營建工程規模龐大，在履約過程中往往產生了為數可觀的文件，加以現今國內營造廠具備專案文件管理者有限，因此常有文件儲存空間不夠、資料安全性不足、調閱困難，甚至文件遺失等問題。 而國內一般工程專案執行時，皆面臨許多不可預測(防)之因素，例如：物價上漲、天候影響等，導致許多工程爭議之發生，於事情發生後專案文件之數量更會迅速增加，而索賠常需要此等文件作最重要的證據，如果此等文件沒有確實管理的話，就無法正確且迅速的搜尋調閱相關之佐證文件，導致工程爭議之處理時間過長，也使得營造廠甚少得到應得的求償金額。 本研究藉由探討承包商專案作業流程，彙整工程契約履行時之主要工程專案文件，並利用物件導向之概念，分析工程專案文件之屬性，藉以探討專案文件間之關聯性，接著歸納整理出工程爭議事件較常發生之類型與其原因，利用物件導向概念分析其屬性，與工程專案文件之屬性對照，藉此得到各類工程爭議事件所需之工程專案文件。最後回顧現有專案文件管理系統與專家訪談後，得知目前市面專案文件管理系統之缺點與使用者之需求，並以此規劃工程專案文件之管理系統。 More and more construction practitioners are drawn into the war of documents in modern industrial endeavors. Especially in resolving construction disputes, the parties often bet their odds upon the useful lot of project documents as evidence to support their claims. On the part of the contracting firms, the task of project document control is generally neglected, only to realize, often too late, the documents went missing when most needed. A handful of commercialized pieces of software were developed to strengthen or facilitate construction firm’s ability in this particular aspect. However, these systems tend to over-emphasize a comprehensive flow of document control or management. Few would regard “dispute-oriented” project document control as their core competence. The aim of this work is set on aiding construction firm’s awareness as well as their effective approach in tackling the afore-mentioned problem. The unique aspect of this work is that, by investigate the relations among project documents, it is possible to construct the web of relationships and the logic flows of information, which can be reasoned from the documents themselves. In addition, by employing the concept of Object-Oriented Programming, each logic flow of information is treat as an object which encompasses features and characteristics. The finite sets of information objects are then relate to construction claims. By monitoring the information objects within each potential or arisen claim, construction firms can easily manage project documents to assist claim management. As a preliminary attempt, this work has proven the viability of this approach. A prototype system is also developed to demonstrate the potential usefulness. Field test runs also confirm the practical need of such systems. It is suggested that more efforts are devoted to further enhance the functionality of this prototype for future, commercial use.
