博碩士論文 974201039 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:34 、訪客IP:3.141.25.214
姓名 鄭芷琳(Chih-lin Cheng)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 心理契約對工作結果之影響-組織氣候中介效果與他人回饋調節效果分析
(The Impacts of Psychological Contract on Work Outcome-The Mediating Effect of Organizational Climate and Moderating Effect of Feedback From Others)
相關論文
★ 個人績效評估與時序變動之動態資料包絡分析: 人力資本效率模型的模式發展與實證分析★ 工作特性對工作績效之影響-工作負荷認知與自我效能感調節效果之探討
★ 真誠領導、工作社會特性與工作結果之關聯性和調節效果分析★ 社會賦閒、主管關係、工作社會特徵對工作結果之影響
★ 情緒勞動對工作產出之影響- 自我監控與社會支持調節效果之探討★ 實現分中帶群的試題計分 -情境式判斷測驗模糊計分法的發展與應用
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   [檢視]  [下載]
  1. 本電子論文使用權限為同意立即開放。
  2. 已達開放權限電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。
  3. 請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。

摘要(中) 在企業組織中,當僱傭關係成立後,個體會對組織有所期望,而組織也對個體有所期待,這種組織和其成員之間所存在的非正式的期待,即為心理契約的基本概念(Schein,1965)。而組織中可能存在的心理契約類型有交易型、關係型與平衡型等不同類型的心理契約,本研究的目的即在於探討不同類型的心理契約、組織氣候以及工作中的他人回饋對工作結果(工作滿意度、工作績效、組織工民行為)的影響,以及組織氣候對心理契約與工作結果間的中介效果。此外,他人回饋對組織氣候與工作結果間的調節效果也是本研究探討的議題之一。
  本研究以台灣地區的工作者為研究對象,利用紙本問卷與網路問卷進行施測,共蒐得608份有效樣本,其中男性為284名(46.9%),女性322名(53.1%),平均年齡為37.85歲。量表經驗證性因素分析確定量表的信效度,並以相關分析與階層迴歸分析進行研究假設的檢驗。研究結果發現交易型心理契約會對工作滿意度與組織公民行為造成負向的影響,關係型心理契約與平衡型心理契約則對工作滿意度、工作績效、組織公民行為形成正向的影響;組織氣候對部分心理契約與工作結果存在中介效果;他人回饋會正向調節組織氣候與工作績效、組織公民行為間的關係。
就對實務的意義而言,組織多實踐關係型、平衡型心理契約義務,增加工作的他人回饋,使員工知覺到的組織氣候較佳時,能提高員工之工作滿意度,增加員工績效,亦可使員工展現較多的組織公民行為。因此本研究的研究成果,對學術或實務界的應用上,均具有正面效益。
摘要(英) When the employment relationship established, individual will have expectations on organizations, and organizations also have something to look forward, this organization and its members existence the expect of informal, namely the basic psychological contract concept (Schein, 1965). The organization may exist in the psychological contract types include transactional psychological contract, relational psychological contract, balanced psychological contract, the purpose of this study is to explore the psychological contract type of organization, organizational climate and feedbacks from others on the results (work satisfaction, job performance, job satisfaction) of the impact and organizational climate on the psychological contract between the intermediary and the effect of the results, and feedback from others on the results of the work between organizational climate and moderating effects.
  In this study, workers in Taiwan as the research object, using paper and Internet questionnaire questionnaire construction survey, a total of 608 valid samples were found, including 284 men (46.9%) and females 322 (53.1%) The average age was 37.85 years. The results show that transactional psychological contract will causes negative effects on job satisfaction and organizational citizenship behaviors ,but relational psychological contract and balanced psychological contract on job satisfaction, job performance, organizational citizenship behavior has a positive influence; organization climate on the part of the psychological contract and the existence of intermediate results of the work results; feedback from others will be positive moderating the organizational climate and job performance, organizational citizenship behavior .
關鍵字(中) ★ 他人回饋
★ 心理契約
★ 組織氣候
★ 組織公民行為
★ 工作績效
★ 工作滿意度
關鍵字(英) ★ organizational citizenship behavior
★ job performance
★ job satisfaction
★ organizational climate
★ feedback from others
★ psychological contract
論文目次 摘要 I
ABSTRACT II
目錄 III
表目錄 IV
圖目錄 V
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 3
第二章 文獻探討 5
第一節 心理契約的概念與相關研究 5
第二節 組織氣候的概念與相關研究 11
第三節 他人回饋的概念與相關研究 17
第四節 工作結果的概念與相關研究 20
第五節 研究架構與假設推導 31
第三章 研究方法 39
第一節 研究程序與樣本描述 39
第二節 研究工具 41
第三節 資料處理與分析 43
第四章 研究結果 47
第一節 量表信度與效度檢測 47
第二節 研究變數之描述統計與相關分析 54
第三節 組織氣候對心理契約與工作結果的中介效果 56
第四節 他人回饋的調節效果 69
第五章 結論與建議 77
第一節 研究假設檢驗結果 77
第二節 研究發現與管理意涵 81
第三節 研究建議與限制 85
參考文獻 87
附錄 99
參考文獻 江明修 (1999)。組織情感與心理契約的建立。教育資料與研究,第三十期,71。
何永福、楊國安 (1996)。人力資源策略管理。台北,三民書局。
吳清基 (1980)。國民中學組織結構與教師工作滿意之關係。國立台灣師範大學教育研究所期刊,22,377-483。
呂岱倚 (2005),影響壽險業務團隊創新行為相關因素之研究,朝陽大學保險金融管理系碩士論文。
房冠寶 (2000)。人格特質與工作績效的關聯性研究-以證券業後勤行政人員為例。國立台灣科技大學管理研究所碩士論文。
邱皓政 (2006)。量化研究與統計分析-SPSS中文視窗版資料分析範例解析(第三版)。台北:五南圖書公司。
邱皓政、周怡君、林碧芳 (2010)。工作特徵量表信效度衡鑑與工作結構潛在類別分析。測驗學刊,57(1),139-179。
洪耀彬 (1984)。人際溝通、組織氣候與工作滿意度之研究。東海大學社會學研究所社會工作組碩士論文。
張火燦、謝廷豪、劉嘉雯 (2007)。員工工作滿意度、組織承諾與離職。台灣管理學刊,7(1),25-42。
許士軍 (1972)。有關黎、史二氏「組織氣候」尺度在我國企業機構之適用性之探討。政治大學學報,6,103-138。
許士軍 (1975)。管理學。台北,東華書局。
許士軍 (1977)。工作滿意度、個人特徵與組織氣候-文獻探討及實證研究。國立政治大學學報,35,13-16。
曾鈺琦 (1999)。購併企業之人力資源管理措施滿度與組織氣候之關係。中興大學企業管理研究所碩士論文。意圖關係統合修正分析模式。
葉椒椒 (1995)。工作心理學。台北,五南圖書出版公司。
葉錫明 (1998)。人力資源發展因素與組織公民行為之研究:以半導體產業為例。義守大學管理科學研究所碩士論文。
蔣景清 (2002)。組織氣候、組織承諾與組織公民行為關係之研究--以C工廠為例。國立中山大學人力資源研究所碩士論文。
蔡綺芬 (2003)。台灣心理契約量表之建立。國立中央大學企業管理研究所碩士論文。
鄭伯壎、姜定宇 (2003)。組織忠誠、組織承諾、及組織公民行為。載於鄭伯壎、姜定宇、鄭弘岳主編組織行為研究在台灣(頁 115-152)。台北,桂冠。
顏碧仁 (2002)。中階主管績效表現與組織經營績效之探討。中正大學企業管理研究所碩士論文。
羅啟峰 (1995)。壽險業務員訓練方式與組織績效之關係研究。淡江大學管科研究所碩士論文。
Aiken, L. S., & West, S. G. (1991). Multiple Regression: Testing and Interpreting Interactions, Newbury Park, CA: Sage Publications.
Alderfer, C. P. (1972). Human Needs in Organizational Settings. New York.
Al-Shammari, M. M. (1992). Organization climate. Leadership & Organizational Development Journal, 13(6), 30-32.
Amy, E. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383.
Argyris, C. (1960). Understanding Organizational Behavior. Homewood, Il.: Dorsey Press.
Barnard, C. I. (1938). The Functions of The Executive. Cambridge, MA: Harvard University Press.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect an employee citizenship. Academy of Management Journal, 26, 587-595.
Bergman, T. J., Scarpello, V. G., & Hills, F. S. (1998). Compensation Decision Making(3rd ed.). Harcourt Brace College.
Bhuian, S. N., Al-Shammari, E. S., & Jefri, O. A. (1996). Organizational commitment, job satisfaction and job characteristics: An empirical study of expatriates in Saudi Arabia. International Journal of Commerce& Management, 6, 57-80.
Bolino, M. C., Turnley, W. H., & Niehoff, B. P. (2004). The other side of the story: Reexamining prevailing assumptions about organizational citizenship hehavior. Human Resource Management Review, 14, 229-246.
Bolon, D. S. (1997). Organizational citizenship behavior among hospital employees: A multidimensional analysis involving job satisfaction and organizational commitment. Hospital & Health Services Administration, 42(2), 221-241.
Borman, W. C., & Motowidlo, S. J. (1993). Expanding the Criterion Domain to Include Associates, Personnel Selection in Organization. San Francisco: Jossey-Bass.
Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 11(4), 710-725.
Brown, S. P., & Peterson, R. A. (1993). Antecedent and consequences of salesperson job satisfaction. Journal of Marketing Research, 30(2), 63-77.
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. Handbook of industrial and organizational psychology, Palo Alto, CA, Consulting Psychologists Press.
Campell, J. P., Dunnette, M. D., Lawler, E. E., & Weick, K. E. Jr. (1970). Managerial Behavior Performance and Effectiveness. New York:McGraw Hall.
Cardy, R. L., & Dobbins G. H. (1994). Performance Appraisal: Perspective. Cincinnati: South-Western.
Carver, C. S., & Scheier, M. F.(1982). Control theory:A useful conceptual framework for personality-social, clinical, and health psychology. Psychological Bulletin, 92, 111-135.
Cawsey, T. (1973). The interaction of motivation and environment in the prediction of performance potential and satisfaction in the life insurance industry in Canada. Paper presented at 16 the annual Midwest academy of management meeting. Chicago.
Chadha, N.K. (1989). School organizational climate and teacher job satisfaction. Social Science International, 5(1), 1-20.
Coyle-Shapiro, J., & Kessler, I. (2000). Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies, 37, 903-930.
Dabos, G., & Rousseau, D. M. (2004). Mutuality and reciprocity in the psychological contracts of employee and employer. Journal of Applied Psychology, 89(1), 52-72.
Dawis, R. V. (2004). Job Satisfaction. In J. C. Thomas (Ed.). Comprehensive Handbook of Psychological Assessment, 4, 470-481. New York: Wiley.
De Vos, A., Buyens, D., & Schalk, R. (2003). Psychological contract development during organizational socialization: Adaptation to reality and the role of reciprocity. Journal of Organizational Behavior, 24(5), 537-599.
Dessler, G. (1976). Organization and Management: A Contingency Approach, 185-187. Englewood Cliffs, New Jersey: Prentice-Hall, Inc.
Farh, J. L., Earley, P. C., & Lin, S. C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3), 421-444.
Forehand, G. A., & Gilmer, B. V. H. (1964), Environmental variation in studies of organizational behavior. Psychological Bulletin, 62, 228-240.
Frieldander F., & Greenberg S. (1971). Effect of job attitudes, training and organizational climate on performance of the hard unemployed. Journal of Applied Psychology, 55, 287-295.
Gifford, R. (1987). Environmental psychology: Principles and practice. Boston: Allyn and Bacon, Inc.
Glick, W. H. (1985). Conceptualizing, measuring organizational and psychological climate: Pitfalls in multilevel research. Academy of Management Review, 10, 601-616.
Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4, 249-270.
Guest, D. (1998). Is the psychological contract worth taking seriously? Journal of Organizational Behavior, 19, 649-664.
Hackman, J. R., & Oldham, G. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60, 159-170.
Hackman, J. R., & Oldham, G. R. (1980). Work Redesign. Reading, MA: Addison - Wesley.
Hackman, J.R., & Lawler, E.E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology, 55, p.256-286.
Halpin, A.W., & Croft, D. B. (1962). The Organizational Climate of School. Washington D.C.: U.S. Office of Education.
Harvey, C. B., & France, H. (1997). Manifest needs expression and job satisfaction in school administrators, guidance & counseling. Spring97, 12(4), 32.
Haworth, C. L., & Levy, P. E. (2001). The importance of instrumentality beliefs in the prediction of organizational citizenship behaviors. Journal of Vocational Behavior, 59(1), 64-75.
Hellriegel, D., & Slocum, J.W. (1974). Organizational climate: Measure, researches and contingencies. Academy of Management Journal, 17, 255-280.
Hickman, J. S., (1987). A comparison of the relationship of faulty perceptions of organizational climate to expressed job satisfaction in baccalaureate degree nursing programs, Dissertation Abstracts International.
Hoppock, R. (1935). Job Satisfaction. N. Y.: Harper & Brother.
Humphrey, J. H., Nshrgang, J. H., & Morgeson, F. P. (2007). Integrating motivational, social, and contextual work design feature: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92(5), 1332-1356.
Ilgen, D. R., Fisher, C. D., & Taylor S. M.(1979). Consequences of Individual Feedback on Behavior in Organizations. Journal of Applied Psychology, 64(4), p.352.
Judge, T. A., Locke, E. A., & Durham, C. C. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83, 17-34.
Kane, J. S., & Lawler, E. E. (1976). Performance appraisal effectiveness: its assessment and determinants. Research in Organizational Bchavior(Vol.1), Ggreenwich,CT: JAI Press, 425-478.
Karasick, E., & R. Kirk. (1968). Managerial climate, work groups, and organizational performance. Administrative Science Quarterly, (12).
Katz, D., & Kahn, R. L. (1978). The Social Psychology of Organization. New York: John Willey & Sons Inc.
Klagge, J. (1995). 360-degree sociometric feedback for individual and organization change. Public Administration Quarterly, 19(3), 352-366.
Langsner, A. Z. (1961). Wage and Salary Administration, 315-316. South-Western.
Levinson, H. (1965). Reciprocation: the relationship between man and organization. Administrative Science Quarterly, 9, 370-390.
Levinson, H. (1966). What's happened to loyalty? Management Review, 55(3), 55-58.
Levinson, H., Price, C. R., Munden, K. J., Mandl, H. J., & Solley, C.M. (1962). Men, Management and Mental Health. Cambridge: Harvard University Press.
Lewin, K. (1936). Principles of topological psychology. New York: McGraw-Hill.
Lewin, K., Lippitt, R., & White, R. K. (1939). Patterns of aggressive behavior in experimentally created social climates. Journal of Social Psychology 10: 271–301.
Likert, R. (1967). The human Organization: Its Management and Value. New York: McGraw-Hill.
Litwin, G. H., & Stringer, R. A. (1968). Motivation and Organizational Climate. Boston: Harvard University.
Locke, E. A., & Latham, G. P.(1990). A theory of goal setting and task performance. Englewood Cliffs, NJ:Prentice-Hall.
Locke, E. A., Cartledge, N., & Koeppel, J.(1986). Motivational effects of knowledge of results: A goal-setting phenomenon. Psychological Bulletin, 70, 474-485.
London, M., & Beatty, W. R.(1993). 360-degree feedback as a competitive advantage. Human Resource Management, 32, 353-372.
Lord, R., & Hanges, P.(1987). A control system model of organizational motivation. Behavioral Science, 32, 357-378.
MacNeil, I. R. (1985). Relational contract: What we do and do not know. Wisconsin Law Review, 483-525.
March, J. G., & Simon, H. A. (1958). Organizations. New York: John Wiley & Sons.
Mc Cormick, E. J., & Tiffin, J. (1974). Industrial Psychology, 6th ed., Englewood Cliffs, New Jersey: Prentice-Hall, Inc..
McClelland, D. C. (1973). Testing for competence review discussion: Making it constructive. Personnel Journal, 56, 508-511.
Meyer, J. P., Allen, N. J. & Smith, C. A. (1993) Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78: 538-551.
Meyer, J. P., Paunonen, S.V., Gellatly, I., Goffin, R. & Jackson, D. (1989). Organizational commitment and job performance: It's the nature of the commitment that counts. Journal of Applied Psychology, 74: 152-156.
Miles, R. E., & Snow, C. C. (1980). Designing strategic human resource systems. Organizational Dynamics, 36-52.
Morgeson, F. P., & Humphrey, S. E. (2006). The work design questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology, 91, 1321-1339.
Morrison, D. (1994). Psychological contracts and change. Human Resource Management, 33, 353-372.
Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: a model of how psychological contract violation develops. Academy of Management Review, 22, 226-256.
Motowidlo, S. J., & Van Scotter, J. R. (1994), Evidence that task performance should be distinguished from the contextual performance. Journal of Applied Psychology, 79, 475-480.
Murphy, K. R., & Cleveland, J. N.(1995). Understanding performance appraisal: Social, organizational, and goal-based perspectives. Thousand Oaks, California: Sage.
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.Organizational Behavior, Psychological Bulletin, 62, 228-240.
Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviors and sales unit effectiveness. Journal of Marketing Research, 31, 351-363.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performace. Journal of Applied Psychology, 82, 262-270.
Podsakoff, P. M., MacKenzie, S. B., & Hui, C. (1993). Organizational citizenship behaviors and managerial evaluations of employee performance. Personnel and Human Resources Management, 11: 1-40.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.
Porter, L. W., & E. E. Lawler, What job attitudes tell about motivation, Harvard Business Review, Jan.-Feb. Vol.46, No.1, 1968, 118- 126.
Pritchard R. D., & Karasick, B. W. (1973). The effects on managerial tional climate of organizajob performance and job performance and job satisfaction. Organizational Behavior and Human Performance, 9(1), 126-146.
Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574-599.
Roedel, R. R., & Nystrom, P. C. (1998). Nursing jobs and satisfaction. Nursing Management. 19.34-.
Roehling, M. V. (1996). The origins and early development of the psychological contract construct. Paper presented at the annual meeting of the Academy of Management, Cincinnati.
Rogers, E. D., Miles W. G., & Biggs, W. D. (1980). The factor replicability of the Litwin and Stringer Organizational Climate Questionnaire: An inter- and intra-organizational assessment, Journal of Management, 6.
Rousseau, D. M. ( 2004 ).Psychological contracts in the workplace: understanding the ties that motivate. Academy of Management Executive, 18, 120-127.
Rousseau, D. M. (2000). Psychological contract inventory. Technical Report. Pittsburgh, PA: Carnegie Mellon University.
Rousseau, D. M., & McLean Parks, J. (1993). The contracts of individuals and organizations. In L. L.Cummings and B.M.Staw (eds), Research in Organizational Behavior, 15, 1-47. Greenwich: JAI Press.
Rousseau, D.M. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2, 121-139.
Rousseau, D.M. (1990). New hire perceptions of their own and their employer’s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11, 389-400.
Rousseau, D.M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks, CA: Sage.
Schalk, R., & Freese, C. (1993). Het psychological contract. Instroom van Personnel, 1(4): 67-82.
Schein, E. H. (1965). Organizational Psychology. Englewood Cliffs: Prentice-Hall.
Schermerhorn, J.R. (1996). Management Organizational Behavior (5th ed.). New York: John Wiley & Sons., Inc.
Schneider, B., & Bartlett, C. J. (1970). Individual differences and organizational climates, II: Measurement of organizational climate by the multitrait-multiraiter matrix. Personnel Psychology, 23, 493-512.
Seashore, S. E., & Taber, T. D. (1975). Job satisfaction and their correlates. American Behavioral Scientists, (18), 333-363.
Seashore, S.E., & Taber, T.D. (1975). Job satisfaction and their correlations. American Behavior & Scientists.18.pp.346.
Sergiovanni, T. L., & Starratt, R. J. (1983). Supervision Human Perspectives, New York: McGraw-Hill.
Shepperd, J. A., & Arkin, R. M. (1991). Behavioral other-enhancement: Strategically obscuring the link between performance and evaluation. Journal of Personality and Social Psychology, 60, 79-88.
Silver, P. F. (1983). Educational Administration: Theoretical Perspectives on Practice and research. New York: Harper and Row.
Sisk, H. L. (1969). Principles of Management: A Systems Approach To the Management Proces. Cincinnati, South-western Pub. Co.
Smith, C. A., Organ, D. W., & Near, J. P.(1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653-663.
Smith, P. C., Kendell, L. M., & Hulin, C. L. (1969). A linear model of job satisfaction. Journal of Applied Psychology, 49, 209- 216.
Smither, J. W., London, M., Vasilopoulos, N. L., Reilly, R. R., Millsap, R. E., & Salvemini, N.(1995). An examination of the effects of an upward feedback program over time. Personnel Psychology, 48, 1-34.
Steer, R.M., & Porter, L.M. (1991). Motivation and Work Behavior. New York: McGraw Hill.
Tabachnica, B. G., & Fidell, L. S. (2007). Using Multivariate Statistics (4th ed.). Needham Heights, MA: Allyn and Bacon.
Tagiuri, R., & Litwin G. H. (1968). Organizational Climate: Exploration of a Concept. Boston: graduate school of business administration. Harvard University. The Free Press of Glencoe.
Thornton, G. C. (1980). Psychometric properties of self-appraisals of job performance. Personnel Psychology, 33, 263-271.
Topping, K. J. (1998). Peer Assessment between Students in Colleges and Universities. Review of Educational Research is currently published by American Educational Research Association. 68, 249-276.
Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) revisited: a meta-analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of Management, 26(1): 155-169.
Turner, A., & Lawrence, R. (1965). Industrial jobs and the worker. Cambridge: Harvard University Press.
Van Dyne, L., Graham, J. W., & Dienesch, R. M.(1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, 37(4), 765-802.
Vroom, V. H. (1964). Work and Motivation. New York: John Wiley & Sons.
Waldman, A. D., & Atwater, E. L., (1998). The Power of 360o Feedback: How to Leverage Performance Evaluations for Top Productivity. Gulf Publishing Co., Houston, TX.
Weiss, D. J. , Davis, R. V., England, G. W. ,& Lofquist, L.H.(1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota, Industrial Relations Center.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
Yammarino, J. F., & Atwater, E. L. (1993). Understanding self-perception accuracy:Implications for human resource management. Human Resource Management, 32, 231-247.
指導教授 邱皓政(Haw-jeng Chiou) 審核日期 2010-7-27
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明