Online Behavior in Virtual Space: An Empirical Study on Helping

NCUIR > College of Electrical Engineering & Computer Science > Graduate Institute of Network Learning Technology > journal & Dissertation > Item 987654321/51593

Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/51593

Title:	Online Behavior in Virtual Space: An Empirical Study on Helping
Authors:	Hsu,JL;Hwang,WY;Huang,YM;Liu,JJ
Contributors:	網路學習科技研究所
Keywords:	TRUST;IDENTITY;ORGANIZATIONS;COMMUNICATION;TEAMS;NORMS;WORK;CUES;CMC
Date:	2011
Issue Date:	2012-03-27 18:56:58 (UTC+8)
Publisher:	國立中央大學
Abstract:	Although previous studies have acknowledged that helping behavior has many potential benefits, little research has aimed at understanding which factors would possibly enhance helping behaviors among team members in CSCL environment. Accordingly, this study was intended to identify underlying factors leading learners to collaborate in virtual CSCL settings. A total of 100 undergraduate students enrolled in organizational behavior course participated in this study. Participants were divided into 20 work teams and were asked to collaborate with team members to successfully complete their team report on time. This study corroborated that social identity was a critical preceding antecedent of the engendering of learners' helping behaviors. According to our empirical results, learners strongly identifying themselves with the team perceived a high sense of norms of collaboration and a strong trust in team members, which in turn would result in the delivery of more helping behaviors. Implications for educators and instructors to enhance helping behaviors among team members in CSCL environment are also discussed in this paper.
Relation:	EDUCATIONAL TECHNOLOGY & SOCIETY
Appears in Collections:	[Graduate Institute of Network Learning Technology] journal & Dissertation

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