現今產品開發已逐漸朝向跨企業的分散式的協同設計，因此有效的資訊傳遞於產品 開發專案成為一重要議題。然而在協同設計過程中，除了規劃專案初期所預設的里程碑 與事件之外，存在著各種非預期的例外事件；例如資源短缺、活動延遲等。例外事件導 致的問題往往因無法及時處理，而造成整個開發專案延宕甚至失敗。 本研究針對協同設計環境下，提出一基於服務導向架構之事件管理系統，此架構目 的在於管理日常事件以及例外事件之發生。在此架構中系統執行共分三階段，服務開 發、服務尋找以及服務結合，其三階段分別使用之方法如下：(1) 物件導向概念定義出 產品開發流程中相關物件。(2) 應用事件分類手法管理服務清單。(3) 應用extended EPC 結合相關服務解決相對應事件。最後以電子書閱讀器產業為一案例做說明。 In the current product development project, it has been gradually towered distributed collaborative design. The effectiveness of information transmission is becoming a critical issue. However, in the collaborative design process, there is not only the planning of the pre-set milestones and events, but also all kinds of exceptional events; such as the shortage of resources, delay of activities. Because we cannot deal with it in time, exceptional events usually lead to problems like delays or even failure. This thesis develops a framework of event management system (EMS) for the collaborative product design based on the service-oriented architecture. For the developing EMS, the corresponding methodologies were also adopted. 1. Object-oriented modeling technique was adopted to model the basis of the entire system; 2. Events classification was applied to find the related service 3. Extend Event-driven Process Chain (eEPC) bound the needed services to a solution. By applying event management system, we expect an effective way to handle the complex situation. Finally, electronic reading device industry is a case for the illustration.
