CNLA認證在90年1月1日以前是以國際標準ISO Guide 25 為標準,90年1月1日起以ISO/IEC 17025為實驗室之認證標準,對校正或測試之軍公民營實驗室具有執行特定校正或測試的能力,予以公開正式承認,以提昇實驗室之水準。本論文為以ISO/IEC 17025為架構,並配合工作單位現有之組織編制、相關文件表單,建立品質系統,撰寫各項文件,以符合ISO/IEC 17025 之要求,以辦理認證申請。 實驗室認證體系的成立,使得相互認可認證結果與相互接受其他國家被認可實驗室所簽發之測試結果的雙邊協定( Bilateral Agreement )成為可能,這些雙邊協定的目的就是要減少或消除由進口國之實驗室所進行的重複測試。經由這些協定可加速國際貿易,降低產品的銷售成本。 企業在導入ISO/IEC 17025實驗室認證的動機,企業三項最主要的認證之動機為 : 「建立客戶對產品品質之信心」、「提升公司之形象」以及「成為業界的標竿」。 本論文係以個案公司伺服器事業部產品驗證處SDA LAB所辦理CNLA 認證之ISO/IEC 17025 之實驗室管理要求與技術要求文件撰寫為題之「ISO17025認證管理要求與技術要求推動之研究」企求與工作實務上的緊密。 關鍵詞:ISO/IEC 17025、實驗室認證、實施效益Prior to Jan 1st 2000, the CNLA used the ISO Guide 25 as the set standard. Thereafter, the ISO/IEC 17025 was adopted as the set standard for the accreditation of the laboratories , rectifying and inspecting laboratories ran by the military, public officials or civilians, and issuing public and official recognitions to those that are fully capable of executing specific rectification or inspection independantly. One hopes to improve the standard of the laboratories by doing so. Various documentations and legal papers will be also composed, along with the establishment of a quality system. All of which will comply with the criteria of ISO/IEC 17025, in order to attain the appliction of the accreditation. The establishment of the “Laboratory Accreditation” resulting the mutual approval and acceptance of the testing result issued by the accredited laboratory of other countries, which might developed onto a “Bilateral Agreement”. The purpose of such Bilateral Agreement is to reduce or illuminate the re-testing requirement of the importing countries. Through this agreement, it will accredited the International Trading by reducing the cost of the selling product. The ISO/IEC 17025 is employed in conjunction with the present network structure of the organization, and also the related documentations, as the central frame of this thesis.