How to encourage customers to use legal software

NCUIR > School of Management at National Central University > Graduate Institute of Information Management > journal & Dissertation > Item 987654321/31490

Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/31490

Title:	How to encourage customers to use legal software
Authors:	Chiu,Hung-Chang;Hsieh,Yi-Ching;Wang,Mei-Chien
Contributors:	資訊管理研究所
Keywords:	ETHICAL DECISION-MAKING;SERVICE PROVIDERS;SWITCHING BARRIERS;EMPIRICAL-EVIDENCE;PIRACY;MODEL;SATISFACTION;CONSEQUENCES;BEHAVIOR;IMPACT
Date:	2008
Issue Date:	2010-07-06 17:48:55 (UTC+8)
Publisher:	中央大學
Abstract:	This study attempts to identify customer retention strategies for legal software and discusses their effectiveness for three consumer groups (stayers, dissatisfied switchers, and satisfied switchers). Although previous studies propose several antipirating
Relation:	JOURNAL OF BUSINESS ETHICS
Appears in Collections:	[Graduate Institute of Information Management] journal & Dissertation

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