究以英國社會學者Giddens所提出的結構化理論、Orlikowski所發展的「科技的結構化模型」、Chatterjee et al.的「科技吸收的結構化理論」等觀點從組織因素的層面來探討影響企業吸收Web技術之因素。因此本研究的目的在探討下列的研究問題：
一、高階主管的提倡對企業吸收Web技術的影響。
二、策略投資理由對企業吸收Web技術的影響。
三、協調程度對企業吸收Web技術的影響。
四、資源投入程度對企業吸收Web技術的影響。
五、組織管理規範對企業吸收Web技術的影響。
六、組織年齡對企業吸收Web技術的影響。
研究結果顯示組織因素中的高階主管提倡、策略投資理由、協調程度、資源投入、組織管理規範等構念和Web技術吸收構念間有實質關係存在則為本研究重要的發現。

關鍵字(中)

★ Web技術吸收
★ 電子商務
★ 科技吸收的結構化理論
★ 組織因素
★ 結構化理論
★ 科技的結構化模型

關鍵字(英)

論文目次

目錄 i
表目錄 ii
圖目錄 iii
第一章緒論 1
第一節研究背景 1
第二節研究動機 1
第三節研究目的 2
第四節論文結構與研究步驟 3
第二章文獻探討 5
第一節結構化理論 5
第二節科技的結構化模型 7
第三節吸收的概念 10
第四節科技吸收的結構化理論 12
第五節小結 16
第三章研究設計 19
第一節研究架構與方法 19
第二節研究假說 20
第三節構念的操作化 24
第四節抽樣設計與問卷發展過程 28
第五節資料分析方法 30
第四章資料分析 34
第一節問卷回收 34
第二節樣本基本資料 35
第三節樣本穩定度檢定 36
第四節效度與信度檢定 37
第五節研究假說檢定 43
第六節資料分析結果 45
第五章結論及建議 46
第一節研究發現 46
第二節研究限制 49
第三節研究建議 50
參考文獻 54
附錄：本研究問卷 I

參考文獻

1. 王存國，民86年，「資訊密度在組織特性與資訊科技角色間的中介性」，第八屆國際資訊管理學術研討會論文集。
2. 周芸薇，民89年，「學習型組織評鑑量表之建立」，國立中央大學人力資源管理研究所未出版之碩士論文。
3. 陳怡蓉，民87年，「組織特性、資訊系統與組織績效間關係之探討」，國立中央大學資訊管理研究所未出版之碩士論文。
4. 孫培真，民89年，「影響非同步網路學習系統接受度與滿意度之因素：一個以結構化理論為基礎之研究」，國立中山大學資訊管理研究所未出版之博士論文。
5. Armstrong, C.P., and Sambamurthy, V. (1999), “Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures,” Information System Research, 10(4), 304-327.
6. Barki, H., and Hartwick, J. (1989), “Rethinking the Concept of User Involvement,” MIS Quarterly, 13(1), 53-63.
7. Bean, A.S., Neal, R.D., Radnor M., and Tansik, D.A. (1975), “Structural and Behavioral Correlates of Implementation in U.S. Business Organizations,” in Implementing Operations Reaserch/Management Science, R.L. Schultz and D.P. Slevin (eds.) American Elsevir, New York.
8. Bollen, K.A., (1989), “Structural Equation with Latent Variables,” Wiley-Interscience publication.
9. Boynton, A.C., Zmud, R.W., and Jacobs, G. (1994), “The influence of IT Management Practice on IT Use in Large Organizations,” MIS Quarterly, 18(3), 294-318.
10. Brown, C.V., and Sambamurthy, V. (2001), “Coordination Theory in the Context of the IT Function: Linking the Logic of Governance and Coordination Mechanisms,” University of Maryland Working Paper.
11. Byrne, B.M., (1994), Structure Equation Modeling with EQS and EQS/Windows, SAGE Publication.
12. Burdick, D. (2000), “Celestica Transforms Competitiveness with C-Commerce,” Gartner Case Study.
13. Chan, Y.E., Huff, S.L., Barclay, D.W., and Copeland, D.G. (1997),“Business Strategic Orientation, Information Systems Strategic Orientation and Strategic Alignment,” Information System Research, 8(2), 125-150.
14. Charles W.L.H., and Gareth R.J., (2001), Strategic Management Theory, Houghton Mifflin Company, Boston.
15. Chatterjee, D., and Segars, A.H. (2001), “Transformation of the Enterprise Through E-Business: An Overview of Contemporary Practices and Trends,” Report to the Advanced Practice Council of The Society for Information Management.
16. Chatterjee, D., Grewal, R., and Sambamurthy, V. (2002), “Shaping Up for E-Commerce: Institutional Enables of The Organizational Assimilation of Web Technologies,” MIS Quarterly, 26(2), 65-89.
17. Chatterjee, D., and Sambamurthy, V. (1999), “Business Implications of Web Technology: An insight into Usage of the World Wide Web by U.S. Companies,” Electronic Markets, 9(1/2), 126-131.
18. Christensen, Clayton M., (1997), The Innovator's Dilemma.
19. Churchill, G.A. Jr., (1979), “A Paradigm for Developing better Measures of Marketing Constructs,” Journal of Marketing Research, 16, 186-192.
20. Cooper, R.B., and Zmud, R.W. (1990), “Information Technology Implementation Research： A Technology Diffusion Approach,” Management Science, 36(2), 123-139.
21. Cron, M.J. (1996), Global Advantage on the Internet: From Corporate Connectivity to International Competitiveness, Nostrand Reinhold, New York.
22. DeLone, W.H. and McLean, E.R. (1992), “Information System Success: The Quest for the Dependent Variable,” Information Systems Research, 60-95.
23. DiMaggio, P.J., and Powell, W.W. (1983), “”The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields,” American Sociology Review (48), 1147-160.
24. Dougherty, D., and Hardy, C. (1996), “Sustained Product Innovation in Large Mature Organizations: Overcoming Innovation-To-Organization Problems,” Academy of Management Journal, 39(5), 1120-1153.
25. Engler, N. (1997), “Keeping Up with the Joneses,” Supplement to Computerworld, 200-218.
26. Fichman, R.G. (2001), “The Role of Aggregation in the Measurement of IT-Related Organizational Innovation,” MIS Quarterly, 25(4). 427-455.
27. Fichman, R.G., and Kemerer, C.F. (1997), “The Assimilation of Software Process Innovations: An Organizational Learning Perspective,” Management Science, 43(1), 1345-1363.
28. Galbraith, J.R. (1974), “Organization Design: An Information Processing View,” Interface, 4(5), 28-36.
29. Garrity, J.T. (1963), “Top Management and Computer Profits,” Harvard Business Review, 6-12, 172-174.
30. Giddens, A. (1984), “The Constitution of society: outline of the theory of Structuration,” Berkeley: University of California Press.
31. Grant, R.M. (1996), “Prospering in Dynamically Competitive Environments: Organizational Capability as Knowledge Integration,” Organization Science (7), 375-387.
32. Hair, J.F., Jr, Anderson, R.E., Tantham, R.L., and Black, B.C. (1995), Multivariate Data Analysis With Reading, Englewood Cliffs, NJ: Prentice Hall.
33. Hannan, M.T., and Freeman, J. (1984), “Structural Inertia and Organization Change,” American Social Review (49), 149-164.
34. Hattile, J., (1985), “Methodology Review: Assessing Unidimensionality of Tests and Items,” Applied Psychological Measurement, 9, 139-164.
35. Henderson, J.C. (1990), “Plugging Into Strategic Partnerships: The Critical IS Connection,” Sloan Management Review.
36. Hunter, J.E. and Gerbing D.W., (1982), “Unidimensionality Measurement, Second Order Factor Analysis and Causal Models,” Research in Organization Behavior, JAI Press, 14, 267-320.
37. Jarvenpaa, S.L., and Ives, B. (1991), “Executive Involvement and Participation in the Management of Information Technology,” MIS Quarterly, 15(2). 205-227.
38. Keen, P., and McDonald, M. (2000), The eProcess Edge: Creating Customer Value and Business Wealth in the Internet Era, McGraw Hill, Berkeley,CA.
39. Kwon, T.H., and Zmud, R.W. (1987), “Unifying the Fragmented Models of Information Systems Implementations,” in Critical Issue In Information Systems Research, R.J. Boland and R.A. Hirschheim (eds.), John Wiley & Sons Ltd., Chichester, England, 227-251.
40. Lane, R.L. (1985), “The Key to Management Information Technology,” The Bankers Magazine, 20-27.
41. LaPlante, A. (1997), “Start Small Think Infinite,” Supplement to Computerworld, 24-26.
42. Mahmood, M.A., and Soon. S.K. (1991), “A Comprehensive Model for Measuring the Potential Impact of Information Technology on Organizational Strategy Variables,” Decision Sciences, 22(4), 869-897.
43. Meador, C.L., Guyote, M.J., and Keen, P.G.W. (1984), “Setting Pirorities for DSS Development,” MIS Quarterly, 8(2), 117-129.
44. Mohrman, S.A. (1993), “Integrating Roles and Structure in the Lateral Organization” in Organization for the Future: The new Logic for Managing Complex Organizations, J.R. Galbraith, E.E. Lawler and Associates (eds.), Jossey-Bass Inc., San Francisco, 109-140.
45. Monczka, R. M. and Carter, J. R., (1988),“Implementing Electronic Data Interchange,” Journal of Purchasing & Materials Management, 2-9.
46. Orlikowski, W.J. (1992), “The Duality of Technology: Rethinking the Concept of Technology in Organizations,” Organization Science, 3(2), 398-427.
47. Orlikowski, W.J., Yates, J., Okamura, L., and Fujimoto, M. (1995), “Shaping Electronic Communication: The Metastructuring of Technology in the Context of Use,” Organization Science, 3(2), 398-427.
48. Paulson, J., (1993),“EDI – An Implementation Review, ” Production and Inventory Management Journal, Second Quarter, 77-81.
49. Premkumar, G., and King, W.R., (1992), “An Empirical Assessment of Information Systems Planning and the Role of Information Systems in Organizations,” Journal of Management Information,19(2), 99-125.
50. Purvis, R.L., Sambamurthy, V., and Zmud, R.W. (2001), “The Assimilation of Knowledge Platforms in Organizations: An Empirical Study,” Organization Science, 117-135.
51. Radosevich, L. (1996), “Outside In and Inside Out,” Computerworld Client/Server Journal, 48-52.
52. Raghunathan, B. and Raghunathan, T.S. (1990), “Planning Implication of the Information Systems Strategic Grid: An Empirical Investigation,” Decision Science, 21, 287-300.
53. Robert, B. (1999), “Web-Enabled Enterprise: Cisco’s Billion-Dollar Plan, Internet World, 70.
54. Sambamurthy, V., and Zmud, R.W. (1996), Information Technology and Innovation: Strategies for Success, Financial Executives Research Foundation, New Jersey, 1-129.
55. Segars, A., (1997), “Assessing the Unidimensionality of Measurement: A Paradigm and illustration Within the contest of Information Systems,” Omega, 25(1), 107-121.
56. Sethi, V., and King, W.R. (1994), “Development of Measures to Asses the Extent to Which an Information Technology Application Provides Competitive Advantage,” Management Science, 40(12) 1601-1627.
57. Swanson, E.B. (1994), “Information Systems Innovation Among Organizations,” Management Science, 1069-1093.
58. Tornatzky, L.G. and Klein, L.J. (1982), “Innovation Characteristics and Innovation Adoption-Implementation: A Meta-Analysis of Finding s,” IEEE Transactions on Engineering Management, 29(1), 28-46.
59. Turner, J.H. (1986), “The Structure of Sociological Theory,” Dorsey.
60. Tushman, M., and Nadler, D. (1978), “Information Processing as an Integrating Concept in Organization Design,” Academy of Management Review, 613-624.
61. Van de Ven, A.H. (1986), “Central Problems in the Management of Innovation,” Management Science, 32(5), 596-607.
62. Van de Ven, A.H., Delbecq, A.L. and Koenig, R. Jr. (1976), “Determinants of Coordination Modes with in Organizations,” American Sociological Review, 41(2), 322-338.
63. Vanlommel, E., and De Brabander, B. (1975), “The Organization of Electronic Data Processing Activities and Computer Use,” The Journal of Business, 48(3).391-410.
64. Venkatrman, N. (1989), “Strategic Orientation of Business Enterprise: The Construct Dimensionality, and Measurement,” Management Science, 35(8), 942-962.
65. Watson, H.J. and Wixom, B.H. (2001), “An Empirical Investigation of the Factors Affecting Data Warehousing Success,” MIS Quarterly, 25(1), 17-41.
66. Weick, K. (1979), “The Social Psychology of Organizing,” Reading, MA: Addison-Wesley.

指導教授

范懿文、許通安
(Yi-Wen Fan、Tong-An Hs)

審核日期

2003-6-30

推文