企業資源規劃系統與組織知識分享關係之探討; ERP Systems and Knowledge Sharing: The Convergence of Efficiency and Flexibility

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題名:	企業資源規劃系統與組織知識分享關係之探討;ERP Systems and Knowledge Sharing: The Convergence of Efficiency and Flexibility
作者:	黃書儀;Shu-Yi Huang
貢獻者:	資訊管理研究所
關鍵詞:	企業資源規劃系統;知識分享;組織行為;彈性;效率;Organizational behavior;Flexibility;Efficiency;Knowledge sharing;ERP systems
日期:	2005-06-09
上傳時間:	2009-09-22 15:26:23 (UTC+8)
出版者:	國立中央大學圖書館
摘要:	在現今講究效率、企業e化的環境，ERP已成為稍具規模企業的必需品。ERP可以減少組織不必要的流程、提高效率。近年來企業除了追求效率以外，也利用知識管理以追求創新，進而提高企業競爭優勢。知識管理已經廣泛地被認為對組織的經營和管理有相當重要的影響。許多管理者都相信知識是企業成功的基本要素、組織重要的資源之一。然而，知識管理中最核心的活動—知識分享，在一個具有彈性的組織環境中進行能發揮較大的效益。而效率與彈性，在傳統的組織理論中是難以兼得的。本研究試圖探索在組織內同時實行的ERP系統與知識分享活動之間是否存在著某種相關性，組織是否可同時兼顧到兩者所帶來的效益。研究結果顯示：ERP系統為組織帶來的利益與組織知識分享程度有正向關係，並沒有明顯的衝突產生。此外，ERP系統在科技面與組織面都有助於組織知識分享的進行：ERP系統可增加知識分享的機會；且ERP系統可提高員工知識分享的動機。 ERP systems are supposed to promote efficiency and eliminate non-value-added activities, hence to gain the competitive advantages. And recently, knowledge is now being seen as the most important strategic resource in organizations. However, the most important activity of KM, knowledge sharing, requires flexible organizational environment. The postulate of the tradeoff between efficiency and flexibility is one of the more enduring ideas in organizational theory. Will organizations be able to accommodate both ERP systems and knowledge sharing well? This paper is a correlation study designed to examine the relationships between ERP system and intra-organizational knowledge sharing level. The results of this paper point out that the relationships between ERP implementation and knowledge sharing seem positive and there is no significant conflict found. Some effects of ERP systems were confirmed that can be facilitators to promote knowledge sharing activities within organizations in two aspects: technology and organization. ERP systems can increase the opportunities to share knowledge and enhance employees’ motivations to share knowledge. In this study we also found that organizations have no problem accommodating both ERP systems and knowledge sharing processes. Therefore, there is no need to assign priorities to these two organizational variables.
顯示於類別:	[資訊管理研究所] 博碩士論文

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