摘要(英) |
There is an old saying, “Without going out, a scholar can still get news from around the world.” In modern society, it should be “Without going out, everyone can still buy goods from the platform/internet.” The main idea to investigate the possibility and capability of “online supermarkets” comes from the technological use of Web-based remote monitoring service. By using SCADA program, all words, pictures and sounds/videos of information of supermarket can be transmitted through the internet to customers’ computers. Then it forms a shopping environment online (virtual reality), as if the customers are doing a “on-the-spot shopping”
The followings are the technologies and methodologies:
A.IT Technological Information and Programs:
(a) Data mining / Knowledge management,
(b) SCADA- Supervisory Control And Data Acquisition,
(c) Wed-based Remote Monitoring Service,
(d) Virtual Reality
B. Analysis and Application of Sales Promotion Strategic Planning
(a) Evolution of Supermarkets In China ,Taiwan and Japan,
(b) STP: Segmentation, Targeting, Positioning, Marketing,
(c) 4P Proposition and Strategies: Products / Prices / Place / Promotion
C. Analysis and Application of Matrix of Strategic Management on Promotion
(a) Strategic Promotion-Current products and general situation of business
(b) Matrix of Promotion Management-Progress of business Operation and Value proposition
D.JIT Logistics- Just In Time Delivery System & Service
(a)Ways of Logistics (Taking by Oneself/Delivery/Direct Delivery From Origin)
(b) Logistic process and Value proposition
This investigation is in accordance with the results of the questionnaires of Taiwan, China and Japan; the feasible and valuable conclusion is as follows:
A) Online Supermarket is effective & feasible business mode, it needs to integrate the IT Technological Information and Programs with Just In Time Delivery System & Service.
B) Same as other industries, the 5 KSFs of a GIANT MARKET which will dominate the traditional Supermarket are:
1. Competitive Price (Scale economy), and
2. Wide sorts and inventory (Category economy),
c. Over Exceptional Service,
d. Convenient Traffic,
e. IT Technological Information and Programs
C) The ultimate purpose is to set up a GIANT MARKET with Online service, in order to provide wide sorts of competitive products, by integrating with IT Technological Information and Programs to resolve Traffic & Logistic issues , therefore to accomplish the World Class Service network.
|
參考文獻 |
一.中文文獻
1. 吳玟琪 譯(2009),直接找上顧客 奧美大師傳授直效&網路行銷祕訣,台北: 李茲文化。ISBN:9789868370951
2. 林正修(1997), 超市經營獲利寶典, 台灣: 世界商業文庫。
3. 丁誠(2002), 網路事業最錢線, 台灣: 羿慧文化。
4. 林鴻斌(2008), 網路行銷實務攻略, 台灣: 松崗。
5. 林鴻斌(2007), 網站行銷-搜尋引擎網站排名破解教學, 台灣: 松崗。
6. 趙東(2008), 超市辯證系統管理, 大陸: 北京工業大學出版社。
7. 中國超市發展, Retrieved December 01, 2009, 取自 :
http://ja.wikipedia.org/wiki/%E3%82%B9%E3%83%BC%E3%83%91%E3%83%BC%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%83%E3%83%88
8. 艾克斯碼網路超市,Retrieved September 06, 2009, 取自 : http://www.xmart.tw/
9. 郵購與網購,Retrieved October 01, 2009, 取自 : http://blog.yam.com/lownwinters/article/23753024
10. 台灣淘寶網, Retrieved November 11, 2008, 取自: http://www.obuy.tw/shop/form_class.asp?from=obuy
11. 中國阿里巴巴網路行銷, Retrieved November 11, 2008, 取自: http://alibaba.mynumber.com.tw/
二.英文文獻
1. Mendelsohn, H.(2009). Thepurplebook: The Definitive Guide to Exceptional Online Shopping.Midpoint Trade Books Inc.ISBN:9780979926624
2. Prussakov, E.(2008). Online Shopping Through Consumers Eyes: A Study of Online Users’ Responses to 107 Questions.Atlasbooks Dist Serv.ISBN:9780979192715
3. Howard, J. & Sheth, N. (1969). Theory of Buyer Behavior( marketing). USA: John Wiley & Sons (December 1969).
4. Dr. Kimelman, N. (2010). Common Cents: How the Economy Really Works--from the Global Market to the Supermarket. USA. Sterling; Reprint edition.
5. Kotler, P., Haider, D., & Rein, I. (1993). Marketing Places. USA: Free Press
6. Oliver, R. (1993). Service Quality: New Directions in Theory and Practice. (1st ed). USA: Sage Publications, Inc. (November 15, 1993).
7. Zion, L. (2000). Online Supermarket Set To Debut in San Diego. USA: CBJ, L.P.
8. 松吉章氏,日本超市與便利商店發展沿革, Retrieved June 01, 2010, from : http://www.itmedia.co.jp/enterprise/articles/0410/12/news079.html
9. ASDA online grocery shopping, Retrieved September 02, 2009, from : http://www.asda.co.uk/corp/home.html
10. Supermarket.co.za, Retrieved September 02, 2009, from : http://www.supermarket.co.za/news_detail.asp?ID=890
11. 西友ネットスーパー(西友網路超市), Retrieved September 15, 2009, from: http://www.the-seiyu.com/
12. Devon’s Online Supermarket, Retrieved September 28, 2008, from: http://www.ownonline.co.uk/
13. イオンオンラインショップ(AEON網路商店), Retrieved August 07, 2009, from: http://www.aeonshop.com/contents/wintergift/
14. Isologue-日本のオンラインスーパー(日本的網路超市), Retrieved June 06, 2009, from:
http://www.tez.com/blog/archives/000086.html
15. TSUTAYA Online, Retrieved September 02, 2009, from: http://www.tsutaya.co.jp/works/40061209.html
|