資訊人員美德與性格長處對工作滿意度及生活滿意度的影響

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姓名

鍾坤達(kun-da Chung) 查詢紙本館藏

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資訊管理學系在職專班

論文名稱

資訊人員美德與性格長處對工作滿意度及生活滿意度的影響
(Impact of Virtues and Character Strengths, Job Satisfaction and Life Satisfaction of Workers in Information Management Industry)

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摘要(中)

本研究主要探討正面心理學中的美德與性格長處對資訊人員工作滿意度與生活滿意的影響。正面心理學的研究發現，當個人將美德與性格長處在工作與生活中發揮時，可以提高個人的意義感與滿意度，而且，美德與性格長處可以在順境時幫助人找到意義感與滿意感，在遇到逆境時，可以幫助人找到重新開始的復原力量。
過去國內對資訊人員的研究議題中大多以工作中遇到的負面議題為主，例如壓力、焦崩等。但大部分資訊人員都擁有獲得美好生活的美德與性格長處。資訊人員若是能在工作中發揮自己的美德與性格長處，以正面心理學的發現，可以幫助資訊人員將工作與個人的意義感與滿足感連結在一起，進而將工作視為一種志業(calling)而不單只是工作(job)而已。而當資訊人員將工作視為個人志業時，在工作中的意義感更高，進而可以提高工作滿意度和生活滿意度。
本研究以問卷自我評估方式，以就讀於二所知名大學在職專班的同學為研究對象(N=92)。研究發現資訊人員的美德中以智慧與知識、勇氣、人道與愛與心靈的超越和工作滿意度有正相關，和生活滿意度有正相關的美德有勇氣、人道與愛、正義與心靈的超越。資訊人員自我評估表現較強的性格長處為正直，資訊人員評估在工作獲得成功之人表現較強的為熱忱。此外，有些性格長處會正向影響工作滿意度和生活滿意度。

摘要(英)

The study focused on the personal virtues and character strengths in information management industry. Virtues and character strengths is one of the main studies of positive psychology in recent years. Positive psychology found that when people use their virtues and character strengths in work or life. They will get more satisfaction in their work and job. The using of virtues and character in good time can help people to find meanings of life and get more satisfaction from their job. It also helped people to cultivate resilience when their life faced difficultied and adversities.
Most of the past studies of worker in information industry are focused on the negative-relatived topics like pressure or personal burnout. But most people own good characters and virtues to make a good and meaningful life. Positive psychology found that when people use their virtues and character strengths in work, it will link life meanings and meanings of work together. Then people will transform work from mere job to their own calling. When job become calling, people will experience more satisfaction in job and life.
The research subjects include information management MBA graduate of two well-known universites in Taiwan (N=92). This study found that there are four virtus positively influence job satisfaction: wisdom and knowledge, courage, humanity and love and spiritual transdence. Four virtues positively influence life satisfaction: courage, humanity and love, justice and spiritual transdence. In Self-evaluation, the top character strength of informational worker is integrity. People who earned their success in job showed more zest in their job than other worker. Finally, there are many character strengths positively influence job satisfaction and life satisfaction of worker in information management industry.

關鍵字(中)

★ 生活滿意度
★ 工作滿意度
★ 美德與性格長處
★ 正面心理學

關鍵字(英)

★ Life satisfaction
★ Job satisfaction
★ Virtues and Character Strength
★ Positive Psychology

論文目次

目錄
第一章緖論 1
第一節研究背景 2
第二節研究動機 3
第三節研究目的 4
第四節研究流程 5
第二章文獻探討 6
第一節正面心理學(Positive psychology)介紹 6
2-1-1 正面心理學的任務 6
2-1-2 正面心理學研究內容 7
第二節性格長處(Character strengths) 8
2-2-1 正面心理學的六種美德(Virtues) 9
2-2-2 性格長處的分類方式 9
2-2-3 性格長處的選定準則 10
2-2-4 性格長處與內涵 13
2-2-5 性格長處與滿意度的關係 14
2-2-6 性格長處與正面組織(Positive organization) 17
2-2-7 組織與性格長處 18
第三節工作滿意度(Job satisfaction) 19
2-3-1 工作滿意度概述 19
2-3-2 工作滿意度理論 20
2-3-3 工作滿意度定義 21
第四節生活滿意度(Life satisfaction) 21
2-4-1 生活滿意度探討 21
2-4-2 生活滿意度和快樂感 22
第三章研究方法 24
第一節研究架構 24
第二節研究工具 25
3-2-1 性格長處問卷 25
3-2-2 工作滿意度量表 26
3-2-3 生活滿意度量表 26
第三節研究假說 26
3-3-1 資訊人員美德與性格長處的假設 26
3-3-2 資訊人員與在工作獲得成功之人美德與性格長處的假設 27
3-3-3 資訊人員美德與性格長處對工作滿意度、生活滿意度的假設 27
第四節資料蒐集方式 28
第四章資料分析與統計 29
第一節問卷回收情形 29
4-1-1 問卷發展與回收情況 29
4-1-2 研究對象-中央大學資訊管理在職專班一、二年級學生 29
4-1-3 研究對象-元智大學資訊管理在職專班一、二年級學生 30
第二節基本資料分析 30
4-2-1 研究對象的性別、年齡、學歷與所學背景分佈 30
4-2-2 研究對象的工作年資分佈 31
4-2-3 研究對象職務內容的分佈 31
4-2-4 研究對象管理工作比率的分佈 32
第三節研究問卷的信度與效度檢定 33
4-3-1 表面效度與內容效度 33
4-3-2 信度檢定 33
第四節資料分析與假說檢定 34
4-4-1 資訊人員自我評估資料分析 38
4-4-2 資訊人員評估在工作獲得成功之人分析 54
4-4-3 資訊人員自我評估與評估在工作獲得成功之人差異分析 70
4-4-4 資訊人員美德與性格長處對滿意度相關分析 91
4-4-5資訊人員與在工作獲得成功之人的差距對滿意度相關分析 95
第五節假說檢定結果彙整 97
第五章結論與建議 100
第一節實徵結果與討論 100
5-1-1 資訊人員與在工作獲得成功之人的性格長處種類的異同 100
5-1-2 資訊人員與在工作獲得成功之人美德與性格長處平均值的比較 101
5-1-3 資訊人員美德與性格長處對工作滿意度的關聯 101
5-1-4資訊人員美德與性格長處對生活滿意度的關聯 101
5-1-5資訊人員與在工作獲得成功之人差距對滿意度的關聯 102
第二節研究貢獻 102
5-2-1 學術上的貢獻 102
5-2-2 管理實務意涵 102
第三節研究限制 104
5-3-1 樣本數不多與抽樣方式 104
5-3-2 測量方式的問題 104
5-3-3 測量問卷的使用 104
第四節未來研究方向 105
5-4-1 對在工作獲得成功之人的研究方向 105
5-4-2 跨產業的比較 105
5-4-3 組織選才的研究 105
參考文獻 106
附錄：研究問卷 111

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指導教授

林子銘(Tzu-Ming Lin)

審核日期

2008-7-11

推文