發展一產品生命週期之風險管控架構

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姓名

陳冠蓉(Kuan-Jung Chen) 查詢紙本館藏

畢業系所

工業管理研究所

論文名稱

發展一產品生命週期之風險管控架構
(Developing A Risk Control Framework of Product Life Cycle)

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摘要(中)

在一項新產品開發時，從最初的提出概念、產品設計、生產製造到最後的銷售服務，整個產品生命週期都可能充滿著未知的風險，例如設計不當、資源短缺、計劃延遲或是產品瑕疵等，若不能即時處理並解決，這些問題都會造成整個開發流程有所損失甚至失敗而導致浪費。因此，建構一完善的風險管控架構來預防問題產生方能使產品順利開發，且能在這競爭激烈的市場下脫穎而出。
由於風險管理是以一套有系統的方法找到潛在的風險，使我們可以事先防範與規避，以減少風險的影響。因此本研究以此為基本架構；首先蒐集一產品生命週期所發生的事件做分類和整理，再利用IDEF3描述這些需要被探討的事件來監控及評估流程，並將這些流程圖儲存變為一資料圖庫。接著利用PFMEA來找出事件的潛在風險及所造成的影響，使其能及時回饋並對其做改善，並將整個PFEMA儲存為一資料庫系統，可供未來做為改善方針，最終能實際協助產品開發。本研究以面板產業做一案例說明。

摘要(英)

In a new product development, from initial concept, product design, manufacturing, and the end of sales and services, the entire product life cycle can be fraught with unknown risks. For instance, improper design, lack of resources, plans to delay or product defects. If it cannot be dealt with and resolved immediately, these problems will cause a loss of the entire development process and even lead to failure to waste. Hence, it is crucial to construct of a steady risk control framework to prevent problems as well as to enable the product development process. Therefore, the product is able to come to the fore in this highly competitive market.
As the risk management is a systematic way to identify potential risks, so that we can pre-empt and to avoid in order reducing the effect of risks. This study is to develop a framework for the purpose of controlling risks associated with product’s life cycle. First of all, we collect and classify the events in product life cycle. Then IDEF3 is used to describe the events which need to be explored, as well as monitoring and evaluating the processes and, then, these process illustrations are stored in a database. Then PFMEA is applied to indicate the potential risks of events and their impact, and to offer timely feedback to avoid high-impact risks. Therefore, this risk control framework is able to enhance the robustness of the product development process. This study use TFT-LCD Panel industry to make an illustration.

關鍵字(中)

★ PFMEA
★ IDEF3
★ 新產品開發
★ 風險管理
★ 產品生命週期管理

關鍵字(英)

★ IDEF3
★ New Product Development
★ Risk Management
★ Product Life Cycle Management
★ PFMEA.

論文目次

Table of Contents
中文摘要................................................................................................................. iv
Abstract..................................................................................................................... v
Table of Contents .................................................................................................... vii
List of Figures ........................................................................................................... x
List of Tables........................................................................................................... xii
Chapter 1 Introduction............................................................................................... 1
1.1 Background ..................................................................................................... 1
1.2 Motivation....................................................................................................... 2
1.3 Research Objectives......................................................................................... 4
1.4 Research Framework ....................................................................................... 4
Chapter 2 Literature Review...................................................................................... 7
2.1 New product development (NPD) .................................................................... 7
2.1.1 Introduction to NPD.................................................................................. 7
2.1.2 The process of NPD.................................................................................. 9
2.2 Risk management .......................................................................................... 10
2.2.1 Introduction to risk management ............................................................. 10
2.2.2 Risk management process ........................................................................11
2.2.3 Failure mode and effects analysis............................................................ 13
2.2.3.1 Introduction to FMEA...................................................................... 13
2.2.3.2 Procedure of FMEA ......................................................................... 13
2.2.3.3 Methodology of FMEA.................................................................... 15
2.3 Product Life Cycle Management.................................................................... 16
2.3.1 Introduction to PLM and PLC................................................................. 16
2.3.2 Analysis of product life cycle model ....................................................... 17
Chapter3 Proposed Methodology............................................................................. 19
3.1 Methodology framework................................................................................ 19
3.1.1 Pre - analysis phase................................................................................. 21
3.1.2 IDEF3 process model.............................................................................. 22
3.1.3 PFMEA evaluation.................................................................................. 22
3.1.4 Arrangement and management of events ................................................. 23
3.2 Process structure analysis and improvement................................................... 24
3.2.1 Introduction to IDEF3............................................................................. 24
3.2.2 Overview of IDEF3 process schematics .................................................. 25
3.2.2.1Basic IDEF3 process schematics syntax ............................................ 26
3.2.2.2 Decomposition ................................................................................. 30
3.2.3 Benefits of IDEF3................................................................................... 31
3.3 Construction and analysis PFMEA................................................................. 32
3.3.1 Introduction to PFMEA........................................................................... 32
3.3.1.1 PFMEA form.................................................................................... 33
3.3.1.2 Procedure of PFMEA....................................................................... 35
3.3.3 Benefits of PFMEA................................................................................. 39
Chapter 4 Illustrative Example ................................................................................ 40
4.1 Case description............................................................................................. 40
4.2 Pre-Analysis phase ........................................................................................ 45
4.2.1 Scenario Description............................................................................... 45
4.2.2 Data Collection and Restriction............................................................... 47
4.3 IDEF3 process model..................................................................................... 49
4.4 PFMEA evaluation system............................................................................. 55
Chapter 5 Conclusion .............................................................................................. 64
5.1 Conclusion..................................................................................................... 64
5.2 Future Research............................................................................................. 65
Reference ................................................................................................................ 66

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Website:
http://www.reliasoft.com
http://www.qualitytrainingportal.com
http://www.cmo.com.tw/

指導教授

高信培(Hsing-Pei Kao)

審核日期

2009-7-15

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