從ERP資料發掘供應商績效指標

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姓名

林素敏(Su-Ming Lin) 查詢紙本館藏

畢業系所

工業管理研究所

論文名稱

從ERP資料發掘供應商績效指標
(Discovering Supplier Performance Criteria from ERP transactional data)

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至系統瀏覽論文 ( 永不開放)

摘要(中)

在最近年, 供應鏈管理和企業資源規劃系統（ERP system）是熱門話題，而供應商績效管理則是供應鏈管理的一部份, 而且是特別有關評估供應商的議題。企業資源規劃系統收集和記錄了所有業務交易上的資料，它保存了所有原始資料，包括了有關供應商的交易資料。
對於企業資源規劃系統和供應商績效管理之間，會有什麼關係存在在他們之間? 什麼是在企業資源規劃系統資料庫裡與供應商有關的交易資料? 什麼樣的資料對供應商績效評估是有用的? 什麼關係存在在原始資料和指標之間? 所以，我們研究企業資源規劃系統內的原始資料與供應商績效評估指標之間的運算（Operator）。
我們收集供應商績效評估指標在文獻是如何分類這些指標的，分析指標之元素（Element）的屬性，並且發現指標建立的運算規則。在這研究中我們所使用的方法，是分析獲得SAP R3採購交易流程與在此流程上的資料，並且收集這些原始資料。最後，我們希望藉由這一套方法可以從企業資源規劃系統的原始資料中發現更多指標以供從事供應商績效評估之用。

摘要(英)

In recent year, supply chain management and ERP system are hot topic. Supplier performance management is portion of SCM, and it is concerning the issue of evaluating suppliers. The ERP system integrates business transactions and records all transactional data. The ERP system persist much raw data including the transactions of supplier. But what relationships exist between them? What are those transactional data in database of ERP system related to suppliers? What are data among them useful for supplier performance evaluation? What relationship dose exists between raw data and index? So, we study the operation between the raw data in ERP system and criteria of supplier performance evaluation.
We collect indexes of supplier performance evaluation in the literatures, classify these indexes, analyzing the attributes of the element indexes, and finding the rules of the operators building the indexes. In the other side of this research, we analyze the procurement process in SAP R/3 system and its transactional data, and collecting the raw data about purchasing in SAP R/3 system. At last, we hope to discover more indexes from raw data of SAP R/3 system by rules and managing perspective.

關鍵字(中)

★ 關鍵績效指標
★ 供應商績效管理

關鍵字(英)

★ key performance index
★ supplier performance management

論文目次

Table of Content
Chapter 1 Introduction 1
1.1 Background and motivation 1
1.2 Problem description 1
1.3 Problem objective 2
1.4 Research framework 2
Chapter 2 Literature review 4
2.1 Supplier performance management 4
2.2 The classification of key performance indicators of supplier performance 6
2.2.1 Collection of criteria 6
2.2.2 The classification of criteria 10
2.3 Description of the Semantic Data Model (SDM) 13
2.4 Data analysis of object orient 16
2.4.1 Data characteristics 16
2.4.2 UML method 18
Chapter 3 the framework of discovering KPI of supplier performance using the attributes and operators 19
3.1 Analyzing the procurement process in SAP R/3 system and its transactional data 21
3.1.1 Analyzing the procurement process in SAP R/3 system 21
3.1.2 Transactional data in SAP R/3 system 27
3.2 Collecting and classifying indexes of supplier performance evaluation in the literatures 30
3.3 Collecting the raw data about purchasing in SAP R/3 system 33
3.3.1 Gathering the transactional data in the procurement process 33
3.3.2 Classifying all transactional data 37
3.4 Analyzing the attributes and operators of the elements of indexes 43
3.4.1 Analysis the element of indexes 43
3.4.2 Analyzing operators of the elements 45
3.4.3 Analyzing the attributes of the elements 47
3.5 Finding the rules of the operators to build the indexes 48
3.6 Discovering more indexes from raw data of SAP R/3 system by rules and managing perspective 50
3.7 Applying our research framework to another data type (QUAN) 52
3.7.1 Analyzing transactional data 52
3.7.2 Analyzing indexes about “quantity” and operators to find out more indexes 55
3.8 Comparing with the indexes in the BW 57
3.8.1 Finding query of BW about “currency” and “quantity” 57
3.8.2 Comparing our result and query of BW 58
Chapter 4 Conclusion 61
Reference 64
Appendix: Analyzing the procurement process in SAP R/3 system and its transactional data 66

參考文獻

Reference
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指導教授

沈國基(Gwo-Ji Sheen)

審核日期

2005-7-8

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